Work and process of pre-sales engineer

The goal of the pre-sales engineer is to assist the sales staff to promote the project signing, and the work ends with the completion of the contract signing. The main work contents are as follows:

1. Assist sales staff to visit users and introduce the company and its products to users.

2. Communicate technically with users, understand users' needs for the project, provide a clear technical framework, formulate a feasible project plan, explain to customers from a professional perspective, and guide users to understand our company's technical plan. According to the requirements of the tender documents and the communication with users in the early stage, prepare a complete, clear and distinctive tender.

3. Participate in bidding meeting, technical scheme preparation, tender preparation, technical and commercial explanation and answering questions. ?

To accomplish the above work, pre-sales engineers need to have the following abilities:?

1, industry knowledge: familiar with the technology and product trends of this industry, and understand the situation and characteristics of similar products and their competitors.

2. Communication expression: Good at communication, good communication skills and skills.

3. Professional knowledge: Have comprehensive technical expertise. Familiar with the technical development direction of the current industry. ?

4. Copywriting ability: writing plans, tenders, PPT and other auxiliary materials.

In the process of project promotion, the pre-sales engineer should work closely with the sales engineer, and his job description is as follows:

suggestion

1. Every time the sales department asks the pre-sales staff of the marketing department for support, it must provide a pre-sales task list to explain the preliminary situation of the customer. After the pre-sales engineer visits the customer, he should fill in the pre-sales task list and the pre-sales engineer's reply.

2. After the pre-sales engineer visits the customer, he should fill in the pre-sales work summary, summarize the customer's needs and visit effect, and provide reference for the sales staff in the next step. Pre-sales work summary is the information provided to the sales department.