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A summary of the annual work of private hospitals (choose 6 articles)
Chapter 1: Summary of the annual work: A private hospital actively participated in various job trainings of the health department, vigorously developed the specialty of traditional Chinese medicine, and made contributions to the regional health cause. The specific work is summarized as follows.
First, strengthen ideological education and improve service quality.
Seriously study the relevant contents of the Law on Medical Practitioners, attach great importance to medical disputes arising from individual medical treatment in medical activities, and practice medicine within the scope stipulated in the Law on Medical Practitioners, and do not exceed the scope. Carry out all work in full accordance with the spirit of the Municipal Health Bureau. Treat patients as relatives at work, be anxious for patients, think for patients and serve patients wholeheartedly. Xx patients were treated in 20xx years, and no medical disputes occurred, which was well received by patients, making the number of patients' visits increase continuously.
Second, strengthen theoretical study and give full play to the role of service.
At work, I keep learning the theory of traditional Chinese medicine and combine it with practice. In recent xx years' medical work, Chinese medicine has emphasized the realization of self-coordination and balance of internal functions of the body, enhancing immunity and weakening and eliminating the unfavorable factors of diseases. Activate favorable internal factors, mediate the state of balance, eliminate diseases and maintain health. I can make good use of Chinese medicine to serve the majority of patients, fully tap and give play to the characteristics and advantages of Chinese medicine "simple, convenient, efficient and inexpensive", and strive to provide quality medical services for the masses. In the treatment of chronic diseases, the characteristics of traditional Chinese medicine have been fully exerted and hundreds of patients have been cured. At work, I also feel the profoundness of Chinese medicine, and deeply understand that to better serve patients, we must constantly strengthen the study of medical theory.
Three, strengthen the continuing education work, practice medicine in strict accordance with the law.
I hold a certificate, practice medicine according to the scope of practice, manage the scope of practice of practicing doctors in accordance with the relevant provisions and requirements of continuing education, and regularly participate in various training work held in Hulunbeier City and Manzhouli City. From xxx to XXX, I studied the prevention and control measures of infectious diseases such as tuberculosis, hepatitis B, SARS, hand, foot and mouth disease, AIDS, plague and reports on the quality of medical management in conference rooms such as municipal hospitals and epidemic prevention stations. The training has achieved good results and improved the level of diagnosis and treatment.
From X month to X month in X year, a medical inspection team composed of X people from the District Health Bureau and the District Epidemic Prevention Station conducted a comprehensive inspection of individual medical clinics in the whole region. The main problems found in the inspection are as follows: first, the medical prescriptions of individual medical clinics are incomplete. The second is to check the quality of medicines in Chinese medicine clinics. Third, the quality of Chinese herbal pieces is not strict. Through the inspection, the management of Chinese herbal pieces and the insufficiency of prescriptions have been effectively promoted, and the management and drug quality of individual medical clinics in the region have been improved. The problems found in this clinic will be rectified immediately to eliminate all hidden dangers.
There are still some shortcomings in this clinic, such as unreasonable housing layout and insufficient publicity of Chinese medicine and Chinese medicine knowledge. In the future, we will vigorously promote the healthy development of Chinese medicine, provide patients with high-quality and low-cost medical services, and strive for qualified and excellent individual clinics.
Chapter II: Summary of the Annual Work of Private Hospitals The Health Bureau has further strengthened the supervision of private medical institutions, strengthened the legal practice of private hospitals, improved the quality of medical services, enhanced the sense of responsibility, service, quality and competition of private hospitals, and promoted the management level of private hospitals to a new level.
(1) The organizational structure and system construction of private hospitals are perfect. Make an annual work plan for 20xx, make overall arrangements for 20xx work, and establish a long-term development mechanism.
(two) to guide the county's private hospitals to adhere to the direction of serving people's health and improve the quality of medical services. Carry out diagnosis and treatment activities in accordance with the approved practice subjects, abide by the rules and regulations such as technical specifications for diagnosis and treatment, standardize medical service behavior, strengthen medical ethics education, and establish the concept of honest service according to law.
