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Manager's understanding
Managers understand that in modern organizations, managers play an important role in effective organizational work and the realization of organizational goals. The development of the company is inseparable from a good manager. So, what is a manager's understanding?
Understanding of managers 1 Four roles of managers
1, performance creator
Achievement is achievement. The effect is the effect. My understanding of performance creators, that is, job performance and its extensive effects. In other words, you should strive to maximize the effectiveness of the departments and units you manage and maximize the profits of the factory. This is only the first step. You need to encourage other departments and units to follow suit. This will have an effect. He is divided into two aspects:
(1) tangible results
Quality: The quality of your work directly affects your performance. You should have the habit of doing your work well at once.
Limitations: Work should also have problems of time and efficiency. In our daily work, we often can't finish the task on time. Actually, this is a very serious problem. The concept of time is particularly important for managers. Now in the global information age, time often determines success or failure, and opportunities disappear instantly. The big ones must be thousands, and the small ones are annoying.
Cost: The goal is achieved on the basis of certain resources, and resources need cost. Complete a task regardless of cost. Anyone can do it. Managers lose the meaning of existence. Therefore, any task should be built at a reasonable cost.
Profit: Some people say that everything is fake except profit!
Service: the definition of service is to work for the benefit of the collective (or others) or for a certain cause: that is to say, we should have the spirit of collective work and be visible in our work.
(2) Intangible effect
Customer satisfaction: According to our actual work, our customers are bosses, customers, bosses, subordinates and colleagues. They are the witnesses of our achievements and the cornerstone of our survival. It is the premise for us to go to managers and teams to achieve performance goals.
Employee Willingness: Your work is based on the participation of all employees, so you must be willing to join your work team voluntarily.
Teamwork: Because work is a team, it is impossible for one person to make achievements. I have seen many people like to work independently at work, but the results are often unsatisfactory. Is to ignore the strength of the team.
In fact, whether it is tangible or intangible, he needs you to generate benefits from one point to another like playing Go. Finally, get the maximum performance.
2. Motivate the lecturer (motivator &; Coach)
Encourage work attitude
Proactive attitude and courage to face problems: this is what any manager must do, not only that. You should also transfer this work attitude and psychological endurance to your subordinates. There are always many problems and difficulties in our work. If you are intimidated by some current difficulties and problems, you will no longer be a good manager. Go all out, the spirit of fire and never give up are the basic skills that your team and individuals should practice well.
Play an excellent coach
On-the-spot work teaching and triggering fast learning are the basis for managers to play coaches. We treat our subordinates according to the PDCA procedure of "teaching-checking-reforming-teaching". Through on-site education and training, etc. It's like playing football: the goal is to kick into the opponent's goal, but you need to teach him the method. You must tell him the skills of kicking the ball in and the usual training. You teach them more. Of course, don't talk on paper, be reproducible! It should be combined with reality.
3. Cultural builders
Innovating organizational culture
We should guide them to establish a performance-oriented culture and create contributions and achievements.
Atmosphere. Strive for responsibility and honor, and establish a positive work style.
With the advent of the information age, the application of technology and science is more and more extensive. It is very important to keep learning, absorb new things and apply them to practical work. The culture of encouraging learning should become an organizational culture. As a manager, this has become his job content.
It is the basic responsibility of cultural shaping to unite the same values, publicize the core values and shape the same vision.
4, Change Manager (change manager
The word "innovation" is no stranger to us. When it appears in the textbooks of management or economics, it is usually associated with the updating of equipment, the development of products or the improvement of technology. Undoubtedly, these technological innovations are an important part of innovation, but not the whole content. In my opinion, innovation is first of all an idea and practice under the guidance of this idea, a principle and a specific activity under the guidance of this principle, and a basic function of management.
From the logical order, the management of a system (organization) in a specific period mainly includes the following contents:
(1) Establish a systematic goal, that is, the situation and level that people hope to achieve when engaging in an activity;
(2) Formulate and select an action plan that can achieve the goal.
