Speeches by outstanding employees at ktv annual meeting

Speeches by outstanding employees at the KTV annual meeting

KTV is a place that provides karaoke audio-visual equipment and sight-singing space. How should outstanding employees speak at the KTV annual meeting? Continued Next, I will share with you the speeches of outstanding employees at the ktv annual meeting. I hope it will be helpful to everyone!

The speech of outstanding employees at the ktv annual meeting 1:

Dear leaders and colleagues :

Hello everyone!

I am xx. Here, we all have the honor to gather together. The title of my speech to you is: Workers are the most glorious? Thank you KTV for giving me this This opportunity is because all the achievements XXKTV has achieved since its establishment are the result of the hard work of every employee of XXKTV. Therefore, I praise labor and workers. Workers are the most glorious.

I remember that when I was in elementary school, my teacher taught me a song called "Workers are the most glorious." I liked the line in it the most: Where is the happy life? It must be created by labor? At that time, I only Labor can simply be understood as "labor" and is limited to a weekly labor class. Many years later, when I grew up and became one of millions of workers, I deeply realized the many flavors of life. Labor is hard, labor is sweat, it is laughter, it is bitterness, it is sweetness, it is giving, and it is happiness. If you work hard, you will gain something. How much hard work you put into life will be rewarded with fruits, and how much joy and happiness you will have. The same is true for enterprises.

Every time XX reaches a higher level, there is a new progress, thus forming today’s style. These are the sweat of XX managers at all levels, grassroots employees, and every employee of KTV. They are very serious about their work to ensure that their work satisfies every customer. It is because of this group of outstanding workers that the hotel can reach what it is now. It is just that all our KTV employees work together, and God will help those who help themselves. Also, we can definitely move forward bravely. Our hands are used for labor. Labor helps us create a happy life. There are many people who rely on their own strength to fight, enterprising, and create in obscurity, although there are no spectacular feats or famous ones. Status, they also enjoy the happiness and joy brought by labor, and even want to be fulfilled, because happiness is not only related to material things! Workers are glorious, workers are happy, as a member of XX, we understand more deeply To one point!

Our life becomes beautiful precisely because of the existence of workers, who selflessly dedicate everything they have! There is no distinction between high and low occupations, but no matter what we do, In our party, I believe that everyone, like me, deeply loves the job we have now, serving others, serving the society, being happy every day, being an ordinary me, a capable me, so that I can adapt to society. Show yourself and truly be charming with your strength, and be happy with me. Thank you all. KTV Annual Meeting Outstanding Employees’ Speech 2:

Dear leaders, respected employees and friends

Good afternoon everyone! There are drums and firecrackers. On the occasion of the Spring Festival, a traditional festival of the Chinese nation, we gather here to bid farewell to the old and welcome the new, celebrate the New Year, discuss development plans, and talk about a better future. Winter has gone and spring has returned, and the New Year is coming. Here, on behalf of all the management staff of Hengda Hotel and myself, I would like to express my heartfelt thanks and gratitude to all the employees who have silently dedicated themselves to their jobs and worked hard for the development of the hotel over the past year. Warm greetings! Thank you for your hard work! At the same time, I would like to express my best wishes to all the hotel staff and their families, and to all the managers and employees who have struggled at Hengda Hotel and are still struggling on the front line! I wish you all a happy new year. May you work smoothly, be healthy, live a happy life, and have everything go as you wish in this year! 2010 is a year when the tourism and hotel industry has undergone severe tests. The spreading international financial crisis that began in 2009 and the expansion of inflation in the second half of 2010 have caused The operation of star-rated hotels has gone through unprecedented severe tests. As a member of the hotel industry, we have also experienced this difficult process. In order to cope with the challenges, we put forward the basic ideas for our work in 2010 at the work meeting at the beginning of the year, and required that in the new year, we should do every job conscientiously and earnestly with fuller enthusiasm. Complete every task in a down-to-earth manner. While constantly improving yourself, you must also clearly understand the situation, clarify goals, integrate the team, work together, and strive to create better performance. Over the past year, under the correct guidance of the company's leaders, the hotel staff have worked together as one, worked hard, and made all operations and management of our store run in an orderly manner, achieving good results and creating an operating income of approximately XXXX million yuan, realizing a profit of about XXX million yuan.

