Beauty sales skills and classic sayings

Beauty sales skills and classic sayings

The tactics and art of speaking, using the most accurate and concise words to answer rejections and achieve sales, is a marketing method. Do you want to know beauty sales skills and classic sayings? Below are the beauty sales skills and classic sayings I compiled. Everyone is welcome to read!

Beauty sales skills and classic sayings Part 1

1. Planning work must not be neglected or underestimated. Only when you are prepared can you be sure of victory. Prepare your pitch, your opening remarks, questions to ask, words to say, and possible responses.

2. The sales staff with the richest product knowledge and the most considerate service.

3. Your neglect of service to old customers is an opportunity for your competitors. If you continue like this, you will be in crisis before long.

4. We cannot count how many customers we have lost because of small mistakes - forgetting to return phone calls, being late for appointments, not saying thank you, forgetting to fulfill our commitments to customers, etc. These small mistakes The thing is the difference between a successful salesperson and a failed salesperson, the details determine success or failure.

5. Writing letters to customers is one of your best opportunities to be different or better than other salespeople.

6. According to surveys, 71% of customers buy products from you because they like you, trust you, and respect you. Therefore, selling is first about selling yourself.

7. The golden rule of sales is to treat others the way you like others to treat you. The platinum rule of sales is to treat others the way they like to be treated.

8. Let customers talk about themselves and let a person talk about themselves, which can give you a great opportunity to explore the similarities, build goodwill and increase the chance of completing the sales

9. When selling, you must be patient and visit constantly to avoid being too hasty and not to take it lightly. You must take your time, watch your words and emotions, and facilitate the transaction at the appropriate time. .

10. Instructions, advertisements, etc. must be carefully studied and memorized. At the same time, it is necessary to collect competitors' advertisements, promotional materials, manuals, etc. for discussion and analysis, so as to know ourselves and the enemy and take corresponding countermeasures.

11. Sales books and magazines, especially newspapers, must be read every day to understand national and social news and major news events. Visiting customers is often the best topic, and it will not lead to ignorance and shallow knowledge.

12. Salespeople no longer have a source of success.

13. Measure the customer’s purchasing intention and ability, and don’t waste time on people who are hesitant.

14. Approaching customers in a planned and natural manner, making customers feel that it is beneficial, and enabling smooth negotiations are work and strategies that sales staff must prepare hard in advance

10 5. It is impossible for a salesperson to reach a deal with every customer he visits. He should try to visit more customers to increase the percentage of transactions.

16. Understand your customers, because they determine your performance. 21. Before becoming an excellent salesperson, you must become an excellent investigator. You must discover, track, and investigate until you know everything about your customers and make them your good friends.

Seventeen. Belief in your product is a necessary condition for sales staff. This confidence will be passed on to your customers. If you have no confidence in your products, your customers will naturally have no confidence in them. The customer is not so much persuaded by the high level of logic in your words as by your deep confidence. High-performing salespeople can afford to fail in part because they have unwavering confidence in themselves and the products they sell.

Eighteen. Understand customers and meet their needs. Not understanding customer needs is like walking in the dark, wasting effort and not seeing results

Nineteen. For sales In terms of personnel, the most valuable thing is time. Understanding and selecting customers means allowing sales staff to focus their time and strength on the people who are most likely to buy, rather than wasting it on people who cannot buy your product.

20. There are three rules for increasing sales: First, focus on your important customers, second, be more concentrated, and third, be even more concentrated

21. Customers There is no distinction between high and low, but there are levels. Determining the number and time of visits according to the customer level can maximize the effectiveness of the sales staff's time.

22. Approaching customers must not be formulaic. You must be fully prepared in advance and adopt the most appropriate methods and opening remarks for various types of customers.

23. Sales opportunities are often fleeting. You must judge quickly and accurately and pay careful attention to avoid missing opportunities. You should also work hard to create opportunities.

24. Focus on the right goals, the right time and the right customers, and you will have the tiger's eye of sales.

25. Performance is the life of a salesperson, but it is wrong to ignore business ethics and use any means to achieve performance. Success without honor will sow the seeds of failure in the future.