(3) Decompose the target activities, design the posts and positions required by the system accordingly, combine them, stipulate the relationship between them, and form a certain system structure;
(4) Recruit and allocate staff according to the job requirements of each position;
(5) Give work instructions, organize the supply of materials and information required by all links of activities, and make the system run;
(6) During the operation of the system, coordinate the relationship between all parts, so that their work can be connected with each other and carried out in a balanced way;
(7) Check and control the work of each department, correct the errors and deviations in actual work, and make them meet the predetermined requirements;
(8) Observe the changes of internal and external conditions, seek and take advantage of the changing opportunities, and plan and organize the development of system changes;
The above management work can be summarized as follows: design the target, structure and operation scheme of the system. Start and monitor the operation of the system to make it run according to the predetermined rules; Analyze the changes of system operation, make local or global adjustments, and make the system constantly present new states. Obviously, its core is: maintenance and innovation. Any management work of any organization system is included in "maintenance" or "innovation". Maintenance and innovation are the essential contents of management, and effective management lies in the combination of moderate maintenance and moderate innovation.
The basic cognition of a manager
Management is not to show off power, but to show strength;
Method, not self-righteous, but brainstorming;
Decision-making is not dogmatism, but close to reality;
Executive power is not to take part in accidental amusement, but to pursue efficiency.
Everyone has his own opinion on management, which can be simply understood as "managing director". However, this is not a simple job, but a complicated process.
As a manager, at least you should have: a correct sense of position, quick eye recognition and a random brain; At the same time, you should also have: a clever mouth, skilled hands and hardworking legs.
If a manager can understand the following eight aspects, he believes that success will not be too far away.
First of all, understand the top management:
Leadership-don't simply understand it as reprimand and supervision.
1, the work goal is very clear;
2. Stimulate employees' morale;
3, can play the potential of employees.
Second, understand the core meaning of management:
Service-not oppression.
1, caring for employees-seven points of mentality, three points of action;
2. Solve employee problems and give employees a sense of belonging.
Third, grasp the key to management:
It lies in the manager himself (personality charm), not in the system itself.
1, integrity (fundamentals);
2. Just the right person (principle);
3. Take the lead (key).
Fourth, understand the embodiment of management level:
A bowl of water is even (fair, just and reasonable).
Five, do a good job in the evaluation of management results:
1, team morale (cohesion);
2. The position (prestige) of managers in the eyes of subordinates;
3. Superior-subordinate relationship (cooperation);
4. Relationship between employees and atmosphere (unity).
Six, avoid management taboos:
1, a lofty mentality (without subordinates, it is not easy to get sincere cooperation from subordinates-sincere cooperation);
2. If you can't do it, don't do it to others (you can't do it yourself, but ask your subordinates to do it-be strict with yourself);
3. Be a rude person or supervisor (make subordinates feel disrespected and he won't respect you-think twice before you act);
4. Indecision (making subordinates feel incompetent-dealing with problems decisively and correctly);
5. Treating people or things with double standards (making subordinates feel that there is no justice and fairness-maintaining justice);
6. confuse work rules with life relations (giving people a feeling that they are not suitable for people-chilling);
7. Take credit for the benefit and pass the buck. People are the first and people are the second (incompetence will not only affect stakeholders, but also make all employees lose confidence in managers and affect the whole team-lose confidence).
Seven, the key to improve the management level:
1, who knows the people (mentality), things (workflow, characteristics) and things (status) he manages like the back of his hand;
2. Solving problems should be targeted, targeted and timely;
3. Adhere to justice and ensure fairness;
4. Pay equal attention to encouragement and criticism;
5. Grasp the combination of work law and life relationship.
Eight, learn to evaluate the skills of employees:
1, do a good job of employee type analysis.