(3) Standardize the practice of private hospitals according to law. It is strictly forbidden for private medical institutions to employ (make) non-health technicians. All private hospitals should carry out medical activities in strict accordance with their practice places and medical subjects, and it is forbidden to publish illegal and false medical advertisements.
(four) the Health Bureau held a quarterly meeting of the county's private hospitals to inform the private hospitals of the phased inspection. In view of the problems found in management inspection, the hospital has formulated feasible rectification measures to ensure that the rectification is in place and establish a reasonable self-discipline mechanism.
(5) Adequate policies and strong support ensure that private hospitals enjoy the same treatment as public hospitals in terms of scientific research project establishment, professional title evaluation, continuing education, designated medical insurance and two-way referral, and treat them equally in terms of service access, supervision and management, thus ensuring the healthy development of private hospitals.
(6) The establishment of Ping An Hospital is carried out in private hospitals. Some private hospitals passed the acceptance of the Municipal Health Bureau, with a compliance rate of 50%. The shortcomings in the work of private hospitals in the first half of the year: only paying attention to hardware construction, ignoring software management, and generally having problems such as incomplete data; In particular, information on safety production, moral construction and cultural construction is incomplete or absent; In the disease control work, the outpatient log registration is not standardized, and the infectious disease reporting system has not been implemented; The learning atmosphere of medical staff is still not strong enough. Strive for rectification in future work.
Chapter III: Over the past year or so, the Annual Work Summary of private hospitals has made a new breakthrough in clinical work, and its business income has reached the level since its establishment. Social health care has also been further improved, greatly improving the two systematic management rates, reducing maternal and neonatal mortality, and making the work of health care centers have a new Pentium.
Time flies, the years of 20xx are coming to an end in a blink of an eye. Looking back on my study, work and life in the past year, I have made some achievements in my growth, but there are also many shortcomings. As doctors, our duty is to "try our best to eliminate people's diseases, help improve health, safeguard the sanctity and honor of medical skills and save lives". As an obstetrician, I must pursue this sacred mission.
First, study hard and constantly improve your professional quality.
At work, I take "practice" as the standard to test my theory. In my work, bit by bit, I am more and more deeply aware of the necessity of updating my knowledge in today's cruel social competition. Reality drives me. Only by seizing all available time and studying hard can I adapt to the increasingly fierce competition and be competent for my work. Otherwise, I will eventually be eliminated by reality. According to the actual situation in the work, based on objective facts, try to use theory to guide practice and solve problems encountered in the work. I hope that when I review my work in the future, I will not regret my mediocrity and will not be ashamed of wasting time.
Second, do your duty and work hard.
Into the sacred hospital, I secretly vowed: "I volunteer to devote myself to medicine, abide by medical ethics, study hard, be tireless, strive for perfection and develop in an all-round way." To contribute to the development of medical and health undertakings in the motherland and the physical and mental health of mankind. "Today, I continue to work hard. The medical work in obstetrics and gynecology has made me deeply understand the responsibility and due responsibility as an obstetrician. In accordance with the division of labor, straighten the position, strictly abide by the duties, and actively complete their own work. Unite with comrades, treat people sincerely, be down-to-earth, be loyal to their duties, work hard, work step by step, serve the people better, and perform the duties of an obstetrician and gynecologist.
Third, patients first, enthusiastic service
In the diagnosis and treatment of patients in the hospital, I always care about every patient. Do a careful examination, serious treatment, and reasonable fees. In the diagnosis and treatment of the new rural cooperative medical system, the hospitalization work is carried out in strict accordance with the rules of the new rural cooperative medical system. Warmly receive every patient, patiently explain to those who have always seen a doctor, carefully check and serve warmly, and try to make patients feel pain and return with satisfaction.
In the future, I will be more strict with myself, adhere to work-oriented, conscientious and hard-working, and establish my own good medical ethics and public image. Adhere to the dedication of work to the society and love to patients, so that patients can recover as soon as possible and their families can feel at ease as soon as possible.
