Summary of hospital work in the first half of the year and work plan in the second half.

20 17 summary of hospital work in the first half of the year and work plan for the second half of 20 17.

Pay close attention to the quality of medical service, continue to strengthen the management of medical management year and make a summary. The following is the summary of the hospital's work in the first half of 20 17 and the work plan for the second half of 2007. I hope it will help you.

20 17 summary of hospital work in the first half of 2007 and work plan for the second half of 2007. In the first half of this year, our hospital, under the correct leadership of the municipal government and the Health Bureau, made great efforts to deepen hospital reform, strengthen hospital culture construction, highlight the characteristics of Chinese medicine, improve medical quality, deepen quality service, ensure medical safety and change the hospital medical environment with the goal of further improving the overall quality of cadres and workers, improving service quality, and enhancing core competitiveness and development ability. Around the construction of a harmonious hospital, we have paid close attention to the prevention of hand, foot and mouth disease and standardized hospital management, and achieved great results. The review is summarized as follows:

First, pay close attention to the quality of medical services and continue to strengthen medical management.

1. Continue to pay close attention to the quality of medical services and the annual work of medical management. According to the requirements of "Assessment and Acceptance Plan for Annual Activities of Chinese Medicine Management", combined with the actual situation of our hospital, the in-hospital management system was revised, supplemented and improved, and all departments carefully organized study and implemented it in clinical practice, so as to truly implement the annual work of hospital management. The quality control department of our hospital earnestly performs its duties, conducts regular and irregular quality inspections, gives timely feedback and makes rectification, and strives to improve medical quality. The medical quality of our hospital is linked to the economy, professional title evaluation and promotion of departments and individuals.

2. In order to ensure the medical quality, the vice president of division of labor, the chief of medical department and the director of nursing department of our hospital pay special attention to this work. The weekly meeting reports the medical quality, and the director of the clinical department is responsible for the patients in the ward under his jurisdiction for 24 hours. Participate in the consultation and rescue work of emergency and critical patients in undergraduate course room, report to the vice president of business and the medical section chief in time, and organize consultation and rescue outside the hospital when necessary. It is our unremitting work to improve the theoretical and technical level of medical staff and cultivate technical talents. Organize business lectures and business training exams in the hospital regularly, and send medical staff to participate in various academic conferences and training courses. In this way, the medical staff in our hospital have improved their professional theory and professional level, which provides a reliable guarantee for improving the quality of medical services.

3, medical staff strictly, to ensure the quality of medical care. Medical safety education is an important part of the regular meeting of middle-level cadres in our hospital. Informed criticism for departments and individuals who have potential safety hazards or violate the medical safety system, and adhere to the system of registration, investigation and handling of all kinds of complaints and medical disputes. Once it appears, the functional departments will seriously investigate and deal with it to ensure that there will be no medical disputes and accidents in our hospital in the first half of the year.

4, for all kinds of personnel to enter the hospital management requirements, first of all, according to the long-term needs of hospital development, and according to the requirements of higher authorities, determine the recruitment conditions, the principle is professional education counterparts, open competition. It is preferred to have a practicing license. Our hospital submitted a demand plan for college graduates to the higher authorities to enrich the hospital medical team.

5. Strengthen the management of hospital infection control, and monitor the environmental hygiene of hospital infection cases in disposal room, operating room, delivery room and supply room every month. The infection rate and omission rate are lower than the standard requirements.

6. According to the requirements of the higher authorities, an infectious disease epidemic reporting team was set up to report and manage the epidemic situation of infectious diseases, and to manage and report the information of women and children.

7, conscientiously implement the four supervision systems, and constantly improve the level of cadres.

In accordance with the requirements of "leading cadres are familiar, cadres are proficient and cadres and the masses understand", all cadres are organized to carry out special study, so as to ensure that cadres are guided by the "four supervision systems" and constantly strengthen and improve the selection and appointment of cadres. At the same time, the "four supervision systems" are listed as important learning contents for leading cadres. Constantly improve the credibility of selecting and employing people.