26. Sales personnel must always pay attention to comparing performance fluctuations every year and month, and conduct introspection and review to find out the crux: Is it human factors or market fluctuations? Is it the strategic factors of competitors or the company? Policy changes? Wait, in order to actually grasp the correct situation and find countermeasures to complete tasks and create good results.

Twenty-seven. Flattery before sales is not as good as after-sales service. The latter will permanently attract customers.

Twenty-eight. If you send away a happy customer, He will promote you everywhere and help you attract more customers.

29. Don’t be discouraged if the customer refuses the promotion. You should further convince the customer and try to find out the reason for the customer’s refusal. Then prescribe the right medicine.

Thirty. Inquire curiously about the people around the customer. Even if it is absolutely impossible to buy, be enthusiastic and patiently explain, introduce, and inform them that they are very likely to directly or indirectly affect the customer's decision. .

Thirty-one. Selling to help customers, not selling for commission

Thirty-two. How do salespeople in this world pull the heartstrings of customers? Someone Some people convince people with their quick thinking and logical eloquence, while some people move people's hearts with their comprehensive and impassioned speeches. But these are formal questions, at any time, in any place, to convince a person. There is only one factor that always comes into play: sincerity.

Thirty-three. Customers use logic to think about problems, but it is emotions that make them take action. Therefore, salespeople must press the customer's heart button.

Thirty-four. The relationship between sales staff and customers does not require formulas and theories like calculus. What is needed is today's news, weather and other topics. Therefore, do not try to use simple principles to tempt customers.

35. Move the customer’s heart rather than their head, because the heart is closest to the customer’s pocket.

Thirty-six. When you are unable to answer a customer's objection, you must not be perfunctory, deceptive or deliberately refute. You must answer as much as possible. If you can't get the point, you must ask your superiors for instructions as soon as possible to give the customer the fastest and most satisfactory response. , the correct answer.

Thirty-seven. The rules of the marketing game are: a series of activities carried out for the purpose of closing a transaction. Although the transaction is not equal to everything, there is nothing without the transaction.

Thirty-eight. The first transaction rule: Request the customer to buy. However, the reason why 71% of the sales staff failed to reach a deal with the customer is that they did not make the purchase request to the customer.

Thirty-nine, if you do not make a transaction request to the customer, it is like you took aim but did not pull the trigger.

Forty. When you are making a deal, you have firm self-confidence, and you are the embodiment of success. Just like an old adage says: Success comes from success.

41. Product knowledge and sales skills are meaningless if the sales representative cannot get customers to sign orders. No deal, no sale, it’s that simple.

42. Not getting an order is not a shameful thing, but not knowing why it is a shame is a shame.

43. Transaction proposal is to propose the right solution to the right customer at the right time.

44. When closing a transaction, you must persuade the customer to take action now. If you delay the transaction, you may lose the opportunity to close the transaction. A sales motto is: Today's order is in front of you, and tomorrow's order is far away.

45. Overcome transaction obstacles with a confident attitude. Sales promotion is often about the ability to express and create purchasing confidence. If customers do not have purchasing confidence, no matter how cheap it is, it will not help, and low prices will often put them at risk. Customers were scared away. /

46. If the transaction fails, the salesperson should immediately make an appointment with the customer for the next meeting date. If you cannot make an appointment for the next meeting with the customer face to face, you will have to think about it in the future. It is even more difficult to meet this customer. Every phone call you make must at least lead to some form of sales.

47. Sales staff should never treat a customer rudely because he does not buy your product. In that case, you will not only lose a sales opportunity, but also a customer.

48. Get along well with others (colleagues and customers). Sales is not a one-man show. You must work together with colleagues and become partners with customers.

Forty-nine, track, track, track again - if you need to contact the customer 5-10 times to complete a sale, then you have to wait until the tenth time at all costs.

Fifty. Hard work will bring luck - take a closer look at those people who are lucky. They got their good luck after years of hard work. You can be like them.

51. Don’t blame others for your failure - taking responsibility is the pillar of completing your career, working hard is the standard of success, and completing the task is your reward.

