Huawei telephone customer service

Huawei's customer service phone number is 950800.

1. Provide 24-hour uninterrupted professional services such as business consultation, business acceptance, complaints and suggestions to the company's online customers through manual and e-mail. Ensure timely response to customers, distribute according to customer service requirements, and track the handling of problems.

2. Answer the hotline, identify customer groups, classify accepted products, and provide customers with pre-sales consultation, after-sales maintenance, non-technical business solutions and diversion.

3. Classify customers' emails, accept the email consultation from customers of China Company and follow up in time.

4. Provide customers with non-technical services online through the web.

Requirements:

1, full-time undergraduate graduates, excellent fresh graduates are preferred, and those with experience can be relaxed to junior college.

2. Strong technical analysis and judgment ability, problem solving ability, coordination and communication ability and customer relationship maintenance ability.

3. Have certain pressure resistance, clear thinking, quick thinking, and excellent oral expression and communication skills.

4. Have a high sense of service, love after-sales related work, affinity, strong sense of responsibility, and call center service related work experience is preferred.

5, articulate, standard Mandarin, strong language skills, good at communicating with people.

6, cheerful personality, able to work under certain pressure.

7. Have a good sense of service, strong logical thinking ability and strong sense of responsibility.

The above contents refer to Baidu Encyclopedia-Huawei Customer Service.