What specifically should Japanese BPO personnel know?

What should Japanese BPO personnel know specifically?

I have just answered a friend’s question about the BPO industry.

Here I will also give you a brief introduction to the BPO industry. The so-called BPO, regardless of English , Japanese or not, it’s just that they serve different groups. The business content includes a lot, not what you need to know here!

BPO, business process outsourcing. In other words, A The company's business is packaged to Company B. The business content depends on the needs of the two companies. Some are financial outsourcing, some are IT outsourcing, some are English and Japanese telephone operators, some are data processing...etc.< /p>

You can do any of them. It also depends on what skills the company is recruiting for.

In other words, what BPO personnel should know... What they know is Skills are the technical talents needed by the company!

The following is also what I just answered, for your reference.

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Hello, I am in a A financial employee in the BPO industry. Let me briefly introduce to you the background, prospects and related business content:

First of all, for a talent who majors in learning foreign languages, the choices are a little narrow, but if you If your Japanese proficiency is above a certain level, there are still quite a lot of opportunities to find a good job.

The so-called BPO is business process outsourcing. To put it simply, some large foreign or domestic companies outsource their business Outsourcing to companies in this industry. These include finance, software development and testing, Japanese telephone operators, data updates, etc. Currently, among the more popular BPOs in Dalian, most of them are in the above aspects. Relatively speaking, the salary of finance and IT-related positions is slightly higher Higher.

The prospects for development are quite good. At least the prospects for the past 10 years are very optimistic. It can be speculated that because the current domestic wage level is constantly improving as the economic form continues to develop. However, As a customer, choosing a company with a good reputation, a very high service level, and professional talents to do business for them is a more economical, labor-saving, and optimized choice. It is also a win-win situation for BPO companies. strategy. Therefore, the current prospects of Dalian’s BPO industry are very good.

What aspects you call able to exercise actually depends on your personal choice of what aspects you want to exercise. But just As a foreign language, its ability to survive in the future is quite uncompetitive. After all, a foreign language is just a communication tool. Moreover, there are quite a lot of talents who can speak Japanese in Dalian. Level 1 does not mean anything. You can’t find a job. I really can’t find it.

So if you have the opportunity to enter the BPO industry, of course the BPO industry is only a service type of the company, such as IBM, HP, Aenture, Sony, etc., which are basically non-BPO It is because of the optimistic prospects of the industry that the company will establish a BPO service system. From this point of view, new service types will be created wherever money is made, and I think the leaders of such companies No one is a fool, and they won’t do money-losing business.

Let’s get back to the point, practice! In fact, if you enter this kind of company, you will be trained in all aspects of your talents and learn professional knowledge, such as financial IT, etc. Communication skills, communication with customers, etc. Human relations and society are like this. As long as there are people, there are human relations. Of course, this situation will exist in BPOs, foreign companies, and state-owned enterprises. If your leadership is outstanding, personally If you have outstanding abilities and strong business capabilities, you will have more opportunities for promotion. Correspondingly, your management and business management abilities will be improved accordingly. See which talents you need to develop... Every company is like a In a small country, even though the sparrow is small, it still has everything. Some are responsible for eating, drinking, sleeping, making money, paying people, and quality.

, in charge of personnel...etc. It all depends on your preferences and expertise. There are still many options.

But as a newly graduated college student, in most cases, It is more likely that the job will choose you, and it is not up to you to choose the job. Of course, this situation belongs to 90%, maybe you are one of the 10%. It is a good idea to enter the company and then look for opportunities to choose other options. After all, it’s not easy to work early now. It’s better to start working earlier and realize the hardships of my parents. They have made money to support us for more than 20 years. It’s not easy.

As for the bilingual talents you mentioned, choose to face them like that. It is indeed much wider. I suggest that if you have the opportunity, finance is a good career and you can do it for a lifetime. Moreover, there are many companies recruiting finance in Dalian, and this career becomes more valuable as you get older.

Salary The level is a little different among major companies, but for fresh graduates, the difference will not be more than 500 yuan. It is about 2K-2.5K.

I hope it can be helpful to you! Computer maintenance staff What should you know?

You should know the performance of all hardware, the establishment and maintenance of the network. To know which sound is which and which is the problem, the main thing is to practice, and it is best to find a teacher! When someone asks you to configure a computer, you have to know it. It’s OK to read more about computers! Computer repair is nothing. As long as you have two computers and you don’t know which one is broken, just replace them one by one and try! That’s it~ What should a mold apprentice know?

Mold fitters are critical. I think both in processing and design. . . The experience of a mold fitter brings the greatest benefit. What should a web artist know? Be specific?

There is beauty and good design ideas. However, no matter how beautiful the web design is, it is not the ultimate goal. The ultimate goal of designing a web page is to let others come to your website to learn something, so content is the key. And if you use a lot of beautiful pictures to design a web page, it will violate the rules of search engines. Search engines will not search out the content of the pictures on your website, and they will be very disgusted. Therefore, in order for you to pass the test in the future, For better promotion by search engines, it is better not to design the website for aesthetics, but for long-term interests. What should an 18-year-old know?

