Model essay on the responsibilities of real estate consultant manager in 2020

In the intermediary industry, good professional ethics is the intangible asset of brokers, and real estate brokers should have good professional ethics, which is the most important requirement for real estate brokers in brokerage industries all over the world. Next, I'd like to introduce you to five model essays on the job responsibilities of real estate consultants. Welcome to reading.

Responsibilities of property consultant 1

Pre-case preparation period

1. Investigate the markets and projects around the project and fully understand the surrounding details.

2. Memorize the contents of sales talks and answering questions, actively practice, and fully understand and be familiar with the products of this project.

3. Carefully register the registration form for incoming calls.

4. Complete the opening drill under the leadership of the sales manager.

5. Abide by the management system.

6. Complete other pre-sales preparations.

Project sales period

1, carefully receive every customer who enters the venue, and do a good job of visiting and calling registration.

2. Complete sales tasks and other tasks assigned by the project team with good quality and quantity.

3, abide by the management system, familiar with the work process.

4. Regularly investigate the surrounding markets and projects, keep abreast of the dynamics of competition cases, and create new resources for the company.

5. Seriously participate in the training organized by the company to improve their professional ability.

6. Seriously and responsibly urge customers to pay the balance to ensure that the developer's funds are withdrawn.

Project closure period

1, maintain good relations with customers, provide after-sales service and maintain good etiquette norms.

2. Do a good job in closing the case.

Step 3 call for balance

Description of responsibilities of real estate consultants

1. Actively safeguard the company's reputation and publicize the property;

2, warm reception, careful explanation, patient service, we must make customers satisfied with the services we provide;

3. Fully and skillfully master the planning, design, construction and management of the property, understand the real estate laws and regulations and related transaction knowledge, and provide customers with satisfactory consultation;

4. Make personal sales plans and plans, and sell in strict accordance with the company's sales price and delivery standards;

5. Explore potential customers;

6. Conduct market research and study the collected information;

7. Pay attention to the confidentiality of relevant information, customer files and sales;

8. Report customer information to the head of the sales department in time, so that the company can change its sales strategy in time;

9. Record telephone consultation and customer reception every day;

10, to help solve customer after-sales service;

1 1. Sales colleagues should respect each other, learn from each other, and put team interests first;

12, do a good job of customer tracking and contact;

13. Make sales summary every day and work summary every month;

14. Keep the facilities on the sales site in good condition and clean.

Responsibilities of Property Consultant 2

1, the property consultant must abide by the national laws and regulations, abide by the company's rules and regulations, and obey the company's work arrangements;

2, must be dedicated, conscientious, diligent, enterprising, team spirit, according to the requirements, quality to complete the sales work and sales tasks;

3. Strictly keep company secrets, consciously safeguard the interests of the company, do not seek personal gain, and do nothing that harms the company and customers. Violators will be investigated for legal responsibility;

4. Responsible for customer reception, customer tracking, customer closing, customer return visit, etc. During the sales process, timely complete the sales forms such as Registration Form for New Customers, Registration Form for Visiting Customers, Customer Negotiation Form, and Statistical Form for Closing Customers;

5. Do a good job in clinching a deal with customers, signing contracts, handling mortgages, paying money, and assisting in the delivery of houses;

6. Do a good job of sorting, analyzing and filing customer data and contract texts, and be responsible for the contract signing and house payment dunning of individual customers;

7. Learn real estate related knowledge at any time, strive to improve personal business ability, actively learn sales communication skills, and effectively apply them to practical work;

8, responsible for the surrounding real estate data collection, investigation and other market regulation work;

9. Be responsible for making the advertising statistics list during the advertising period, carefully recording and counting all kinds of on-site information, and submitting it to the business director;

10, familiar with the real estate sales strategy, responsible for the real feedback of the problems in the sales process to the project manager and timely communication with the project manager;

1 1. The project manager can conduct spot checks on the authenticity of the information of the property consultant. If fraud is found, part of the commission will be deducted for the first time, all the commission will be deducted for the second time, and the commission will be directly dismissed for the third time;

12, summarize the work every week, and put forward opinions on the company's work in combination with your own work;

13. The property consultant should report the opinions and suggestions put forward by the marketing work to the superior supervisor, and it is strictly forbidden to report beyond the level, but can appeal beyond the level;

14, every property consultant has the responsibility to undertake any public affairs, and also has the responsibility to help other property consultants get familiar with their work as soon as possible and improve their sales ability;

15. Maintain the company's image and intangible property, and strictly keep the company's data, information, system and business information;

16. Maintain a professional service attitude, and colleagues respect each other, unite and cooperate, help each other, learn from each other and make progress together;

17, cultivate loyal customers, improve customer satisfaction, and always reflect the company image of customer first. Extensive contact with customers, using sales skills to carry out work from different angles, and strive to maximize benefits;

18, often go deep into the sales market and customers, patiently listen to and summarize the positive and negative experiences;

19, treat guests with courtesy and do things with heart. Tap the potential and do your duty;

20. Keep customers' privacy, resolve all kinds of contradictions in sales tactfully and sensitively, and treat everyone in the industry with courtesy and restraint;

2 1, submit individual phased work plan and summary;

22. Complete the temporary tasks assigned by superiors at any time.

Responsibilities of Property Consultant 3

1, master the structure, function, technical indicators and project cost of the property, provide reasonable suggestions to customers and answer customers' questions skillfully.

