Fire safety responsibility letter in property management

Strengthening the quality education and continuing education of employees of property service companies has become an important way and means for property service companies to strengthen their comprehensive competitiveness and cohesion, and to improve the overall quality of their employees. So do you know how to write a fire safety responsibility letter in property management? The following is a fire safety responsibility letter in property management that I compiled for you. I hope it is useful to you! Fire safety responsibility letter in property management Part 1

In order to strengthen fire protection work and protect the lives and property safety of owners, these regulations are specially formulated in accordance with the "Fire Protection Law of the People's Republic of China" and the relevant fire protection regulations of Anqing City. We hope that all users and merchants will actively support each other and cooperate with each other. Cooperate and abide by all parties.

1. Fire safety is coordinated by the company’s security department, and all company personnel are volunteer firefighters.

2. Each unit and individual shall implement a fire prevention responsibility system according to the building they use, and the leader or owner of each unit shall serve as the person responsible for fire prevention, responsible for the fire safety work within their respective scope. Firefighting work must implement the policy of "prevention first and combining prevention and firefighting".

3. Each user and owner should designate a volunteer firefighter. Specific responsibilities are as follows:

1. Conscientiously implement fire regulations and relevant fire protection work instructions from superiors, carry out fire prevention publicity, and popularize fire protection knowledge.

2. Regularly inspect fire safety work, especially the safety work in warehouses and commercial storefronts, correct fire violations, and rectify fire hazards.

3. Manage fire-fighting equipment, especially indoor fire hydrants, portable fire extinguishers, etc. to be inspected regularly to ensure that all types of equipment and devices are in good condition. Stairs and passages should be kept clear at all times.

4. The property management department is responsible for managing the fire hydrants and water pump adapters, inspecting them regularly and maintaining them in good condition.

5. The Security Department is responsible for managing the video surveillance center and implementing 24-hour surveillance.

6. The owner and the security department must designate personnel, time, and measures, and organize and formulate an evacuation plan in an emergency. After receiving the fire alarm, while accurately reporting the fire to the fire department, we quickly activated fire fighting facilities to put out the fire, and assisted the fire department to find out the cause of the fire.

4. Each shop must be equipped with a dry powder fire extinguisher of more than 4 kilograms.

5. Stairs, walkways, and exits must be kept clear and unobstructed. No one may occupy or block them. Parking vehicles and stacking items on the passages is strictly prohibited.

6. It is strictly prohibited to operate and store fireworks, explosives, detonators, gasoline, banana water and other flammable and explosive items as well as various highly toxic items in the community. Fireworks and firecrackers are not allowed to be set off in the market.

7. Cigarette butts and match embers in buildings must be extinguished at all times.

8. Comply with the regulations on safe electricity use and prohibit overloading of electrical appliances to avoid accidents.

9. When carrying out interior decoration, each user must submit a written application to the property management company, and construction can only start after approval. When it is necessary to add electrical circuits, an application must be submitted to the property management company. After approval, the construction will be carried out by the engineering staff of the department. Indiscriminate connection of temporary power lines is strictly prohibited. The decoration is made of flame retardant materials. If flammable or combustible materials are used, they must be approved by the fire protection agency and fire prevention treatment must be carried out in accordance with regulations.

10. If hot work such as welding is required, an application should be submitted to the Security Department. After approval, only personnel with an open flame operation certificate can operate under the supervision of the fire administrator.

11. Construction is strictly prohibited in the market at night, especially the use of open flames.

12. If a fire is discovered, immediately inform the property management department or call the fire alarm number 119. If the fire is large, leave the workplace quickly and go down the stairs; if the fire is small, immediately use a portable fire extinguisher. Put out the fire.

1. According to the interim regulations on market fire management, if one of the following circumstances occurs, a fine and administrative penalties may be imposed as appropriate:

① Occupying or blocking stairs, walkways or Safety evacuation exits;

② Blocking or damaging safety evacuation instructions, emergency lighting facilities or fire signs;

③ Pulling or connecting electrical lines indiscriminately;

④ Misappropriating fire-extinguishing tools, equipment or fire-fighting backup water sources without authorization;

2. In any of the following circumstances, the business shall be ordered to suspend business and shall be punished as appropriate:

① Failure to handle the matter

② The materials used in interior decoration do not meet the fire protection requirements and fire prevention treatment is not carried out;

③ The hot work is carried out without going through the declaration and approval procedures ;

④ Failure to implement fire safety measures when welding, using fire, or using electricity;

13. Changing the functions of fire protection measures without authorization, or failing to comply with the instructions of fire management personnel If a "Fire Hazard Rectification Notice" is issued requiring rectification, the company will be ordered to suspend business for rectification, and the person responsible for fire prevention will be fined and administratively detained. If an accident is caused by this, criminal liability will be pursued in accordance with the law.

14. All users must obey the fire prevention management of fire protection agencies and security personnel. Relevant personnel who hinder the work of fire protection supervisors by making things difficult, insulting or using violence may be fined according to the circumstances. or administrative detention until criminal liability is investigated in accordance with the law.

