Does the minimum education required to work at Alibaba require a college degree?

In principle, full-time applicants must recruit 985,211 (key) undergraduate and graduate degrees to enter Alibaba; according to recruitment trends, technical talents, such as algorithm engineers-image graphics, algorithm engineers-operations research and optimization, distributed Storage, distributed computing, database, machine learning engineering, operating system kernel, human-computer interaction engineer, etc. can be relaxed to a college degree as appropriate. (Note: It is possible, not necessarily) If, according to the current recruitment trends of Alibaba, R&D positions will probably require a master's or doctorate degree by the time you graduate.

Correction: Since 2018, it has been increased to 985, 211 master degree and above.

As for Alibaba’s customer service, it is not signed with Alibaba Group and its affiliated companies. Instead, he signs a contract with an outsourcing company (low salary), so in terms of employment relationship, he is not affiliated with Alibaba. Similarly, your labor contract is not signed directly with Alibaba, and you cannot enjoy the treatment of Alibaba employees.

Currently, Alibaba’s customer service is outsourced, and those with a technical secondary school degree or above are sufficient