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Summary of work in commercial companies
The silver tiger welcomes the spring and Hu Jin receives the blessing. Looking back on 20×× years, with the joint efforts of the head office leaders and all employees, the commercial management company actively cooperated with various departments and made gratifying achievements in the process of working towards the company's goals and tasks. In order to strengthen cohesion, let all departments cooperate organically, and successfully complete the work plan and tasks formulated in ××××, commercial companies have made new breakthroughs in all their work. The 20-year work of commercial management companies is summarized as follows.
I. Achievements in investment promotion
On the premise of different industries and complementary industries, the poorly managed Xie Heng mobile phone was adjusted and introduced into the well-known Red Star Hongxing Erke sports brand to form its own unique flagship store, which increased the income by 70,000 yuan/year compared with the original mobile phone rental expenses in Xie Heng. In view of the renewal of the contract of underground beauty city in ××, the unit rent increased slightly, with an annual income of 3,299,399.92 yuan. The occupancy rate reaches 100%, and the vacant area is 0. After the expiration of the original food city contract, it was taken back by our company and rented out as a whole, with a profit of 420,000 yuan/year. The original rent standard of food city was 206,900 yuan/year, and the adjusted income increased by 2 1.3 1 10,000 yuan/year. Recruitment of characteristic chain restaurants on the fourth floor, with an annual rent of 660,000 × recruitment into the cool shoe area of footwear industry on the second floor, with an annual rent of 200,000; On the fourth floor, a video game city with an area of 2,800 square meters and an annual rent of 600,000 was successfully introduced. The annual roadshow in Street Square increased the company's income by about 39,970 yuan, and the advertising space income was 366,680 yuan.
The appearance of video games on the fourth floor of the square filled the gap in the company's business model. The whole 4th and 5th Districts are medium and high-end entertainment and leisure places, which play a driving role in each other, can enhance the passenger flow in shopping malls, and enjoy the interaction between people in the same industry more effectively, so as to achieve the good effect of difference and complementarity in the same industry.
At the same time, through continuous efforts, the Second Transportation Company completed the lease of the relocated house of the New Oriental International Project, signed an agreement to confirm the location of the relocated house of the department store, and completed the lease of the department store of the New Oriental International Project.
Second, stabilize the field and prosper.
1, ××××: After one year's efforts, the mall has basically reached the full rate. On the third floor, while doing a good job of expanding investment, we will continue to recruit fashionable women's clothes to make the shopping mall more scale and competitive.
2. ×××××: In order to ensure the sustained and stable development of shopping malls, it is now guaranteed to adjust the format planning, resource integration, counter design and corridor design of Liren City on the basis of fine-tuning the original rent, reserve and update the merchant resources, introduce or cultivate powerful and risk-resistant large merchants on the existing basis, and further stabilize the competitiveness of underground Liren City.
3. Facing the street: In order to maintain the overall outdoor image of the square and make full use of outdoor advertising, it not only makes the square prosperous, but also generates new profit growth points for the company. During holidays, make full use of the huge advantages of the square, do a good job in parking areas and roadshows, and contact wedding dress and auto show manufacturers to provide free publicity venues to attract people and create a good business atmosphere.
Third, the administrative work:
1. Improve the employee assessment management system, increase the intensity of rewards and punishments, achieve the role of supervision and inspection, punish employees who violate discipline, and dismiss them if the circumstances are serious, so as to put an end to fraud.
In the implementation of the system, it is strictly forbidden to standardize management, establish a complete personnel file, and improve the procedures for personnel entry, post adjustment and regularization; We have improved various routine management systems, such as the use of official seals, the use of paper, the use of photocopiers, the application for cancellation of leave, and duty, and formulated the post responsibilities of each staff member according to the work tasks, and assigned various work responsibilities to everyone. At the same time, relevant energy-saving and consumption-reducing management systems have been issued and strictly implemented.
2, improve the quality of office staff, unity and cooperation, to provide quality services for front-line departments. Do a good job in logistics management, timely purchase and distribute office supplies and daily necessities, and ensure the normal operation of all work.
3. Recruit experienced managers with great development potential to join the company and recruit talents for the company.
Fourth, logistics management.
1, security work
Security is the safety barrier of commercial companies, such as: (directing the placement of vehicles in the square, cleaning up vendors, and making the square uniform. Maintain public order in the square and underground beauty city X, strictly control the occurrence of various criminal cases, control breakthrough incidents in the bud, check the fire safety situation, and put an end to all fire hazards. Therefore, the management departments strictly set posts, posts and personnel, continue to adhere to the management of semi-business and semi-army, and improve the quality of security personnel. Always carry out ideological work for security personnel, improve vigilance and sense of responsibility, and ensure the safety of this area. No serious accidents occurred throughout the year.
2. Fire protection:
Fire fighting is the top priority of the company. Since the company has no full-time firemen, we organized security guards to set up a voluntary fire brigade, and incorporated fire inspection into daily work procedures to ensure the company's fire safety and eliminate all fire hazards. Organize special training for firefighters to familiarize them with fire protection knowledge. Organize a volunteer fire brigade to deal with the emergency. We have also greatly improved the fire awareness of employees and merchants through fire knowledge training and practical fire drills. This year, we will focus on fire hazards and the maintenance of consumer equipment to ensure the normal operation of the equipment. During the Spring Festival, we will continue to strictly check and pay attention to the dynamics of fire engines and do a good job in fire prevention during the Spring Festival.
Step 3 clean:
Supervise cleaning and do a good job in cleaning in this area. According to the situation of X Square and underground beauty city, arrange and deploy cleaning personnel to clean up. We also organize a health inspection team to regularly check the health situation and correct problems within a time limit. Do it right away, clear it right away, and create a good shopping and business environment for customers and businesses.
