What do the reserve cadres of property-based hotels do?

The reserve cadres of property-based hotels are the reserve talents of property-based hotel management. Through a series of training and exercises, they eventually become middle-level or even top-level managers of hotels. In order to develop in the fierce market competition, hotels must have management backbones and outstanding talents. In addition to outsourcing, hotels are paying more and more attention to cultivating their own management talents and creating leading figures who can lead the hotel through the wind and waves. To this end, hotels will generally go through strict and prudent recruitment procedures, select the most potential talents, and conduct strict training to enrich all the abilities and skills required for reserve cadres to become professional managers.

Work content:

1. Assist superiors to formulate and implement work standards and service processes. Lead by example, strictly perform duties, and actively cooperate with superiors.

2, active customer service, understand the customer situation, collect opinions and report in time.

3. Accumulate experience at work, improve your business ability, and have a strong sense of responsibility and dedication.

4, often keep in touch with employees, understand the work and life of employees, and report in time.

5. The person in charge on duty is on a business trip and handles various management affairs on his behalf during the business trip.

6. Be responsible for guiding and leading new employees and completing necessary training.

7, in view of the problems in daily work, timely report to the person in charge on duty, and put forward appropriate suggestions and plans for improvement.