How to be a good sales manager

How to be a good sales manager, there are the following points for reference:

First of all, be an excellent salesman.

The sales manager must first understand the business, start from the basic salesman and become an excellent salesman.

There is a saying called:

First become a person who can replace anyone, and then become a person who can't be replaced by anyone.

Others said:

People without me and people with me are the same.

Second, become an excellent sales manager.

Becoming an excellent salesman is the first step. If you do the first step, you can enter the second step and become an excellent manager.

1, motivate employees

Excellent managers have unique personality charm and can motivate employees.

Kanaky once introduced such a person, who doesn't have strong business ability and technology, but all the top 500 companies are willing to hire him as a company manager with high salary, just because he can make every employee contribute to the company willingly.

Step 2 solve the problem

Sales managers should not only do their own management and enterprise management well, but also have the ability to help customers solve problems.

There is such a story:

A customer bought a black vest in the mall, and when he came back, he found that the vest faded and dyed his white shirt black. He was very angry and went to the mall to talk to the salesman, but the salesman didn't care much about the customer's feelings, interrupted the customer's spit, and showed the meaning that the vest itself was cheap. Of course the customers are angry.

Soon, the manager came to the customer. He listened carefully to all the customers' complaints and expressed his understanding of their feelings. I also ask customers what they need to do in the mall, and so on.

Finally, the customer went back with satisfaction.

Do you know the final result?

As a result, customers can wear vests for another week when they go back. If they are not satisfied, they can refund or exchange goods at any time.

Therefore, the experience and problem-solving ability that an excellent sales manager needs are very important, but the most important thing is whether he can listen to others, have empathy and think from others' perspective. This is not just a sentence, but also the direction that many people have been working hard all their lives.