On the occasion of bidding farewell to the old and welcoming the new, it is necessary to review and summarize the work, achievements, experience and shortcomings of the past year, so as to facilitate the use of strengths and avoid weaknesses, forge ahead, and strive to achieve greater success in 2011.

1. Based on Wuxuan, provide good service Based on Wuxuan, as the only four-star tourist hotel in XXX, serving XX is our job, and we have always taken this as the core to carry out various tasks. . Whether we are hosting meetings held in the county or various activities held by XXX, we carry out service work very seriously. In 2010, we carried out various work closely around the core task of "doing a good job in Wuhan propaganda services", conscientiously completed various reception tasks, and provided logistical support for the county committee and county government.

In the past year, we have received several large-scale conference receptions such as the XX County People’s Congress and CPPCC meetings, XXXX receptions and XXXXXX and XXXX meetings, the city’s XXXXXXX meetings and the annual meetings of various enterprises and institutions. We attach great importance to it and convene special meetings according to the reception specifications. In line with the principles of ensuring thoughtful service, ensuring safety and reliability, and ensuring delegate satisfaction, we arrange various agendas in advance and make various reception preparations, thus ensuring the smoothness of all meetings. carried out, and several reception tasks were successfully completed, winning widespread praise from the leaders present. Due to the good implementation of reception work, many large-scale conferences in XXX have come here, bringing considerable economic and social benefits to the hotel. 2. Keep pace with the times and improve development. The hotel has highlighted changes. Keeping pace with the times and improving development, the hotel leadership team takes the lead in setting an example, organizing and guiding managers and employees at all levels, and earnestly learning hotel knowledge, such as inviting experts to the hotel through the Municipal Tourism Bureau. Internal daily training, etc. And combined with the actual situation of hotel operation, management, service, etc., we keep pace with the times, improve quality, and change concepts. Surviving in the wave of market competition has brought about gratifying changes in the entire hotel industry. Mainly reflected in the environmental sanitation of various areas of the hotel and the positive mental state of employees. Our conferences and small meetings have repeatedly emphasized that managers and employees must have a sense of urgency, be motivated, and cultivate "spirit". Hotel management services are not high-tech, and there is no profound knowledge.

The key is people’s subjective initiative, their mental state, their loyalty and professionalism to the hotel, and their understanding and application of the true meaning of management and service.

Each department also organizes various training exchanges for department employees to inspire and guide everyone to broaden their horizons, learn and make progress, and unite and cooperate. Realize your own value and feel the joy of life in the process of completing hotel operation indicators, management goals and reception tasks. In some large-scale reception activities, under the example of the heads of various departments, the department foremen and their employees worked overtime and worked hard without complaint. Although they were tired after working for a long time, they always maintained a cheerful spirit, adding luster to the window image of the hotel. .

3. Pay close attention to operations and promote efficiency. At the beginning of the year, the hotel established the goal of "continuously improving the hotel's economic benefits and striving to complete business indicators." Efficiency is the top priority of our hotel management work. Only when the efficiency increases can we carry out other aspects of work. In 2010, we worked hard to do a good job in all aspects of operations, especially the three revenue growth points of guest rooms, catering and KTV, and made every effort to promote operating performance to reach new highs.

4. Strict management and team building Strict management and team building have always been one of the important tasks of our hotel. In 2010, we will continue to strengthen team building and strive to build a strong team from the following aspects: 1. Pay close attention to system management and enhance the image of the team.

2. Strengthen staff training and improve service quality.

3. Focus on "safe production" and do a good job in security work.

5. Take consumption reduction as the core, and do a good job in maintenance work with consumption reduction as the core.

1. Promote the "Six Constant Management Methods" throughout the hotel in order to improve the work efficiency of hotel employees and reduce internal consumption. The hotel studied and decided to once again put forward the requirements of the "Six Permanent Management Law" to all employees on the basis of the implementation of the original management regulations of the hotel and various departments. That is, always classify, always organize, always clean, always maintain, always standardize, and always educate.