Chapter IV: Under the leadership and care of the relevant departments of the municipal governments at all levels and the headquarters of the group, the annual work sums up a private hospital, and makes great efforts to make it strong, with the concerted efforts of Qi Xin. With their wisdom, labor and loyalty, and the spirit of being masters, they actively participated in the construction and development of hospitals and achieved good social and economic benefits. * * The annual work is summarized as follows:
First, establish rules and regulations, improve norms, and build hospitals with high starting point and high standards.
After opening, the hospital quickly established various standard systems. We drew lessons from the successful experience of brother hospitals in the group, absorbed the essence of various systems of public hospitals, and quickly formulated the basic rules and regulations of hospitals. Medical care is the core of hospital work, and the quality management of medical care is the top priority of hospital management. Therefore, the medical department has formulated the outpatient work system, prescription system, medical record writing system, first aid team work system, ward management system, check system and medical care safety management system after opening. Formulated medical technology and nursing operation norms. Various medical and nursing operation procedures have been formulated. In the case of uneven quality of outpatient medical guidance and other majors, the adjustment, standardization and training of various processes to meet the requirements of patients have laid the foundation for the smooth development and operation of the hospital.
Second, recruit talents, strengthen training, and occupy the medical market with technological advantages.
Talents are the most precious wealth of hospitals and the most competitive factor in the medical market competition. After the opening of the hospital, in line with the purpose of recruiting talents, strengthening training and occupying the medical market with technological advantages, a group of excellent medical experts, medical technology and nursing professionals were hired in various ways. First registered in the health department of Zhangjiagang, and the experts hired are Zhao, deputy chief physician of internal medicine who graduated from medical university. Engaged in clinical cardiology research in a third-class first-class hospital for more than 40 years. He has deep clinical research and experience in clinical diagnosis and treatment of cardiovascular and cerebrovascular diseases, and is good at neurology, liver disease and digestive system diseases. He is the leader of the medical field.
Wu Tong, deputy chief physician of surgery, graduated from Medical University and has been engaged in surgical research for more than 40 years in a 3A hospital in XX province. He has in-depth research and rich clinical experience in gastrointestinal, thyroid and breast diseases. He presided over the development of many new clinical techniques. A number of scientific research projects have been carried out in combination with clinical practice.
Attending surgeon Yue graduated from Medical University and has been engaged in surgical clinical research for more than 20 years. He has rich field experience in andrology and urology diseases, and is proficient in the diagnosis and treatment of common and frequently-occurring diseases in this major, especially in the treatment of intractable diseases such as prostate, reproductive infection and anorectal diseases, and has unique features in perianal abscess, anal fissure and anal sinusitis, and at the same time can understand the latest diagnosis and treatment trends, and
Wan, an attending gynecologist, graduated from medical college and worked in obstetrics and gynecology for more than 30 years in a 3A hospital in XX province. He has held lectures on gynecological intractable diseases all over the country for many times, and is proficient in various operations and treatments of gynecological intractable diseases, and has rich clinical experience in emergency and severe rescue of obstetrics and gynecology.
Chen, deputy chief physician, graduated from Medical University, and has worked in a tertiary first-class hospital in XX province for more than 40 years. Master color Doppler ultrasound and black-and-white B-ultrasound in the diagnosis of cardiovascular, abdominal organs, thyroid and breast diseases, and have rich field experience.
Before opening, the hospital used the form of on-site job fair to screen the nurses who applied for it. After being registered by the health department, the hospital provides pre-job professional training, specialist training and operation training for new nurses. The contents include concept change, employee handbook (various rules and regulations), medical quality, medical safety prevention, "three basics training" for nursing specialty, hospital infection, first aid training for critically ill patients in hospital, medical device management, etc. In the case of uneven quality of outpatient medical guidance and other majors, we have adjusted, standardized and trained various processes to meet the needs of our hospital as a general hospital. Through training, we have strengthened our recognition of the hospital, strengthened our management concepts and services, and improved our team consciousness, enabling us to open a new world with a brand-new concept.
Third, grasp the market, adjust the positioning, and calmly find the market coordinates of hospitals.