By paying close attention to medical quality and management, all medical indicators in our hospital reached the annual evaluation standard of medical management in the first half of this year, and the coincidence rate of admission and discharge diagnosis reached over 85%.

Second, strengthen the construction of work style and improve ideological and moral quality.

1. In order to strengthen the construction of professional ethics, our hospital signed the "Responsibility Letter for Management by Objectives of Professional Ethics Construction" with the Health Bureau, and paid special attention to the specific work in combination with the actual situation. Conscientiously implement the party's line, principles and policies, adhere to the patient-centered, strengthen service awareness, do a good job in communication between doctors and patients, strictly implement the "notification" system, and put the interests of patients and social benefits first; Conscientiously abide by the Medical Ethics Standards and Implementation Measures for Medical Staff, the Law on Medical Practitioners, the Regulations on Nurses and the Eight Prohibitions, organize the study of "Eight Honors and Eight Disgraces", firmly establish the socialist concept of honor and disgrace, advocate clean medical practice, and put an end to unhealthy practices such as accepting red envelopes, kickbacks for medical devices and drugs, "billing commissions" and arbitrary charges in medical services. Conscientiously implement the "Guangxi Medical Institutions 15 Convenience Measures". Strictly implement the national drug price policy and the medical service charge standard of the district price bureau, pay close attention to the quality of medical service, and strive to reduce medical charges and medical service complaints. A total of 6,337,975 complaint telephone numbers and more than a dozen report boxes have been set up, and publicity columns have been set up in obvious public places in hospitals to announce the charging standards for drugs, sanitary materials and medical services and doctors' profiles, so as to facilitate patients or their families to choose doctors, inquire about hospitalization expenses at any time, and review the charging situation, so as to make the charging reasonable, accurate and timely. It is strictly prohibited to conduct random inspections, drug abuse, arbitrary charges, independent projects, and decomposition of charges. Adhere to the medical ethics evaluation system, and evaluate all medical staff once every six months, and the evaluation results are stored in personal medical ethics files. More than 50 patient questionnaires are distributed to patients irregularly every month to find out the patients' satisfaction with the hospital, and the patients' satisfaction is above 90% every month.

2. Actively do a good job in the work of the new rural cooperative medical system, strictly abide by the terms of the service contract of the designated medical institutions of the new rural cooperative medical system and the list of essential drugs, act in accordance with the detailed rules for the implementation of the new rural cooperative medical system, adhere to the principle of "treating diseases due to illness, reasonable examination and rational use of drugs", and may not misuse or abuse drugs, prescribe drugs, drive a ride, or issue false disease diagnosis books.

Third, strengthen medical equipment and financial management.

1. According to the regulations of higher authorities, the procurement procedures of drugs and equipment have been standardized. Set up a Pharmaceutical Affairs Committee, strictly implement the bidding system for drug procurement, and participate in centralized bidding and online bidding for drugs organized by Yulin City as required. The drug procurement plan is first reviewed and approved by the hospital pharmacy Committee, and then purchased from the drug supply enterprises participating in the bidding. Ensure that the dean does not lead the Pharmaceutical Administration Committee, but only inspects and supervises the Pharmaceutical Administration Committee and the procurement of drugs and devices. The purchase price of drugs and equipment is slightly lower than the bidding price. For the procurement of medical devices, according to the needs of business development, the relevant departments shall first submit a written application, which shall be fully demonstrated by the hospital office meeting and submitted to the bidding office of the municipal government for bidding and procurement. Effectively carry out the anti-"number one" project and the "sunshine project" for building a clean and honest party style.

2. Strengthen financial management, and large financial expenditures can only be implemented after collective discussion by the leaders of the hospital, until they are submitted to the workers' congress for discussion and adoption. Financial revenue and expenditure activities are all brought into the unified management of the financial department, and the financial disclosure system is strictly implemented. There are no off-balance-sheet accounts and "small treasuries".