A, work hard and demand progress;
B, the work is practical, but there is no development potential;
C, work duty, but no good attitude;
D, care about personal gains and losses, unwilling to pay more;
E. I can't finish my work well.
2. Strengthen the requirements for appraisers:
A, look at a person's essence and motivation, but you can't judge a person by superficial phenomena (the reliability of thinking is 10%, the reliability of hearing is 20%, the reliability of vision is 30%, and sometimes the reliability of thinking, hearing and vision is only 50%). In the story of Confucius' son drinking porridge, Confucius said that what he originally saw may not be true.
B, empathy.
As a successful manager, you should know that the manager is not a position, but an art, and the managing director is not a job, but a kind of accomplishment. There is a good saying: a person's strength is not strong, no matter how strong it is, it is just a sheep. A group of people are powerful, and together they are a group of wolves. So we must know: the result of a sheep leading a group of lions and a lion leading a group of sheep has long been doomed, and it will disappear in a flash of laughter ... The past is over, if you are a romantic figure, don't you want to wait for the Ming Dynasty!
Some people say that success equals hard work, correct methods and a little luck, but most people feel that they have worked hard, but the results are not satisfactory.
As we all know, management is actually the dialectical relationship between people and things, and different combinations will get different results, and management is to ensure that people and things can do the most effective things after combining. So we sometimes sigh that people are different. This is actually the secret of management. The same person, the same resources, operated by different managers, the results will be very different. Therefore, in order to improve management performance, it is necessary to have a clear understanding of the relationship between people, things and things. Excellent managers are good at making use of the resources around them and doing things as well as possible.
The biggest resource of management is our employees, the technology and tools we have. With the right people, the right process, the right time and the right methods and tools, we can ensure that everything is done well.
The most important job of managers is to let employees know what is most important. We often see that managers of enterprises are busy deciding what they think is important every day, but they never analyze and arrange what subordinates should do and what each position should do. In this way, every employee goes to work with his own understanding of the work and his enthusiasm and responsibility for the enterprise, and the work result will be difficult to reach the standard. And the result of work is also one of the goals of management. Therefore, a sentence often heard in the workplace is: only talk about the results, not the reasons.
"Managing people and directors" is most people's understanding of management, but many management has been in a state of "managing people", and it is common for everyone to ignore "managing director". This has formed the "boss culture" of the enterprise. Therefore, in management, we should also emphasize management process, management system and standardization. Therefore, a qualified manager should pay equal attention to people and things, manage people through objectives, processes, systems and standards, and constantly improve the quality of employees in the management process.
Manager's understanding 3 1. Management refers to the process of effectively making decisions, planning, organizing, leading and controlling the human, material, financial, information and other resources owned by an organization by means of planning, organizing, commanding, coordinating, controlling and innovating under specific environmental conditions, so as to achieve the established organizational goals efficiently.
2. Management is an activity process consisting of planning, organizing, commanding, coordinating and controlling functions.
3. Generalized management refers to the application of scientific means to arrange and organize social activities so that they can be carried out in an orderly manner. Its English equivalent is Administration, or Regulation. Management in a narrow sense refers to a series of planning, organizing, coordinating, controlling and decision-making activities to ensure all business activities of a unit, and the corresponding English is Manage or Run.
Management refers to the process of managing the main organization by means of management, and using its various elements (people, money, things, information and time and space) to achieve organizational goals.
(1) The management entity is an organization, which can be a country or a company; It may also be a formal or informal organization.
(2) The means of management include five aspects: coercion (war, regime, violence, plunder, etc. ), exchange (exchange of wishes between the two parties) and punishment (including material and intangible; Including compulsory, legal, administrative and economic means), encourage, communicate and persuade.
(3) The management process includes six links: the determination of management rules (organization and operation rules, such as articles of association and system, etc. ), the allocation of management resources (staffing, division and determination of responsibilities, allocation and distribution of equipment, tools, space and other resources), establishment and decomposition of objectives (such as planning), organization and implementation, process control (inspection, supervision and coordination), effect evaluation, summary and treatment (rewards and punishments).
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