2. Be good at words without boasting, be honest with others, maintain good relations with customers, and establish a good image for enterprises and products.

3. Obey the work arrangement, be proactive and enterprising, and be able to seize the opportunity to promote enterprise real estate.

4. As a legal person, sign a business contract with customers and submit the contract to the sales supervisor for review before implementation.

5. Strive to do a good job in after-sales service, establish a good image of enterprises and buildings, and improve the visibility of enterprises and buildings.

6. Establish the owner's file, often call the owner to pay a return visit and feedback the owner's opinions on the property.

7. Report the work to the supervisor every day, summarize the work regularly, plan the next stage of work according to market information, and improve the planning and effectiveness of the work.

8. Responsible for signing the subscription book and purchase contract at the case site and collecting payment from customers in time.

9, study hard, expand knowledge, improve their social skills, and promote the improvement of business level.

10. Treat developers and customers with enthusiasm, courtesy, kindness and thoughtfulness, safeguard the company's image and reputation, and avoid quarrels under any circumstances.

1 1. Be familiar with the local real estate market and surrounding buildings, and master the situation of your own buildings, such as supporting facilities, transportation, apartment type, quality and price. And can fluently answer customers' questions about price, payment, contract mortgage, laws and regulations, etc., so as to achieve consulting sales, not misleading customers, seeking truth from facts and not exaggerating.

12, carefully complete and truthfully fill in the customer registration form (such as telephone number, number of visitors, transaction status, cognitive mode, etc.). ) and submit it to the department head before 5 pm every Sunday.

13. Understand the customers' needs by receiving the buyers, feed back the sales information to the supervisor or manager, and put forward some suggestions on sales rationalization.

14. Fill in the subscription form correctly, lead the customer to the Development Injury Finance Department to pay the deposit, be responsible for reminding the customer to pay the house payment for each installment, and sign the real estate sales contract and mortgage contract on time.

15, take good care of the property of the sales office, establish the cost consciousness of ownership, save water and electricity, and don't call.

16, consciously safeguard the company's sales secrets, and never disclose the company's sales situation and price strategy to competitors.

17. Submit personal work summary to the sales supervisor regularly.

Responsibilities of Property Consultant 4

1. Abide by discipline and law: abide by the rules and regulations of the company and its branches, and safeguard the interests and reputation of the company and its branches at any time and place.

2. Love and dedication: obey the organizational leadership, complete all tasks assigned by the company and its branches in time, strive to achieve the company's target performance, and do not continue to create higher performance.

3. Personal development: actively participate in various trainings of the company and branches, and strive to improve personal ability and business level.

Fourth, a good sense of service: provide quality and effective services, do a good job of after-sales service, cultivate a wide range of customers and owners and maintain good relations.

Verb (abbreviation of verb) sense of responsibility: effectively control risks, clearly understand the interests of individuals and companies, and be a company person who dares to take responsibility.

6. Personal image: pay attention to personal details, develop good personal habits and work style, and maintain the company image.

Unity consciousness: help each other, unite and be friendly, and enhance team cohesion and combat effectiveness.

Eight, strictly abide by professional ethics: it is strictly forbidden to use the company's information resources for speculation, do a good job of confidentiality, and it is strictly forbidden to disclose the company's business secrets.

Responsibilities of Property Consultant 5

1. Actively safeguard the company's reputation and publicize the property;

2, warm reception, careful explanation, patient service, we must make customers satisfied with the services we provide;

3. Fully and skillfully master the planning, design, construction and management of the property, understand the real estate laws and regulations and related transaction knowledge, and provide customers with satisfactory consultation;

4. Make personal sales plans and plans, and sell in strict accordance with the company's sales price and delivery standards;

5. Explore potential customers;

6. Conduct market research and study the collected information;

7. Pay attention to the confidentiality of relevant information, customer files and sales;

8. Report customer information to the head of the sales department in time, so that the company can change its sales strategy in time;

9. Record telephone consultation and customer reception every day;

10, to help solve customer after-sales service;

1 1, sales colleagues should respect each other, learn from each other, and put team interests first;

12, do a good job of customer tracking and contact;

13. Make sales summary every day and work summary every month;

14. Keep the facilities on the sales site in good condition and clean.

professional ethics

In the intermediary industry, good professional ethics is the intangible asset of brokers, and real estate brokers should have good professional ethics, which is the most important requirement for real estate brokers in brokerage industries all over the world.

Mainly includes:

1, good faith

Specifically, the information given to customers should be true, not fraudulent or misleading, and the intermediary should be fair.

Step 2 be enterprising

It is the basic requirement of professional ethics to love and work hard, constantly improve personal quality and theoretical level, and improve knowledge structure. Otherwise, talking about professional ethics is just empty talk.

Step 3 have a sense of responsibility

Brokers are loyal to customers, responsible for the entrusted business of customers, and perform the contract completely and conscientiously from beginning to end.

Step 4 strengthen self-discipline

As a real estate agent, we should strengthen self-discipline, consciously abide by the company's rules and regulations, safeguard our professional image, do not harm the interests of customers and do not compete with each other.

5. Keep secrets for the parties concerned

Real estate agents have the obligation to keep business secrets for the parties.

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2. The exemplary job responsibilities of real estate consultants

3. Responsibilities of the property consultant

4. Model essay on the responsibilities of real estate consultants

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6. Responsibilities of the real estate sales supervisor

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