The main job responsibilities of the company’s documentary clerk

Documentation clerks need to provide feedback on the information after the product is sold, and also report it to customers and leaders in a timely manner for better implementation and improvement. The following are the main job responsibilities of the company's documentary clerk that I have compiled.

Article 1

1. According to the actual situation of the company's order, contact each department within the company. And make necessary contacts and contacts with customers according to the requirements of the order.

2. Track shipment progress, be able to independently handle various problems at work, have strong adaptability, and maintain good communication skills with suppliers and customers; coordinate matters between suppliers and customers.

3. After the order is completed, track the entire process of product release.

4. Timely update customer order and arrears information, conduct reconciliations with customers and suppliers, and collect various payments and arrears through collection.

5. Information feedback after product sales must be reported to customers and leaders in a timely manner for better implementation and improvement.

6. Handling of other information and feedback on matters, etc.

7. Complete other tasks assigned by the leader.

Part 2

Responsibilities:

1: Responsible for the production of production orders and follow-up of production progress and construction deadlines;

2: Responsible for the production of processing settlement sheets and verification of actual processing cost details;

3: Responsible for following up on customer product styles; providing timely feedback on customer demand for products;

4: Completed Other matters assigned by superiors.

Job requirements:

1. 20-30 years old, male or female;

2. Fresh graduates are welcome, and will work in the exhibition hall after factory internship training;

3. Proficient in using computer office software and ERP systems;

4. Have good communication skills, work conscientiously and meticulously, and experience in jewelry follow-up is preferred;

5. Excellent remuneration, working location: Shuibei, Shenzhen.

Part 3

1. Responsible for the follow-up work and be able to independently complete the work assigned by the salesperson.

2. Understand customer service demand information, conduct effective tracking, and provide pre-sales and after-sales guidance and service.

3. Be familiar with the company’s products and production and distribution processes, answer customer questions and implement them.

4. Closely cooperate, coordinate and communicate with relevant departments.

5. Assist the business department and customer orders, goods, and payment collection matters;

6. Provide timely feedback and response to abnormal situations during the order shipment process;