52. Persistence - Can you see "no" as a challenge rather than a rejection? Are you willing to persist through the 5 to 10 visits required to complete the sales pitch? In the end? If you can do it, then you will begin to realize the power of persistence.

Fifty-three, use numbers to find out how you succeed - determine how many leads, how many phone calls, how many potential customers, how many meetings, how many product introductions you need to complete a sales pitch, And how many times to track, and then act according to this formula.

Fifty-four, face the work with enthusiasm - make every sales feel like: this is the best one.

Fifty-five, leave a deep impression on customers. This impression includes an innovative image and a professional image. How do customers describe you after you leave? You leave an impression on others at any time, sometimes dim, sometimes bright, sometimes good, sometimes not necessarily. You can choose what impression you want to leave on others. You must also be responsible for the impression you leave.

Fifty-six. The first law of sales failure is: competing with customers.

57. The most clever way to respond to a competitor's offensive is style, products, dedicated service and professionalism. The most stupid way to respond to a competitor's offensive is to speak ill of the other party.

58. Salespeople are sometimes like photographers, but once they are involved in sales, they must be dedicated, confident, and certain that their work is the most valuable and meaningful.

Fifty-nine, enjoy yourself - this is the most important thing. If you love what you do, your achievements will be more outstanding. Doing what you like will bring joy. Give it to those around you, happiness is contagious.

Sixty. Etiquette, appearance, conversation, and behavior are the sources of good or bad impressions of how people get along with each other. Sales staff must work harder in this area. ,

61. Clothes cannot make a perfect person, but 90% of the impression given when you first meet is due to clothes.

Sixty-two. The first transaction is based on the charm of the product, and the second transaction is based on the charm of the service.

Sixty-three, credit is the biggest capital of sales, and personality is the biggest asset of sales. Therefore, salespeople can use various strategies and methods, but they must not deceive customers.

64. Sales will make progress when customers talk freely. Therefore, do not interrupt customers when they are talking. Allow customers to interrupt you when you are speaking. Sales is a silent process. Art.

Sixty-five. As far as sales are concerned, being good at listening is more important than being good at speaking.

Sixty-six. The most common mistake in sales is that salespeople talk too much. Many salespeople talk so much that they will not give customers who say no a chance to change their minds. opportunity.

Sixty-seven. Before you start selling, you must first win the favor of the customer or the best way to win the sales is to win the heart of the customer. People are more likely to buy from friends than from salespeople. Sex is small.

Sixty-eight. According to surveys, 50% of sales are completed because of friendship. This means that if the sales staff does not make friends with customers, you will hand over 50% of the market to others. Friendship is a super magic weapon for sales.

Sixty-nine. If you complete a sale, you will get a commission. If you make friends, you can make a fortune

Seventy. Loyalty and customers It is more important than being loyal to God. You can deceive God a hundred times, but you can never deceive your customers once.

71. Remember: Customers always like those who are likeable and respect those who are worthy of respect.

72. In sales activities, character and product are equally important. Only in the hands of sales staff with excellent character can high-quality products win the long-term market

7 13. Sales staff should learn to sincerely praise customers.

Seventy-four. You will lose one transaction because of excessive enthusiasm, but you will lose a hundred transactions because of insufficient enthusiasm. Enthusiasm is far more contagious than rhetoric

75. The bigger your business gets, the more you have to care about customer service. After tasting the sweetness of success, the fastest way to get into trouble is to ignore after-sales service.

76. Troublesome customers are the best teachers for salespeople. Beauty Sales Skills and Classic Speech Part 2

1. It only costs a few dozen a month for me to apply for a card at other beauty salons, but it is cheaper. It costs hundreds here

Sales Speech Technique: My beauty treatment is no better than other beauty salons. You can’t just do it cheaply. The environment of a beauty salon like that is much worse. The products are all the same, which can easily cause cross-infection. Our beauty salon is reputable, and our consumption is particularly transparent. Our products are guaranteed to be profitable by dedicated personnel, and there will be no material reduction or waste. They are clean and hygienic and have dedicated personnel. I will design a card for you based on your actual situation. We I’ll help you figure out the special-priced annual cards that are being promoted now. They’re very cost-effective. Let me introduce them to you and help you get one.

