How to correctly understand and manage stress

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The cause or source of stress

The causes or sources of stress can be roughly divided into three aspects: work pressure, family pressure and life pressure.

1) working pressure. Working pressure refers to the pressure generated during working. Its origin may be varied. Such as the working environment (including the physical environment and organizational environment of the workplace, etc.). ), the number and difficulty of assigned tasks, the length of time required to complete the work, the influence of employees' interpersonal relationships, changes in new jobs, etc. , may be the cause of employee work stress. Work stress should be the focus of human resource managers in enterprises.

2) Family pressure and social pressure. Every employee has his own personal family life, and whether the family life is happy and harmonious has a great influence on employees. These family pressures may come from parents, spouses, children and relatives.

There is also some social pressure. Including social macro environment (such as economic environment, industry situation, employment market, etc.). ) and the microenvironment around employees. For example, the professional skills required by the IT industry in the workplace are changing with each passing day, the competition pressure in the workplace is high, and the elimination rate of professional talents is high, which has caused great social pressure to IT practitioners. The social status and income of employees also pose social pressure on them. For example, when an employee's own income is lower than that of other social classes or other employees in the same industry, it may also cause pressure on him.

Although these family pressures and social pressures have nothing to do with work, as enterprise managers, they should also be paid attention to and minimize the interference of employees. Only in this way can employees devote themselves to their work.

stress management

Enterprise leaders and human resources managers should fully care about, pay attention to, investigate and analyze the stressors experienced by employees and their types, and formulate and implement various kinds from the organizational level.

Stress reduction plan, effectively manage and reduce the pressure of employees.

Improve the working environment and conditions

Reduce or eliminate the pressure brought by bad working conditions to employees.

First of all, leaders or managers strive to create an efficient working environment and strictly control interruptions. For example, pay attention to noise, light, comfort, cleanliness, decoration and so on. Providing employees with a refreshing and pleasing workspace is conducive to realizing employees' adaptation to the working environment, improving employees' sense of security and comfort and reducing stress.

Secondly, we must ensure that employees have good tools and equipment to do a good job. Such as updating outdated computers, photocopiers and fax machines.

Encourage employees in corporate culture

Encourage and help employees to improve their mental health care ability, learn to relieve stress and relax themselves from the corporate culture atmosphere.

Enterprises provide employees with information and knowledge of stress management. Enterprises can order periodicals and magazines about maintaining mental health and hygiene for employees to read for free. This can also reflect the real concern of enterprises for the growth and health of employees, and make employees feel concerned and respected, which will also become an effective incentive means to motivate employees to improve their performance and thus improve the performance of the whole organization.

Enterprises can set up publicity columns to popularize employees' mental health knowledge. Enterprises with conditions can also offer stress management courses or invite experts to give lectures and reports regularly. Can inform employees of serious consequences and costs such as stress (such as illness, work-related death, accidental injury, medical expenses, potential income loss caused by productivity decline, etc.). ); Early warning signs of stress (physiological symptoms, emotional symptoms, behavioral symptoms, mental symptoms); Self-regulation methods of stress (such as healthy diet, regular exercise, learning to relax and have a good sleep, cultivating personal hobbies, etc.). ) ... let employees build a dam of "psychological immunity" and enhance their psychological "earthquake resistance" ability.

Provide medical care or health plan.

Provide medical care or health plan for employees and encourage employees to develop a good and healthy lifestyle. For example, some enterprises have set up special health rooms to provide employees with all kinds of exercise and relaxation equipment for free use, and full-time health instructors supervise exercise plans and activities. Some famous American companies also provide funds for people with fitness habits to encourage fitness. Through fitness and exercise, not only the physical health of employees is maintained (this is the basis of mental health), but also the pressure of employees can be released and vented to a great extent.

Enterprises can hire senior professionals as psychological counselors to provide psychological counseling for stressed employees free of charge, so that employees can reach a consensus: "If you are unwell, seek internal surgeons;" If they feel uncomfortable, go to a psychologist. " Psychological consultation is a very effective scientific method to provide mental support and psychological consultation for employees, help them improve their social adaptability, relieve psychological pressure and maintain mental health.

Strengthen process management

Organizing systems and procedures helps to reduce the pressure on employees and strengthen process management.

In the recruitment of human resources: pay attention to the characteristics of human resources, choose human resources that meet the post requirements (personality requirements, ability requirements, etc.), and strive to avoid the phenomenon of psychological stress caused by incompetence after taking up the post.

In the allocation of human resources: strive for the best allocation of people and things, and clarify the roles, responsibilities and tasks of employees in this position. It can reduce the psychological pressure caused by role ambiguity and role conflict.

In terms of human resources training: first, employees can be trained to improve their skills in handling work (such as writing official documents or reports, work reports, new skills, etc.). ), make their work easier and reduce stress; Second, staff time management training (prioritizing and planning time according to the urgency and importance of each task) can be carried out to eliminate time stressors; Third, it can train employees' communication skills, eliminate interpersonal stressors, and so on.

Career planning: help employees to improve their thinking, abandon unrealistic high expectations and establish realistic and objective SMART development goals: S-specific (concrete and suitable for them), M-measurable (measurable), A-achieved (achievable), R-reality (practical) and T-time-based.