In fact, we don’t have to deliberately pay attention to what we can do when we are eighteen

That is not the most important

For me

Eighteen years old is eighteen years old]

I know what I know

No, I still won’t

Eighteen has arrived

I still can’t do it when I am eighteen years old

Do I have to regret and be upset about this?

I think

If You are not yet eighteen years old

You can set a goal for yourself

If you are already eighteen years old

Then what you plan for yourself should be What can you do when you are nineteen?

In short

I only know

When you are eighteen

I am sitting and repeating In the classroom

Fighting for my nineteen-year-old university now

What should a bartender know

If before If you have never done it before, just be humble and learn from others. Usually you will ask a master to teach you. Don’t worry, bartending is not a high-tech job. You will be able to do it in two or three months. If you want to learn bartending, just You have to go to a place where the business is good to learn a lot. If the business is not good, it will be much slower. What should a hacker know? Learn programming. Hackers are usually very good programmers, proficient in several programming languages ????(such as C, Perl, Java, etc.), and can think about a programming problem with a general concept independent of any programming language.

Carefully study and analyze UNIX (many people now also use Linux). It is almost certain that hackers are UNIX (or Linux) masters. There are two reasons why they are so proficient in UNIX (or Linux): First, they can obtain the source code.

Hackers' thirst for operating system source code is no less than water. They can not use a certain operating system, but they cannot tolerate ignorance of their own operating system source code.

Use common Internet services and study their protocol standards.

Use the World Wide Web and learn to write HTML.

What should a C++ programmer know?

Um, I also work in a software company, and the situation I encountered is basically the same as the original poster. I worked for 8 months and just changed jobs

Today’s software companies are almost all the same. They have everything already done, and they just let you add and change it. Because it is engineering practice, it is basically boring + cumbersome code. , I really can’t learn much...

In fact, every industry is similar. Once you are familiar with it, it is just as tedious and boring. The only thing that has been cultivated is patience. ...Unless you do scientific research or join the company's R&D department, you can only go step by step in a down-to-earth manner. You must be patient, attentive, and perseverant, and absorb knowledge bit by bit. Work hard to expand your knowledge, and one day you will reach a higher level...

So, don't think about job-hopping all day long, be patient and learn more in it. Doing it for a period of time will still improve your own programming experience and level. Whenever you have time, carefully study your company's program code to see what their core implementation is like, and then learn to do it yourself. As you make progress, by the time you truly master the company's technologies, you will have made a big improvement without even realizing it. At that time, if you change jobs, you won't be afraid of not being able to find a better job~~

Supplementary answer to the question:

This is indeed very sad. At least my company still provides me with all the source code, because it requires the core before there are too many bugs. I came to make rectifications, and they also gave me two salary increases, asked me to take care of two younger brothers, and gave me more lenient permissions...

I have a very good classmate who took the exam When I was a graduate student, he told me about his study content, and I discovered my limitations and short-sightedness. He told me about many tasks assigned to his tutor by large companies, which he said involved many algorithms. Many of them are the latest technologies, and I would never be able to learn these in a small company, because the technologies used by our company are very old... So it further motivated me to think about changing jobs (I was taught by a very poor teacher) Misleading, he said that only by working outside can you improve your level. It is useless to go to graduate school. After you go to graduate school, you will still be employed by people who have worked outside for 3 years without passing the graduate school.)...

Me If you find that you actually have no skills outside, it is very difficult for you to be accepted by the senior management of the company. It is difficult to be exposed to new technologies, and it is also difficult for others to teach you. This is the reality, and there is no way...

So if you really want to gain a foothold in this industry, you need to get to know more enthusiastic seniors and let them impart their experience to you. It is best to get to know some postgraduate students at school. You want to be motivated. After all, they are exposed to knowledge. I will update some more and practice my logic skills more. After all, we are in the information age and technology updates very fast. You can never guarantee that your technology will always be at the forefront. You cannot guarantee when your technology will be eliminated. Learn more. Learning system architecture, software engineering and the like is the key technology to break away from being a coder. Mathematics, several mathematics courses learned in college are very important. Today's emerging technologies have these applications. .. Also, don’t just work hard by yourself. In this way, you will never know whether what you learn is useful in today’s society. The only thing that can do this is patience and perseverance, and only a few talents. To be able to climb to the high level of this social tower, it will be very, very hard before... What should an Internet cafe cashier know?

Accounts must be clear, and handovers must be done well, or else you must lose money at work. Don't be careless and be careful about giving the wrong money and receiving fake money. What other things should a woman with no technical requirements know?

Must-read for women: Men generally like three types of women: 1. Popularity, gentleness, virtuousness, efficiency, helping with housework at home, filial piety to parents, typical good wife and mother type 2. Cuteness, naughtyness, sometimes losing temper, regulating Have a taste of life, be able to do basic housework, know how to care about yourself 3. Peace and kindness, be relatively fickle, understand the heart of men and cook well... In short, women can at least do the following: 1 housework 2 cooking 3 filial piety Parents 4 take care of their children