2. My skin is hereditary

Sales rhetoric: Yes, innate conditions are important, but if you don’t pay attention to maintenance the day after tomorrow, wouldn’t it be worse if you don’t pay attention to maintenance? Is it just genetics? If you let it stay on your face without treatment, it will become more and more serious. I dare not say it will cure it, but I can at least say it will fade it and make it invisible. Are you willing to let the spots stay on your face all the time?

3. I am currently doing it in another beauty salon, and I will come to your home after the treatment is completed

Sales skills: Sister, this fully shows that you have skin care needs and have beauty awareness. , is a person who pays attention to the quality of life. We welcome you very much. You come to our Ou Di Shen Beauty Salon today to feel the effect of the service-qualified products of Shanghai Xuancai French Banqing brand. You can compare and then make a decision. Let me give you an introduction to the beauty salon again. In 2009, Shanghai Dazzle was ranked No. 1 in effective products. If you choose our beauty salon and French Banqing, you will choose a guarantee. If you choose to rest assured, we will definitely satisfy you. , add luster to your face, not to mention that your skin is different from others, you can’t make do with it, you must find a beauty salon that you can rest assured of. Sister, you will understand if you do it today, make the decision early and benefit early, we have a discount today, I will help You apply for a card, and your original card can be given to friends.

4. I have other products at home, let’s talk about them after using them

Sales skills: Sister, the Sheri family doesn’t have a few sets of products now, just like that woman doesn’t have a few sets of clothes. , Besides, the products at home can be used at any time. Our products will not conflict too much with your products. The beauty salon provides care, and then cooperates with the formulation of home products. The synergistic effect can reach 1 plus 1 and 2. Sister, I have a suggestion. I wonder if the products at home are stored in the refrigerator to ensure their effectiveness. If there are no active ingredients, they will be lost and may be infected with bacteria. If that is the case, do not put bad things on your face. ah.

5. It’s really expensive, not that much money

Sales skills: How much does it cost per month? Why do you earn so much money and so little income? Because you don’t have it. You are not confident about a better way to make money. If you use the original method and don’t change yourself, the results will still be the same as they are now. Do you think so? Do you hope it will be the same in one day or two years? If You want to change, then how about we start with how we look now.

6. I use cosmetics imported from abroad.

Sales skills: Some foreign products are good, but it depends on whether they are suitable for you, not to mention that Asians have different skin types. Compared with Westerners, coupled with the difference in climate, some foreign brands cannot match the nature of our skin. In addition, our products are developed for the skin types and characteristics of Oriental people. The skin types of Eastern and Western people are different, so the degree of raw material development of the products There are differences, and you should choose the product that suits you.

7. Is it effective?

Sales words: Sister, I promise it will be effective, and you have to cooperate. It will definitely be effective according to the method we teach. If it is not effective, we will not Introduce it to you. Besides, we also hope that you will introduce more friends to us in the future. No pain, no gain, not to mention business is not just once or twice. To be creditworthy, if I really promote, I can introduce expensive products. Here you go, the product we are introducing can completely solve your problem, and the price is not expensive. We have information, don’t you have confidence?

8. My skin is so good now that I don’t need it

Sales rhetoric: Just because your skin is good, you need to take care of it. It will be difficult to do it until you have skin problems. Yes, your skin It’s really good, but as the seasons and climate change, your skin quality will also change, so ladies with temperament like you pay more attention to maintenance. Your skin quality is really delicate, smooth but with fine lines, and you have 30-year-old skin. It was given by your parents. The skin you have after the age of 30 is yours, so you must take care of it when you are young.