Summary of hospital work in the first half of 20 17 and work plan for the second half of 20xx Under the care, support and correct leadership of the county party committee and county health bureau, our hospital actively performs the social functions of public hospitals around the health system work center, adheres to the important decision of "sinking resources and talents, improving service quality and efficiency" put forward by the provincial party committee, and actively carries out the party's mass line education practice activities. According to the five-year plan formulated by the hospital, we will aim to build a "Dimethyl" hospital. The work summary and working ideas for 20xx are reported as follows:

First, strengthen organizational leadership and strictly implement the target management responsibility system.

(1) Pay attention to team unity and strengthen communication and coordination among team members. The middle level of this function focuses on strengthening efficiency to improve execution.

(2) In order to further strengthen the construction of hospital cadres and promote the scientific development of our hospital, in March this year, the hospital made reasonable adjustments to some middle-level cadres. The distribution scheme of performance reform has been further improved, which has improved the average performance level of employees in the hospital, and the bonus distribution has been tilted to the clinical frontline medical staff as much as possible, stabilizing the medical staff and improving their work enthusiasm.

(3) In order to make the assessment of hospital and department management by objectives more scientific, the hospital revised the responsibility books of various departments to ensure that the organization and leadership, work implementation, supervision and inspection and accountability in hospital management are in place.

Second, experts from general hospitals are stationed to provide quality medical care.

(1) The situation of experts stationed in general hospitals

Over the past year, three managers and technicians have been stationed in our hospital for a long time, namely the president, vice president and chief financial officer. Eight technicians have been stationed for a long time, including surgery 1, neurosurgery 1, neurology, respiratory medicine 1, obstetrics and gynecology 1, anesthesiology 1, radiology 1. There are 66 short-term medical staff who come to our hospital for consultation in turn every week. The specialties involved are neurology, neurosurgery, general surgery, urology, cardiology, respiratory medicine, gastroenterology, endocrinology, orthopedics, obstetrics and gynecology, dermatology, traditional Chinese medicine, clinical psychology and otolaryngology.

(b) People enjoy quality resources.

The local people very much welcome the arrival of superior experts, and they can enjoy high-quality medical resources at their doorstep. Patients are not only local, but also many people from around come to our hospital for treatment.

Third, the business ability has improved and the medical safety situation has improved.

(A) major changes in business indicators

1.xx outpatient visits. 20xx 1- 10, the number of emergency visits reached xx, up xx year-on-year, with a growth rate of%.

2. Bed utilization rate. 20xx 1- 10 discharged xx people, xx times more than the same period last year, with an increase of xx%. 20xx 1- 10 actually occupies xx beds, an increase of xx beds compared with the same period last year, with an increase of xx %；; The utilization rate of beds was xx%, which was xx% higher than the same period last year.

3. surgery. 20xx 1- 10 month, the number of operations was xx, which was higher than the previous period, especially the major operations.

4.4 Wait for a batch of new equipment. CT, DR, lung function, blood gas analyzer, ventilator, anesthesia machine, laparoscope and extracorporeal lithotriptor have been put into use, which has obviously improved the level and quality of diagnostic technology. At the beginning of 20xx, the newly purchased Olympus V-260 gastrointestinal endoscope was put into use, and new technologies and projects such as endoscopic high-frequency electrocoagulation of gastrointestinal polyps, submucosal injection of gastrointestinal flat lesions, and endoscopic titanium clip treatment of huge trauma or bleeding of gastrointestinal mucosa were carried out.

5. Establish a physical examination center. After the renovation of the fourth floor of the emergency department, a physical examination center was set up to strengthen the quality of physical examination. A physical examination was conducted on 2,545 retired employees of enterprises and local township cadres, which was well received.

6. Business income growth and structural optimization. With the obvious increase of outpatients and discharged patients, the income of medical service has been obviously improved, which partially eased the contradiction between the investment needed for hospital sustainable development and the needs of employee performance growth and the lack of medical service income. The medical business income during this year 1- 10 was 1 10,000 yuan, up% year-on-year; Drugs accounted for%, down% from the same period last year. At present, the proportion of materials and non-essential drugs is being adjusted to further optimize the structure of our hospital.

7. The cost is effectively controlled. Explore the implementation of refined management, the implementation of departmental full cost accounting, the three public funds decreased by%.

