What do you need to know and prepare for the customer service interview of Shanghai 4S shop tomorrow? Thank you, and God bless you.

1, investigate carefully. First of all, we should collect the information of our unit from various channels. Or browse their web pages, or read various related reports, so as to understand their corporate culture, business philosophy, financial situation, etc., and know what hot topics the company has recently. Secondly, try to understand the interviewer's surname, position and role in the company. If you can skillfully address the interviewer on the day of the interview and properly reveal your understanding and views on the unit, you will definitely leave a deep impression on the interviewer. Step 2 dress appropriately. It is very important to understand their corporate culture first. Different units have different cultures. If you carefully observe a unit, you will find that the clothes of employees in the unit are always the same, which is like a "field" that restricts the clothes of employees in the unit. I don't know what to wear during the interview, so I go to observe what the employees in the unit wear. It would be better if there were brothers and sisters working there, and they could learn from their predecessors. Anyway, dressing like someone in the company will make your interviewer have a sense of identity with you and make him (her) feel for you from the first sight: "This person looks like someone in our company." In addition, don't carry a backpack to the interview. Consider bringing a briefcase with more resumes, pens and notebooks. In this way, you will be very close and professional. 3. Arrive on time. Leave early on the day of interview. If you go early, you can also browse the notes you made before, take a deep breath and so on. Never be late or rush into the interview room. Otherwise, people will accuse you of poor planning. 4. Use limbs. Shake hands firmly, and don't sweat on your palms; Appreciate each other's office environment; Sit up straight and keep eye contact. When the interviewer speaks, he should nod his head or say "hmm" to show his approval. Always smile; Don't interrupt the interviewer; When answering questions, facial expressions should be vivid and passionate; At the end of the interview, you can ask the interviewer a few questions, such as: can you introduce the daily work? What will your company do after this interview? 5. prepare the answer. The following questions are often encountered in the interview, so you may wish to prepare the answers in advance: How do you introduce yourself? Why are you interested in this position? What are your career goals? What are your strengths and weaknesses? Why do you think you are qualified for this job? What did your former colleagues say about you? Why did you quit your last job?