9. I do it myself at home now

Sales rhetoric: This shows that you have the needs and awareness of beauty, but doing it yourself at home cannot achieve the effect of a professional beauty salon. We have professional and qualified beauticians and aestheticians who use professional techniques and equipment to treat you according to standard treatment plans. The effect is incomparable to what you can do at home. When you apply for a card with us, We are teaching you a set of techniques to make at home. Wouldn’t it be better to combine them together? Beauty Sales Skills and Classic Speeches Chapter 3

1. I have no money?

I can understand your feelings, especially about money. I find that we have basic maintenance and care every day. It costs less than a pack of spare parts (10 yuan/day, which is 3,650 yuan per year). Women should not live for money, but for beauty. Money creates wealth, and more importantly, value. Otherwise, money is in the bank and people are in heaven.

2. I have no time and am very busy?

Great! I like to cooperate with busy people. They are often very capable, and of course they know how to use our time effectively. Sister, if you don’t pay attention to skin care now and focus on your career, you may spend more time on this in the future. In addition, an irregular life and excessive exercise will lead to dark and yellow skin, aging, and spots. If effective products are not used in time, it will lead to serious consequences of skin problems. Strong women also want a good body and good face. If you agree, I will help you arrange the time reasonably. By making an appointment, you can spend the least time taking care of your skin, okay?

3. I use a "world-renowned brand" and I don't believe you?

Great , you are using a big international popular brand, I have also heard of this product, it is really good, this is the reason why I especially want to find you, because if a product is used for a long time, it will become saturated, just like we often Eating the same food, sometimes we have to change the taste and adjust the diet structure, which may be more scientific and comprehensive. You can eat delicacies from the mountains and seas as well as some farm dishes. Our brand is the crystallization of the latest technology. You can give yourself a chance to try it, because there is a saying that is the best for you.

4. I won’t listen to you selling products?

Sister, I am not doing sales, I am teaching you skin care and beauty knowledge and correct care methods. I hope to guide you to a better way of life through communication and communication.

In this sense, sister, I hope you will treat me as your personal beauty consultant rather than a general salesperson. My mobile phone is open 24 hours a day. What is the number? I hope I can help you with your beauty.

5. How about the product? I have never heard of it?

Sister, you are a very rigorous and rational person. It is useless what I say. You can only experience it yourself. Later I learned that facts speak louder than words, no one’s opinion counts, only the skin itself has the final say. Look at this fashion magazine. Our products originate from country X, have a history of X years in China, and are developing rapidly. We already have thousands of franchise stores and hundreds of thousands of consumers. Bacon once said that existence is reasonable. Self-confidence, confident women are the most beautiful. I am super confident in our products and believe that they will definitely help you.

6. I opened a card, but I can’t spare time for care every day?

We don’t ask you to come every day. Just two or four times a month is enough, and the time is up to you. Arrange as you wish. After you apply for the card, you will have your own beautician. Her only job is to remind you to come to your beautician on time, to take care of your skin regularly and to explain the knowledge of skin care. If you don't come, she will have to call you. Here you go (the tone should be firm and not neutral). Besides, time is like the water in a sponge that will be filled if you squeeze it. No matter how busy you are, you can always spare some time. Beauty needs time to care for.

7. You didn’t bring any money today, let’s talk about it later?

It doesn’t matter whether you bring money or not. I’m just telling you that today is our discount day, a nationwide promotion. In addition, You will also receive a beauty card as a gift. Introducing products is just one of our jobs. I just give you some suggestions. Anyway, there is no such store after this village. Can you pay a deposit? Do you have a card? There is a bank nearby, and we can also go to your home. You can save money by having a discount today. If you can save XX money (help with the accounting), can you get so much interest in the bank? Anyway, you must know how to do beauty treatments, so you should take action. I know, this little money is like this to you. It's trivial for people.

8. I have other products at home, let’s talk about them after they are used up?

Who doesn’t have a few sets of products at home now, just like which woman doesn’t have a few sets of clothes? Let’s talk about the ones at home. The products can be used at any time, and our products do not conflict with the products at your home. After the care in the beauty salon and then using home products, it can produce a synergistic effect, achieving the effect of 1+1 greater than 2, just like the combination of injections and medicine. Sister, I have another suggestion. I don’t know if your product has been opened. If it has been three months since it was opened and it has not been stored in the refrigerator, the active ingredients in it will be lost and bacteria will breed. Sister, if it is In that case, don't put bad things on your face.