2. Emergency repair and maintenance: 7 comrades in the engineering department are responsible for the repair and maintenance of equipment and facilities in various departments of the hotel. They often work until late at night to repair a part, sometimes all night long. At the same time, they made reasonable arrangements for their work, such as conducting a comprehensive overhaul of the hotel's heating equipment in advance before winter, renovating the hotel's distribution box and replacing electricity meters, etc.

3. Procurement control

The purchasing department strives to save expenses and reduce costs in its work, actively visits the market to consult merchants, strives to compare products, and insists on the same price than quality. , the same quality is better than the price, and the quality of the purchased goods is strictly controlled. Adhering to system principles, all procurement plans with large expenditures must be approved by leaders in advance. Make a good budget for expenses and control the expenditure of purchasing expenses.

4. In 2010, especially since the second half of this year, the prices of various livelihood foods such as edible oil, wine, sugar, rice, noodles, vegetables and fruits have increased in turn.

Under the pressure of inflation, the hotel’s procurement costs of various raw materials and materials continue to increase, and operating costs increase suddenly. To this end, the hotel has set up a price evaluation team to promptly adjust wedding banquet, a la carte menu prices and house prices to ensure gross profit margin and average room price while ensuring guest dining satisfaction.

Sixth, we must adhere to the principle of being capable and do a good job in personnel work.

1. Reasonable staffing: According to the spirit of the hotel’s regular administrative meeting, and with the principle of leanness and efficiency as the employment principle, the Human Resources Department will, on the basis of the staffing establishment of the entire store at the beginning of the year, ask the hotel leaders to come forward and coordinate with relevant departments to request Each department should scientifically determine positions and determine staffing based on positions.

2. Staff recruitment: Control personnel expenses and adjust the personnel structure according to hotel operation needs. Through various channels such as newspaper recruitment and online recruitment, a total of 100 people will be recruited.

7. Existing problems 1. The quality of the products is sometimes not stable enough, the food is served slowly, the development of local specialties is not enough, and the new ones cannot be introduced in a timely manner. 2. The staff turnover is high, the service quality is unstable, hotel awareness is sometimes weak, and guest complaints occur from time to time. There is still a certain gap between the hotel and a four-star hotel. 3. The implementation of rules and regulations is not firm enough, and there are phenomena of arbitrariness and face-saving. Failure to truly reward diligence and punish laziness. The management system still needs to be further improved and refined.

4. High costs

Administrative expenses and non-operating expenses are still high, and there is still room for cost reduction. Cost accounting needs to be further strengthened to save expenditures and increase efficiency. By reviewing and summarizing the hotel's work throughout the year, the entire hotel is encouraged and motivated to enhance confidence, inspire spirits, carry forward achievements, and rectify problems. Management objectives, business indicators and work plans for the new year will also be formulated to guide the comprehensive development and specific implementation of various tasks in the hotel and departments in 2011.

8. Main work in 2011 Task goals in 2011

Plan to achieve operating income of XXXX million yuan, and plan to achieve net profit of XXX million yuan.

Other economic indicators: room occupancy rate is 70% to 80%, average room price is more than XXX yuan/room, catering gross profit margin is controlled at 45%-50%; catering and KTV reservation rates strive to reach 80% above.

2011 is another year for hotel expansion. It is a critical year for facing new challenges and creating new situations. In the new year, we must work hard to improve the hotel's internal skills and strive to become the XXX International Hotel Brand! In the new market situation, with the policy of "product, sales, innovation, cost", we will comprehensively improve product quality, increase sales efforts, strictly control costs, improve economic benefits, innovate systems, innovative products, and innovative marketing methods , firmly grasp innovation, the eternal theme of hotel development, and further achieve a qualitative leap in hotel quality. Improve product quality.

Finally, I wish our hotel can build on the past and create new achievements in the future.

I wish you all good luck in your work, good health, and happy family in the new year! Thank you all! ;