What is the job of insurance claims? What are the specific responsibilities?

A post in an insurance company that claims insurance, mainly responsible for on-site investigation, verifying accident losses, communicating with customers, and confirming responsibilities. The work of insurance claims is very hard, seemingly simple, but actually very troublesome, because there is a lot of work to be done and a lot of workload, so you should first consider whether you are competent before applying.

I believe many people should have seen the recruitment of insurance claims. At first, many people thought they were qualified for this position. As a result, it was discovered after real contact that the work of this position was very complicated. The workflow of claim settlement is generally to go to the scene to investigate and collect evidence and collect relevant information. After receiving the notice of survey and loss determination, contact the insured to verify the loss of the insured accident. It is also necessary to meet with customers, determine the validity of relevant property rights, dock with police hospitals, and determine responsibilities.

Confirm its coverage and calculate the claim. It is necessary to communicate with customers and reasonably explain the claim conclusion to the other party. If the other party has any objection, it needs to be handled. After that, we should sort out the accident documents, file them and so on. Usually, I need to train the claim settlement policy, and put forward suggestions for revision in time if there are any problems, so it is a more troublesome position, which is not as easy as everyone thinks.

Many people can't stay in this position for long, because this position is very hard, they often work overtime, and their mobile phones are basically on standby 24 hours a day. So most of the people in this position are young people, because older people don't have so much energy to deal with these problems. Especially those over the age of 30 will basically find other ways out. Of course, each insurance company's claims process is different. Some insurance claim adjusters may work relatively hard, while others work relatively easily. Therefore, before you choose this position, you should first consider whether you can complete such a tedious job.