9. I have used a lot of products but no effect? ??

Sister, I just used your product a few times casually and did not insist on care. This is unscientific and unreasonable. There is also a process of taking medicine to treat diseases. Only by continuous treatment can the medicine cure the disease. That treats the symptoms but not the root cause. This is a universal law and scientific common sense, and it cannot be changed by human will. Sister, only if you persist can you achieve results, and if you persist can you achieve miracles, and we use XX products to regulate internally and externally. The effect will definitely surprise you, and it will take three months to eradicate your defects. If there is no effect, we will not be able to provide you with after-sales service, what do you think?

10. I have something to do today, so I will do it A free one, right?

Sister, you can’t see the effect after just one treatment. Now it’s just the most common and basic care. The free care is just for nourishment. The foundation of your skin is very good, but you see that you still have some acne on your face. If you want to clear up facial blemishes, you must do several more treatments. Women need to love themselves and give themselves more, but they cannot give themselves free. In addition, sister, only by paying money can we become our real customers, and beauticians can be dedicated. They also rely on performance to make a living, which is quite difficult to do. Do you think so?

11. I am going to buy clothes. , I have no plans to buy cosmetics.

Sister, no matter how beautiful your clothes are, you can throw them away if they become dirty, old, or outdated, and you can replace anything that looks ugly. Your skin cannot be replaced in your lifetime. It is the closest thing to you. Even if your eyes are not good-looking, you can go for double eyelid surgery. The skin cannot be replaced! Who doesn’t want the skin to be firm, elastic, rosy, and youthful forever? The face and skin are our business cards. It is the best testimony of youthful vitality and a woman’s greatest capital. We should invest to maximize our own value. This is the best investment.

12. I want to discuss this with my husband.

Sister, beauty is a woman’s business, drinking beer and watching football is a man’s business. Women should maintain a sense of mystery. Women have no mystery. There is no novelty when you are attracted to a man. If your husband understands everything, it will cause visual fatigue and loss of aesthetics. If one day, you make yourself beautiful and give your husband a new image and a surprise, such a woman is the most intelligent. You said you discussed it with your husband, which also shows that you and your husband respect each other very much. He has a high status in your heart. I think he will definitely support you.

13. I am a laid-off female worker

Sister, you really know how to joke. If you are really laid-off, you will need beauty treatments, because the external beauty conveys the inner spirit, and through beauty, you can transform your appearance. Wear light makeup and tell others that although people are laid off, their hearts are not laid off. We can be calm and calm, face life positively, and can quickly find new jobs and new positions, and rejuvenate our careers! Sister, people must live in a spirit!

14. What you said is very good, but I still need to think about it?

Sister, it seems that you still agree with our skin care plan for you, so it is normal to think about it. But thinking must have a result. Many opportunities slip away because of too much thinking. The same is true in life. The only correct way is to think while doing it. This is definitely an opportunity, only for today, don’t miss it, sometimes we women still need a little courage to consume. But women believe more in feelings, and only by finding the right feeling can they find their direction. Just feel free to leave this face to us! If you give me trust, I will give you beauty in return.

15. Beauty is all a lie, just to make people pay for it?

I don’t know if you have ever done beauty treatment, nor do you know your understanding of beauty. Beauty is a kind of Beautification and modification, beauty is a taste of life. Sister, why do you need to put on makeup? Makeup is a social etiquette and a form of respect for colleagues and friends. Similarly, you may be guided by what the newspapers and media say, but you need to know that these news outlets like to exaggerate the truth, and sometimes even fabricate things out of thin air. Such as the Beijing paper bun incident. When watching the news, you must have your own opinions and don't be swayed by others. The simplest thing is, which Hong Kong celebrities don't have beauty? Many of them have published books, and the beauty king's book is the best-selling in the country. Sister, just like you need to eat when you are hungry, your car needs maintenance, and your skin also needs nutrition and food. If it is really a scam, it is not the biggest scam in China. There are tens of millions of women doing beauty treatments. ;