As a specialized hospital in Jinfeng Town, Zhangjiagang, in order to win the market with its own resources in the future development, it is necessary to have a detailed market analysis and determine its own market positioning to expand the market. As our hospital is the only private hospital in Jinfeng Town, the positioning of the group company for our hospital is "high-quality, high-tech and high-standardized services integrating medical treatment, prevention, health care and rehabilitation".
The objective situation of high welfare and high coverage of medical insurance in Jinfeng Town of Zhangjiagang affected us to go to the designated medical insurance service hospital as soon as possible. After many audits by government departments, we have successfully obtained the designated medical insurance service, which will be the focus of our hospital in the future.
Four, pay close attention to quality, improve service, and constantly improve the level of hospital management.
Quality is the core and life of the hospital, and it is also the basis of hospital benefits and the guarantee of long-term development. Based on this concept, the hospital pays attention to all aspects, pays close attention to quality, and puts "safety first, quality first" in the first place.
Service is the most competitive means of private hospitals compared with public hospitals, and it is also an important symbol to measure the quality of hospitals. Since its opening, all departments and posts in the hospital have formulated service standards and requirements to achieve standardized services. On the basis of standardized service, the activity of "patient-centered and advocating quality service" was promoted and achieved good results. With the increase of outpatient visits, the good evaluation of the society and the improvement of expectations for the medical level of our hospital, our hospital will effectively promote the consolidation and improvement of the status of medical care, nursing and service.
5. Internal coordination and external communication to create a harmonious development environment for the hospital.
The survival and development of hospitals must have a good environment. This aspect is mainly to strengthen internal coordination, pay attention to external communication, and solve all internal problems with humanized management. On the one hand, strictly implement system management, standardize the words and deeds of the whole team, and improve everyone's quality; On the other hand, use true feelings and enthusiasm to influence employees and unite them. Pay attention to regular adjustment of recipes, improve staff meals, make everyone feel at home in the hospital, and do their jobs with peace of mind.
The above is what our hospital has done for more than a year. With the deepening of medical practice and understanding of the medical market, we have realized that the existing medical foundation and service quality are far from meeting the needs of patients. Go all out to increase hospital construction, respect medical science, abide by laws and regulations, improve medical technology and service level, and build a hospital with reliable medical technology for villagers in Zhangjiagang.
Chapter 5: Annual Work Summary The year-end summary of private hospitals, as the name implies, is to summarize the gains and losses of the work in the past year, so as to carry forward the achievements, correct the mistakes, make persistent efforts and move on. Write year-end summary According to the original intention of year-end summary, present achievements realistically, avoid mistakes, find out the law of work by summing up gains and losses, and promote the work to be carried out better. Writing a year-end summary for this purpose will not exaggerate achievements, downplay mistakes and talk about plans. Especially for mistakes, only by putting them on the table, finding out the main hazards and writing them in the summary will we learn the lesson of paying "tuition fees" and avoid repeating the same mistakes and causing public outrage. In fact, this is the "finishing touch" at the end of the year.
First of all, talk about some matters needing attention in the year-end summary.
To make a good year-end summary, I think we must do "five taboos and five cash"
1, avoid everything and embody the principle of highlighting key points.
There are many big and small things in all aspects of work throughout the year. It is not necessary to summarize all the work in detail. Sesame and watermelon should be caught together. The focus should be on the completion of the task indicators undertaken by the unit and the department, the construction of the team, and the measures taken to overcome difficulties in completing the indicators. Speaking with facts and figures is well founded.
2, avoid water injection, reflect the principle of seeking truth from facts.
Summarizing results must be a summary, classification and systematization of factual results. We can neither artificially exaggerate our achievements nor enjoy others' achievements. It is necessary to summarize the work plan at the beginning of the year with tone sandhi as the result, and not to write flowers, make things out of nothing, and build cars behind closed doors.
3. Avoid simple listing and embody the principle of seeking truth from facts.
Work summary is not only a summary of the workload, but also a rational understanding of the work done. Through the summary of the work throughout the year, we should draw general rules, form useful experience and reach a consensus, so as to guide future work and provide reference for others. A summary without experience is incomplete, incomplete and meaningless.
4. Avoid avoiding problems and embody the principle of splitting into two.
The purpose of summary is to apply, develop and improve. "You can't run without talking about grades, and you can't run without talking about problems." While summing up the achievements, we should also objectively find out the shortcomings and problems in our work and face up to them, so as to warn us in our future work, avoid detours, avoid repeating the same mistakes in our future work, and avoid "singing carols all the way and blooming everywhere"
5. Avoid single behavior and embody the principle of full participation.
Only by summing up can there be improvement and progress. Work summary can't be done by one department in the office, nor by one secretary, but by all systems, departments and posts, including leading cadres themselves. Only by summing up, can we gain experience, improve and promote the coordinated and healthy development of the whole work.
Chapter VI: Summary of the annual work. Under the correct leadership of the group company and the party and government of the hospital, a private hospital has successfully completed the work of medical ethics throughout the year. At the beginning of the year, according to the guiding spirit of the group company 20xx, our hospital firmly established the concept of "saving the wounded and saving the dying, caring and contributing" and strengthened the construction of medical ethics in the medical and health system. Effectively solve the problem of "difficult and expensive medical treatment" strongly reflected by the people. The work of medical ethics has made gratifying achievements. Now we will introduce the medical ethics in our hospital as follows.
First, continue to pay close attention to medical ethics education.
Thought is the guide of action, and what kind of thought has what kind of action. The party and government of our hospital attach great importance to ideological education, and actively publicize policies, regulations and typical cases of medical ethics with hospital newspapers, party-run newsletters and medical ethics briefings as ideological weapons. At the same time, documents were issued, a general meeting of the whole hospital was held to organize employees to study and carry out special rectification activities to control commercial bribery. Enable the broad masses of workers to establish a correct outlook on life, values and honor and disgrace. According to general manager Lu's instructions, the organization director and professional backbone experienced the hardships of miners' work and inspired the enthusiasm of medical staff to serve miners. At the same time, the Code of Conduct for Hospital Employees was issued to regulate employees' behavior from the aspects of behavior documents and manners. Secondly, the hospital culture has been built vigorously, forming the consistent values of all hospital staff, such as the hospital spirit of "saving lives, caring and dedication", the hospital service concept of "patients first, honesty first", the hospital moral concept of "dedication, honesty and fraternity", and strengthening the construction of clean culture, so as to standardize the moral behavior of medical staff from the corporate culture; At the same time, each department used the shift meeting and political study meeting to review the eight bans issued by the Ministry of Health and the ten bans issued by the Provincial Health Department, as well as the medical ethics norms of all kinds of hospital personnel; The Office of Medical Ethics also provides systematic medical ethics education to newly assigned personnel and interns, which makes the medical ethics education in our hospital reach 100%.
Second, in-depth investigation and study among patients, and effectively solve the problems that patients urgently need to solve.
This has solved many practical problems for patients. For example, a liquid treatment center was opened to facilitate the temporary infusion of babies living nearby, and a microwave oven was transformed to provide hot meals for patients with meals; In order to facilitate patients to resume exercise, the back garden was trimmed and fitness equipment was purchased. In order to facilitate patients to see a doctor, the guide icon and department card are reset; Some patients reported that there were flies and mosquitoes in the ward in summer, so the screens of the whole hospital were renovated; Some departments reflect that the cold water supply time is short, so the water supply time is extended; Some patients report that the supply of commonly used drugs sometimes has problems. Therefore, the Pharmaceutical Affairs Committee held a special meeting to strengthen the connection between drug planning, procurement and distribution and ensure the supply of commonly used drugs. Through the joint efforts of the staff, our hospital's three satisfaction levels have reached more than xx%, which has brought the doctor-patient relationship closer and won the praise of patients. In xx this year, the whole hospital received X banners and X thank-you letters.
Third, pay close attention to the hot issues of "red envelopes" that today's society pays attention to.
In 20xx, our hospital took the lead in introducing the reward and punishment system for returning "red envelopes" in xx, and revised it in 20xx. At the end of the year, the medical staff who returned the "red envelopes" were commended and rewarded, and those who asked for and accepted the "red envelopes" were given a fine of 5 times the amount of the red envelopes and a penalty of waiting for work for 3 months. In short, on the one hand, we guide and encourage medical staff to maintain noble medical ethics, on the other hand, we take severe pressure on individual medical staff who violate professional ethics. Due to the strengthening of ideological education for employees and the complete reward and punishment system, returning "red envelopes" has become a common practice in our hospital. Xx this year, the whole hospital organized * * * to return the "red envelope" X times, with the amount of xx yuan. The department that returned the most "red envelopes" was Cardiovascular Department ***x people (times), followed by Respiratory Department ***x people (times). The most "red envelopes" were returned by the director of cardiology, * * * for X yuan and X times, followed by the director of orthopedics, Comrade xx, and * * * for X yuan and X times.
Four, it is strictly prohibited to collect fees, collect fees, open "ride medicine" and clinical use of drugs.
The focus of correcting unhealthy trends in the industry this year is still to control arbitrary charges and strive to provide quality services for patients. The specific measures are as follows: First, the medical department asks the social security department about the fees charged by various departments every month, and asks its departments to correct the cases of arbitrary charges, overcharging and "free riding drugs" immediately; Second, the inpatient department checks each department one by one every month according to the charging standard of the second-class first-class hospital, and unreasonable charges require it to be adjusted; Third, in order to prevent drugs from doing clinical work, if a drug suddenly increases its price abnormally or distributes drugs by means of commercial bribery, our hospital will immediately cancel the distribution of the drug. At the same time, according to the "Xx Hospital Medical Ethics Reward and Punishment Measures", those who collect fees at random, overcharge and prescribe "free rider medicine" will be severely dealt with. In addition, in order to truly embody the hospital spirit of "saving lives, caring and dedicating", we reduced some medical expenses for some patients with financial difficulties, such as Wang Liang, a patient with very difficult family in rehabilitation department, reduced all medical expenses.
Five, vigorously carry forward the spirit of "saving lives, love their posts and dedication"
We advocate that all hospital employees should be treated equally regardless of wealth, especially caring for the weak and vulnerable groups, which truly reflects the warmth of the socialist family. For example, the Department of Respiratory Medicine of our hospital specially hired experts from Beijing to give lectures on health care knowledge for respiratory patients, and compiled a handbook on asthma prevention and treatment knowledge at its own expense, which was distributed to patients free of charge; Obstetrics and Gynecology admitted a mentally ill pregnant woman who was left unattended by the roadside. They were not afraid of being dirty or tired, so they gave her a bath and bought new clothes. After giving birth to the baby, they were picked up by the Municipal Social Welfare Institute. After the child transferred to pediatrics, because there was no family, our director of pediatrics personally bought milk powder, bottles and children's clothes for the child, and the nurse breastfed the child regularly. The story was reported in Healthy Living. Cardiovascular medicine rescued an unattended seriously ill miner, which was reported in xx Daily, and so on. At the same time, as a public hospital, it actively undertakes social responsibility. On the sixth day of the first month of this year, regardless of the cost of remuneration, our hospital actively rescued more than X people. The mayor personally spoke highly of our hospital. Because of our superb medical skills, reasonable fees and good medical ethics, our hospital enjoys a high reputation in the surrounding areas of Xx city.
Although our medical ethics has achieved good results, there are still some shortcomings. First of all, there are still some cases of prevarication, arbitrary charges and impatience with patients. Secondly, there is a lack of experience exchange between "going out, please come in" and brother hospitals to explore new ideas for the development of medical ethics; Thirdly, the learning materials of medical ethics are lacking and outdated, which can not keep up with the needs of the reform situation. In the future, we should continue to strengthen medical ethics education, rewards and punishments, and strengthen the exchange of experience in brother hospitals, so that the work of medical ethics in xx hospital will reach a new level.
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