Job Recruitment Website - Property management company - I feel that the community property fee is unreasonable. How can I complain?
I feel that the community property fee is unreasonable. How can I complain?
The direct administrative department of the property management company is the local real estate administrative department, such as the local housing authority; If you want to complain about other contents of the property company, it is most appropriate to go to the local real estate administrative department.
If there is a crack in your room, you should find a developer, because the property management company and the developer are two independent legal persons, just like if you buy a home appliance, you can only find the person who sold it to you if there is a quality problem, and you can't blame the property management company.
The realty service enterprise is neither the builder nor the owner of the house, but only manages the public area according to the contract. If it is about the price, such as unclear and unreasonable charges, you can report it directly to the local price bureau. If it is about service, you can directly report it to the property section of the local Housing and Construction Bureau. If the property charges are unreasonable, you can complain to the local price bureau or the property management department of the local housing authority.
According to Article 40 of the Property Management Regulations, property service charges should follow the principles of reasonableness, openness, and adaptability between fees and service levels, and distinguish the nature and characteristics of different properties. Owners and property service enterprises shall, according to the measures for charging property services formulated by the competent price department of the State Council in conjunction with the competent construction administrative department of the State Council, stipulate in the property service contract.
Forty-second price departments of the people's governments at or above the county level shall, jointly with the real estate administrative departments at the same level, strengthen the supervision of property service charges.
Property fees include:
1. Management fee: used for the daily management of the property management area, including the account management of related property management services such as patrol, inspection, property maintenance and update fee, and property file keeping in the property management area;
2, the property management area greening maintenance costs;
3. Operating expenses of house equipment: operating service expenses of elevator, water pump and other house equipment;
4. Depreciation of fixed assets of property management enterprises;
5. Cleaning fee for the property management area: used for the daily cleaning service of the property management area;
6. Maintenance fee and security fee for regional order in property management: the fee required for daily security service in the property management area.
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