(2) Medical safety has improved.

Medical safety and quality are the lifeline of hospitals. After the hospital was entrusted, medical safety analysis seminars were held at the hospital level and the department level respectively to deeply analyze, discuss and summarize the experience and lessons of medical disputes, strengthen the employees' awareness of safe medical care, service and business learning, and improve the medical safety situation; Due to the medical disputes occurred in * * * years before trusteeship, the settlement amount was RMB, and the medical disputes occurred in * * * 1 year after trusteeship, with the settlement amount of RMB, and the incidence of medical disputes decreased by%. The high incidence of medical disputes has been curbed, the medical safety situation has been initially reversed, the confidence of employees has been enhanced, and the reputation among local people has gradually improved.

Fourth, standardize management and strengthen discipline construction.

inner management

1. Strengthen the construction of hospital team and middle management team. Pay attention to team unity, strengthen communication and coordination among team members, and do not divide the work. Over the past year, the team of our hospital has United and cooperated to form a joint force with the same goal, and made every effort to do all the work in the hospital. The middle level of the function mainly focuses on strengthening efficiency, mainly improving execution, clinical departments, strengthening subject leaders, introducing new technologies and projects, expanding business scope and improving business ability. In order to further strengthen the construction of hospital cadres and promote the scientific and standardized management of our hospital, in March this year, the hospital rationally adjusted some middle-level cadres' posts and assigned personnel to appropriate posts according to their ranks.

2. Reform the performance plan. The reform of performance distribution scheme has improved the average performance level of hospital staff and intensified the distribution reform. The performance level is obviously inclined to the clinical frontline medical staff, which reverses the drawback that the administrative logistics reward performance is higher than the clinical performance, improves the work enthusiasm of the frontline medical staff, and initially stabilizes the medical staff.

3. Pay special attention to the training and cultivation of the hospital management team and staff. Focus on cultivating middle-level and team leaders. For example, the Dean gave guidance at many meetings of team and middle-level cadres, and invited Professor Tan Jiaju from Peking University Institute of Medical Humanities to give a lecture on "Management of Department Directors". In addition to training hospital employees and middle managers, hospital employees were also trained in doctor-patient communication, service awareness and anxiety awareness. For example, Professor Wang Yue, director of Peking University Institute of Medical Humanities and Research Center of Medical Ethics and Law, was invited to give a lecture on solving medical disputes and the relationship between doctors and patients from the perspective of medical humanities. Dean made a report on challenges and opportunities at the hospital staff meeting, analyzed the problems, difficulties and opportunities existing in our hospital, and put forward the dream of hospital development, which aroused the resonance of hospital staff. The comprehensive quality of cadres and workers in our hospital has been obviously improved, and the cohesion of the whole hospital has been enhanced.

4. Attach great importance to the quality of medical care. The medical department will carefully check the medical records of inpatients and outpatients every week, notify all departments in time when problems are found, summarize and classify them every month, form rectification documents, and issue them to all relevant departments for rectification within a time limit. Organize an in-depth analysis meeting on medical safety and medical quality every quarter, sum up experience and lessons, conduct a comprehensive inspection and analysis on the quality of medical records this quarter, and severely punish medical records that do not meet the requirements. The nursing department strengthens nursing safety management, strengthens nursing safety education, takes safety nursing as one of the routine topics of nurses' regular meeting, reminds unsafe factors in work in time, puts forward rectification measures, and has supervision and inspection records.

5. Pay attention to increasing income and reducing expenditure, explore refined management, save costs and increase benefits. In addition to developing new projects, new technologies and imported equipment, a new physical examination center will be set up to give full play to the equipment benefits through multiple measures such as training in the application of new technologies and adjusting the proportion of drug structure; Through online procurement, in-hospital bidding and other forms to save general procurement costs, and further standardize the use and management of disposable consumables. All departments in the hospital have carried out preliminary full-cost accounting to explore refined management and save costs.