Verb (abbreviation for verb) The work of engineering maintenance department.
The engineering maintenance department is the main logistics support department of New Oriental Commercial Management Co., Ltd., which undertakes the maintenance of all facilities such as water, electricity, central air conditioning, elevators, fire-fighting facilities and civil works. Engineering maintenance department is a complex department with many specialties and great responsibilities.
Engineering part:
1. Decoration of the third floor of the shopping mall.
2. The format change and transformation of underground food city.
3, tap water pipeline update.
4. Add SBS waterproof layer to the roof.
5. Rectification of the office area.
6. Energy-saving transformation of escalators, from the original full-frequency full-speed operation mode to frequency conversion speed regulation operation mode, reducing energy waste and achieving a certain energy-saving effect;
Daily work part:
1, the maintenance of the square is mainly the leakage of the square and the maintenance of the marble bricks in the square. Due to the large number of people and vehicles in the square and the original design, the damage rate of marble floor tiles in the square is high, so we should strengthen the inspection of the square and then summarize and deal with it in time.
2. Strengthen the safety inspection and maintenance of facilities and equipment to ensure the safe operation of facilities and equipment. Hold a special meeting before each holiday to inspect, maintain and repair the safety of equipment and facilities, make a work plan, complete the time, responsible person and inspection time, clarify the focus of each work, and ensure the safe operation of shopping mall facilities and equipment;
3. Standardize management, improve management system, improve maintenance efficiency and quality, and reduce tenants' complaints.
(1), formulate work plans and work standards;
(2) Emphasize the safety operation and self-safety awareness in maintenance work to prevent industrial accidents;
(3) The personnel on duty in the transformer room are responsible for answering the warranty calls, arranging the daily maintenance of technicians and equipment, and handling all kinds of problems in the daily maintenance;
(4) The foreman shall patrol and inspect all the equipment and facilities in the square under his jurisdiction twice a week, and notify those responsible for rectification within a time limit when problems are found;
5], engineering maintenance department supervisor to check the completion of daily maintenance work every day, once a week to check all the equipment and facilities, found that the problem requires relevant personnel to make rectification within a time limit, pay a return visit to the equipment and facilities in the computer room within a week, and check the implementation of the rectification;
[6], irregular assessment of mechanic's work, in order to improve the efficiency and service quality of mechanics;
4. Strengthen the management of energy saving and consumption reduction.
(1), strictly control the operation of the equipment, set the operation time and parameters of the equipment, and strive to save energy and reduce consumption.
(2) Thoroughly clean the air conditioning terminal system (fan coil unit) of the central air conditioner to improve the heat exchange efficiency.
⑶ According to the service life of the central air-conditioning unit, comprehensively maintain the refrigeration unit, reasonably add refrigerant according to the actual situation, and carefully maintain daily necessities, so as to improve the working efficiency of the refrigeration unit as much as possible and reduce energy consumption.
Intransitive verb financial revenue and expenditure
1, merchant payment settlement
Over the past year, this department has adhered to the principle of timely refund, served the merchants in beauty city and shopping mall, and paid back the money once a week, which was timely and accurate, and improved the integrity of the company from the financial point of view.
2. Rent collection and charges
From XX month/KLOC-0 to 65438+February, the rent of Liren City was 2.87 million yuan, an increase of 6.6% over the previous year's 2.692 million yuan; The income of street vendors and other main stores was 2.83 million yuan, up 25% from 2.267 million yuan in the previous year; Shopping mall rent is 2310.8 million yuan; In addition, the rents of merchants in Shanghai Home Inn, Sanxiang and ITAT Head Office are directly turned over to the head office finance.
Collection of property management fees, electricity fees, air conditioning fees, taxes, etc. * * * is 5,873,500 yuan.
The rent, electricity and air conditioning fee paid to Yulong Company was 9.391000 yuan, an increase of 80% over the previous year's 5.225 million yuan.
3. Rencheng Renting Back.
As of June 5438+00 this year, the owner's leaseback contract of Liren City officially ended, and the finance department paid the rent in time according to the contract every month.
4. Re-sign and review the contract of beauty city and shopping mall with China Merchants Operation Department.
20-year work plan:
Fully combine the advantages of the huge square, do a good job in parking areas and roadshows, and contact wedding dress and auto show manufacturers to provide free publicity venues to attract people, create a good business atmosphere, and bring additional economic benefits to companies and businesses; During the festival, we should communicate with merchants, do outdoor publicity, often check and guide all the work, put forward reasonable suggestions, and give strong support to poor business households. In terms of activities, irregular sales promotion and the introduction of square roadshows attract popularity, create a good business atmosphere, and bring benefits to businesses and companies.
Stabilize merchants, do a good job in business security and business support of merchants, and let X develop continuously and steadily; In addition, we will continue to increase investment promotion efforts, strive to make the vacant area of shopping malls zero, and let the company's income reach a higher level. At the same time, we should plan and hold various large-scale activities to improve the popularity of shopping malls, improve the quality and fullness of goods, and form differentiated and personalized goods. In addition, it is necessary to find and replace the poorly managed businesses in time, so that X can be invincible in similar market competition.
Although this year's work has many merits, we can't be satisfied with it, and the development is endless. The old end point is the new starting point. In fact, we still have a long way to go. There are bound to be thorns and bumps on this road, but the power of unity is a fierce axe. Everyone's motivation to move forward is a sword, and we will be able to cut through the thorns and open up a broad road of our own! The future work is about to begin, and I firmly believe that we will create new glory in the next mile!
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