15. If users have opinions or suggestions on the fire management of the market, they can complain to the market property management administrative department.

16. This Letter of Responsibility is made in duplicate, with each party holding one copy.

Merchant (Signature) Property Company Representative (Signature)

____Year___Month___Day_____Year___Month___Day Under property management Fire Safety Responsibility Book 2

Number:

Party A: Property Management Co., Ltd.

Party B:

Firefighting work is a This mass work depends on the support and cooperation of manufacturers and owners. In order to ensure the safety of everyone's life and property, we build an excellent safe and civilized community. We should keep in mind Jiang's important speech that "hidden dangers are more dangerous than open fires, prevention is better than disaster relief, and responsibilities are heavier than Mount Tai." To this end, this responsibility letter is specially formulated. Party A and Party B should consciously abide by national fire protection laws and regulations and clarify their respective responsibilities. Both parties must ***Same compliance and implementation.

1. Party A’s Responsibilities

1. Establish and improve the fire safety system, clarify fire safety responsibilities; convey the spirit of instructions from superiors on fire protection work.

2. Manage, maintain and update public security fire-fighting facilities and equipment in the property area;

3. Implement the duty system, eliminate fire hazards in a timely manner and report to the public security fire-fighting agency ;

4. Establish a volunteer fire brigade to organize fire fighting and guide safe evacuation;

5. In accordance with fire regulations and relevant regulations, timely review and handle the owner's decoration application and related matters; supervise and assist the owner to handle the relevant fire protection construction approval and acceptance procedures;

6. Actively cooperate with the superior public security fire department to do other fire safety work, do a good job in fire safety management within the jurisdiction, and conduct regular inspections of the jurisdiction Conduct fire safety inspections on production, office spaces, warehouses, etc. within the company, and immediately issue fire hazard rectification notices to urge rectification if fire hazards are found. Immediately stop illegal decoration and other behaviors and report them to the public security fire department for handling.

7. Actively carry out various fire protection education and consultation activities, hold fire protection training regularly, and organize voluntary firefighter training and fire drills.

2. No unit or individual may damage or misappropriate, dismantle or deactivate fire-fighting facilities and equipment without authorization; shall not bury or occupy fire hydrants; may not use fire-fighting water sources without authorization; shall not occupy fire separation distances or evacuation areas. Fire exits must not be blocked;

3. All units should require employees not to use high-power electrical appliances, connect wires indiscriminately, or light fires for cooking in dormitories;

4. According to fire protection regulations Requirements, install and equip the unit's fire-fighting facilities and equipment, and implement dedicated management and maintenance to ensure the normal condition of the fire-fighting facilities;

5. The second decoration and transformation must be reported to the public security fire-fighting agency for review and approval before proceeding. For site construction, after the decoration is completed, it must be accepted by the public security firefighting agency and issued with a qualified approval document before it can be used. The relevant approval documents will be sent to Party A for archives;

6. No random construction is allowed, and flammable and explosive materials are not allowed to be used. , set up a special warehouse for dangerous goods and have dedicated personnel to manage it;

7. No bedrooms are allowed to be set up in the factory, and no kitchens are allowed for cooking or "three-in-one"; windows above the second floor are not allowed to install anti-theft nets , fire safety doors must not be locked during working hours, and passages should be kept clear;

8. Actively cooperate with the public security fire department and Party A’s fire prevention inspections, and the fire hazards pointed out must be carefully rectified and implemented;

9. Units where a fire breaks out should call the police in a timely manner, promptly organize efforts to rescue people in distress, put out the initial fire, and prevent the spread of the fire; assist the fire protection and public security agencies to identify the cause of the fire.

Instructions:

This letter of responsibility is made in duplicate (one copy shall be held by the signing unit and the signing unit respectively) and shall be effective from the date of signature.

If the responsible person changes, the new responsible person will sign his name on the original responsibility letter and take over the implementation of the responsibility system.

Party A: Property Management Co., Ltd. (seal)

Party B: (seal) Fire Safety Responsibility in Property Management Part 3

To ensure The annual planned goals of the Customer Service Department of Rongsheng Park Dadi Property Services Co., Ltd. were achieved. After discussions between the company and the manager of the Customer Service Department, ***, the company has determined the work responsibility goals of the Customer Service Department of ** Property Services Co., Ltd., and the target responsible person has been determined. Sign the confirmation on behalf of the customer service department.

1. Responsibility objectives

1. Management objectives

1) Comply with national laws and regulations and the company’s rules and regulations;

2 ) Ensure that no major safety accidents occur in this team throughout the year.

?Major safety liability accidents? refer to:

Employee death accidents caused by dereliction of duty or dereliction of duty.

Accidents involving scrapping, damage, and loss of company property (including clothing and equipment of the customer service department) caused by dereliction of duty or dereliction of duty.

Fire accidents caused by dereliction of duty or dereliction of duty.

Employees involved in pornography, drugs, and gambling due to dereliction of duty or dereliction of duty.