(B) to strengthen discipline construction and personnel training

1. Strengthen the construction of key disciplines. Vigorously strengthen discipline construction, focusing on cultivating five fine specialties: general surgery, gastroenterology, orthopedics, obstetrics and gynecology, and oncology. In the first half of this year, county-level projects, municipal science and technology bureau projects, municipal health bureau projects, county-level projects that have been approved at present, municipal science and technology bureau projects and municipal health bureau projects were declared.

2. Strengthen talent recruitment and build discipline teams. In addition to the routine recruitment of urgently needed medical skills and nursing staff, there has also been a breakthrough in clinicians this year, which is also the most difficult to recruit. For example, * * * not only recruited locally, but also signed an employment contract for clinical medicine undergraduates, which provided an important talent reserve for the development of our hospital and the construction of discipline teams.

3. Establish a training fund for key talents and a tutorial system. Determine the names of key training discipline leaders in internal medicine, surgery, orthopedics, obstetrics and gynecology, critical care medicine, oncology and other specialties, establish a backbone talent training fund for them, and conduct one-on-one teaching and training according to experts from Hangzhou First People's Hospital.

4. Give full play to the role of experts. Give full play to the role of Hangzhou experts in our hospital. Besides arranging expert outpatient service, we also arrange standardized three-level rounds for teaching, case discussion, business lectures and operation teaching. Participate in formulating departmental development plans, especially discipline construction plans and personnel training.

5. Do a good job in the study and training of basic theory and business knowledge. According to the weak foundation of our hospital, the content of our business lecture is specially formulated. The course content is carefully selected on the basis, and experts form a teaching team to explain the clinical judgment of routine examination, CT, MRI, lung function, BNP and routine examination in advance, so as to fully understand the significance of examination. The content of the lecture will be systematized and gradually deepened.

Five, strengthen the construction of medical associations and infrastructure construction.

(A) with the help of medical associations to build Dongfeng, joint hospitals, and form a joint force.

(2) Improve the medical environment, transform unreasonable regional infrastructure, and improve the medical environment for patients. Relocate the fever clinic on the first floor of the ward, transform the first floor of the ward into an inpatient ward, and plan to set up a tumor ward. Complete the renovation project of disinfection supply room, gastrointestinal endoscopy room, laboratory, physical examination center and medical light. New bronchoscopy room, complete the reconstruction of emergency building and the relocation of obstetrics and gynecology clinic. The renovation of the inpatient building and outpatient building is under approval.

(3) After the hospital was entrusted, Siemens CT was started under the guidance of experts. CT scanning speed is fast and image quality is high, so it can be used for whole body scanning. With the support of general hospitals and the guidance of experts, lung function examination and fiberoptic bronchoscopy were added, and imported DR, 24-hour ambulatory blood pressure, blood gas analyzer, ventilator, ultrasonic lithotriptor and laparoscopic system were newly purchased. The advanced Olympus (V260) gastrointestinal endoscopy system was introduced, which provided a strong guarantee for the diagnosis of gastrointestinal diseases and the construction of key disciplines of gastric diseases.

Sixth, pay attention to the construction of hospital culture

(1) Emphasize and practice paying equal attention to technology and service in order to reshape the image and reputation of the hospital and gradually build the brand of the hospital. Improve service attitude, unify hospital clothing, unify badges, hospital emblems, hospital training and other signs, and cultivate professionalism and team spirit in the form of scientific research projects, academic salons and exhibitions.

(2) Publicize our experts and development strategies through the Internet, television and various platforms. Our hospital will take the construction of a second-class first-class hospital as the goal, improve technology and service as the purpose, be led by hospital leaders, pay close attention to implementation, form a general atmosphere and gradually form a hospital culture.

(3) Continue to play the role of hospital information propaganda team, and improve the hospital cultural atmosphere by launching "tangible" hospital cultural products such as hospital newspaper and department wall newspaper.

(4) In August this year, the hospital WeChat platform was newly opened, and more than 20 dynamic messages have been sent. In addition to dynamic news, WeChat platform also provides hospital profile, expert clinic, pregnant women's school, hospitalization process and other information. , so that employees can always care about the development of the hospital, let the people know the expert information, and facilitate medical treatment.