Nanjing water group 24-hour service hotline

The water hotline 96055, the call center of Nanjing Water Group Co., Ltd., is responsible for comprehensively accepting users' demands on water supply and drainage, sewage discharge, leakage repair, complaints, suggestions and reports. It is also a bridge between citizens and the government.

The "water hotline" provides 24-hour all-weather service. Whenever you have questions about water use, just dial "96055" and you will get warm, thoughtful, efficient and personalized service.

Since its establishment and operation 20 years ago, the water hotline has formed a set of scientific and perfect management mode, and won many honors such as "Pioneer of Municipal Workers", "Provincial Youth Civilization" and "National Women's Civilization Post". 20 12 12 the customer service hotline of water group has passed the certification of China contract center (CCCS) standard system.

Unit profile

Nanjing Water Group Co., Ltd. is a large state-owned enterprise established on March 20 13 by integrating all the assets of Nanjing Public Water Co., Ltd. and some assets of Nanjing Drainage Management Office on the basis of the former Nanjing Water Supply Corporation. It mainly undertakes the functions of tap water production, supply, service, urban sewage treatment, water facilities design, construction, supervision and so on.

At present, the group company has six waterworks in the main urban areas of Jiangnan and Jiangbei, with a comprehensive daily water supply capacity of 2.3 million cubic meters of tap water and 280,000 cubic meters of precipitated water. The total length of the water supply network is nearly 6,000 kilometers, serving nearly 4 million people, accounting for about two-thirds of the city's public water supply capacity at or above the county level. The water quality and water pressure are close to 100%, and the turbidity of the factory water is lower than 0. 1 NTU, which is better than the national standard.

Nanjing water group official website-customer service hotline.