Malignant security incidents caused by dereliction of duty or dereliction of duty.

Due to dereliction of duty or dereliction of duty, employees fled, went on strike, or were detained by public security in large numbers.

3) If employees have not received training in the company, they must supervise and formulate a training plan for rotation in the unit. The training completion rate is 100% and the on-the-job training pass rate is 100%. The company shall establish corresponding procedures and training.

4) Select and inspect employees’ satisfaction rate with the customer service manager’s work if it reaches over 90%. The company’s specialized department will conduct random inspections and fill out written forms.

5) The error rate of service specifications (based on inspections and customer unit complaint records) is below 98.

6) The pass rate of random inspection of work operating procedures is 92 (that is, whether the company’s employees follow the company’s work instructions in their work)

7) Answer customer calls carefully and notify relevant departments in a timely manner The reception rate of visits from owners reached 100.

8) The telephone return visit rate reaches 100.

9) Regularly conduct customer service satisfaction surveys, with customer satisfaction reaching 95 or above.

10) Keep records of all work (manual records, computer records).

11) Follow up on owners’ reports for repairs, complaints, etc. in a timely manner.

12) Do a good job in external publicity.

13) Ensure the property fee collection rate and complete the clearance Owing to property management fees.

14) All types of duty records are complete. Includes customer service manager work diary.

2. Service goals

1) Customer service managers must serve the departments under their jurisdiction and achieve an employee satisfaction rate of over 90%.

2) The owner’s satisfaction rate with the customer service staff’s service reaches over 98%.

II. Rights of the responsible person

In order to ensure the realization of the above responsibility goals, the rights of the responsible person are as follows:

1. Personnel management rights

1) The right to form a cabinet, reward and punish, appoint and dismiss, and dismiss employees at all levels below the team leader (including) of the customer service department.

2) The right to make recommendations on the appointment, removal, deployment, dismissal, rewards and punishments of the deputy manager of the customer service department.

3) The right to decide on the recruitment and employment of temporary workers within the establishment scope.

4) The right to suggest salary increases within the standard scope of the post-performance wage system.

2. Management decision-making authority

4) Preside over the daily management of the customer service department.

5) Organize and implement the customer service department’s work goals, work plans, work standards, work procedures, and management systems.

6) Host various working meetings of the customer service department.

3. Right to apply for support

1) Apply for special management funds and other financial support based on the work progress of the customer service department.

2) Apply to modify the organizational structure and staffing of the customer service department.

3) Apply for business support.

3. Obligations of the Responsible Person

1) Accept the unified leadership of the company.

2) Make a work report to the company.

3) Ensure the gradual realization of responsibility goals.

4) Consciously accept the monitoring, evaluation and inspection of other functional departments of the company.

5) Report employee attendance for the previous month on time on the 1st of every month.

6) Actively cooperate with the company to complete other special tasks.

7) Ensure the implementation of the company's standard operating procedures.

8) Ensure that employees’ operations do not violate national laws and regulations.

9) Ensure employees’ living and working order.

10) Ensure the overall operating skills and work quality of employees

IV. The company’s rights

1. Have feedback on the operational status of the customer service department (work progress, Standards, quality, cost and other indicators) the right to spot checks, inspections and supervision.

2. Have the right to appoint, remove, dismiss, and deploy the target responsible person and employees at all levels below.

3. The right to require the responsible person to produce, collect, and explain various data, original vouchers, and records.

4. Have the right to audit and monitor the performance of the customer service department’s expense budget.

5. Have the right to perform performance evaluation, reward and punishment for target responsible persons.

6. The right to investigate special events.

5. The company’s obligations

1. Provide appropriate business support in a timely manner.

2. Provide information support.

3. Provide financial support.

6. Target evaluation

The company’s quality inspection department is responsible for the performance evaluation of target responsible persons. The evaluation standards and methods are based on the company's relevant standard operating procedures for performance evaluation and this target management responsibility letter.

7. Target Rewards and Punishments

1. The person responsible for the target (customer service manager) must complete the goals listed in this responsibility letter in accordance with the work plan confirmed by both parties.

2. If the work goals are achieved, the customer service department can prepare a bonus distribution plan according to the company's approved plan amount and distribute the year-end bonus.

3. If all three types of goals listed in this responsibility letter cannot be completed, the responsible person shall bear corresponding administrative penalties for each failure to complete one of the indicators.

4. If force majeure occurs and the target responsibility cannot be completed, this target responsibility letter will become invalid, and the remaining issues will be jointly handled by the company and the person responsible for the target.

8. Other matters

1. This target management responsibility letter is made in triplicate, with two copies archived by the company and one copy for the target responsible person.

2. Matters not covered shall be resolved through negotiation between the target responsible person and the company. The supplementary clauses shall have the same effect as this liability letter.

3. This responsibility letter shall take effect from the date of signing.

4. The company has the right to interpret this letter of responsibility.

Signature of target responsible person: Signature of general manager:

Date: Date: