Summary of maintenance engineer's probation work

Summary of service engineer's probation period 1 xxxx, I entered the warranty center of xx Charming City on May 26th, xx, and it has been three months since then. During this period, with the care of leaders and the help of colleagues, I have learned a lot, which is of great benefit to my life development. In this regard, I would like to express my heartfelt thanks to all leaders and colleagues.

During the short and long probation period, I seriously studied the articles of association of the company, strictly performed my personal duties, reassured the leaders and satisfied the owners. Summarized as follows:

First, study hard and summarize and improve.

As soon as I entered the Charm Warranty Center, I was entrusted with a heavy responsibility as the on-site maintenance engineer in 10 and1.

Facing the 352 owners, when I first came into contact with the service industry, my business was unfamiliar, and I was inevitably worried about my work-I didn't know much about many places. On the one hand, I felt "interlaced like a mountain", on the other hand, I felt that I had a long way to go.

However, with the care of leaders and the help of colleagues, this kind of worry soon vanished. When encountering difficulties, everyone patiently teaches: whether it is to take the owner to inspect the house, check the problem points of the house inspection list for maintenance, or feedback to inform the owner to re-examine and sign, release the morning meeting, or write a letter, basic etiquette and on-site forensics photo collection. , have been supported by colleagues, especially the information officer at the front desk, and have helped generously many times.

Everyone knows that I am new here, and they take special care of me. Every time someone kindly reminded me not to miss it, and even taught me how to cancel the order and close the problem point ... everything touched me. Philosophers say that a perfect team is the guarantee of success, and I deeply feel this in a charming big family.

In order to integrate quickly, I take a small notebook with me. When my colleagues remind me of something, I will write it down on the spot and then read it often to show my vigilance. Always sum up your own shortcomings, learn from others' strengths and improve your professional level. From ignorance to understanding, from the beginning to the details, it has been praised and supported by many owners, which makes me very happy and feels that my efforts have been rewarded.

Second, love and dedication, warm service.

I just arrived in the 10 and 1 1 areas, which happened to be centralized delivery.

When I took the owner to inspect the house, I seriously answered every question raised by the owner, and explained in detail the planning of the community, the brand of interior decoration materials and the matters needing attention in house maintenance. Record the owner's dissatisfaction in detail, and distribute the problem points of the house inspection list to all subcontractors for maintenance in time; Inform the owner to re-examine the completed problems and sign the house inspection form.

Most owners are satisfied with our service, and our labor has been praised by the owners, which also adds a touch of bright color to the xx team.

After the delivery of the house, with the improvement of the occupancy rate of the owner, there are more and more maintenance problems. Every time I receive a repair report, I quickly go to the scene to check and confirm the non-man-made damage, fill in the maintenance plan and inform the owner, then send a bill to the workers to arrange the repair at the owner's house, and sign it after completing the task. Then I have been responsible for entering the house maintenance platform to cancel the order and close the problem point in the company's cm network.

Third, handle affairs impartially and treat people sincerely.

Sometimes owners do not pay attention to man-made damage, such as planting flowers and watering a house, which leads to the expansion and deformation of the floor. Calling to complain is the quality problem of our materials. I will explain this situation after on-the-spot investigation. No matter whether the host growls loudly or cynically, I will be honest with him.

The Bible says that when other people's anger burns, you can only put it out if you treat it calmly. Most owners will be influenced by our attitude. I believe that if you treat others with sincerity, they will put themselves in your shoes. The company's system can't be chaotic. As long as it is not chaotic, others can't be chaotic.

Fourth, rigorous and meticulous, self-discipline.

Every time you go to the host's house, you should wear a shoe cover regardless of whether the host is in charge or not. It is one thing to say politely that "there is no need for chaos at home", and it is another to abide by the company system. 12

Once in a repair shop, the owner was very cheerful and seemed to be a cultural person. He also handed it to the construction workers when he smoked it himself. I resolutely stopped "you can't pick up cigarettes and smoke in the master's room". The host advised that "rules are nothing more than human feelings." I replied, "Human feelings are not a bad rule." The host smiled, no longer reluctant, but also praised our xx "self-discipline, people always respect."

Five, love the owner, timely feedback.

Based on the service concept of "thinking for the owner and taking the owner as the center", I will call the owner after each maintenance and ask him if he is satisfied and what needs to be improved. Frequent communication with the owners has also enhanced mutual trust and understanding.

Sometimes enthusiastic hosts will also send some small gifts, such as mineral water and snacks. I am deeply grateful and refuse to take "serving everyone is my job responsibility." Some owners also posted praises on the charm forum, and even wrote poems to each other. "There is a heroic spirit, and it is difficult to solve worries between talking and laughing ... Love is one in a million. Who said that women are not as good as men?" So kind that I can only thank him for his kindness.

Although I am young and have limited work experience, I will give full play to the advantages of young people, such as studious, diligent and energetic, and strive to become an outstanding talent and contribute to the development of the company. With the care of leaders and colleagues, I will be more confident to do a good job in maintaining 10 and 1 1 areas.

Summary of probation period of maintenance engineer 2 Dear company leaders and colleagues,

Hello!

Time flies, and the short and substantial probation period is over in this snowy winter. It's been almost three months since I joined the Huiju family. During this period, with the care of the company leaders and the help of my colleagues, I learned seriously, based on my own work, and consciously performed my duties, and quickly became familiar with and adapted to the new job and working environment, and successfully completed the tasks assigned by my superiors. During the probation period, I was deeply infected by the company's culture. I really look forward to becoming a member of the company and contributing to the development of the company's construction industry. During my time with my colleagues, I found myself working hard and making great progress. In this team, I learned a lot that I have never seen before. This is not only a job, but more importantly, this big family gives me the opportunity to exercise and show myself, and provides me with a very good stage. I would like to express my heartfelt thanks to my family for their concern and help. Now make a summary of these three months' work and study:

First, the ideological aspect.

At the beginning of my work, I carefully understood the company's development, studied the company's management regulations, became familiar with the daily work of maintenance engineers, and strived to improve working methods and means and improve my working ability to meet the challenges in my work. Strictly abide by the company's various systems at work, keep in mind the company's values of "honesty, truth-seeking, courage to be responsible, excellent quality, effective communication and people-oriented", and always remind yourself.

With a positive, serious and responsible working attitude, I humbly ask leaders and colleagues for advice when I encounter things I don't understand, and at the same time, I work hard to learn all kinds of business knowledge and keep learning and accumulating, which greatly improves the work efficiency and quality and completes all the tasks well.

Second, the work.

My work is mainly the later maintenance management of the second phase project. 165438+1At the beginning of October, Manager Li asked me to inspect the second phase demonstration area from the owner's point of view, and found as many problems as possible, so as to lay a good foundation for the smooth handover of the house next year. After half a month's careful inspection, we found some problems that we didn't pay much attention to before, mainly the cracks in the plaster layer of balcony and wall, the lack of sealant in doors and windows, and the color difference caused by wall repair. After I finished, I made a preliminary maintenance plan and asked the manager to check the maintenance plan for me. As the maintenance conditions are no longer available, the general contractor is required to organize manpower to carry out maintenance work after April next year. I treat the work with a very positive attitude, supervise the construction unit to make preparations before delivery, and contribute to the creation of our excellent project.

While inspecting the demonstration area in the second phase, I also inspected the vacant houses in the first phase with Wan Gong for many times to refine the causes of leakage and clarify the responsible party for maintenance. There were 40 vacant houses and trusteeship houses in the first phase, and many leakage problems were found. Upon inspection, there are 18 households * * * 4 1 leakage problems within the general contractor's warranty scope. After all the sorting is completed, maintenance letters will be sent to the three general contractors, asking them to enter the site for maintenance around April next year. If it cannot be repaired in time, it will be entrusted to other units, and the relevant expenses incurred will be borne by the original general contractor. And send the details to the leaders and colleagues for inspection in the form of email to guide me to make plans and make responsibility judgments. The leakage of the first phase is sorted out, hoping to provide some help for the maintenance of the first phase next year.

Recently, the leader arranged for me to be familiar with the fine decoration drawings of the second phase model room and assist in the management of the fine decoration construction of the second phase model room. After reading it carefully, I have basically printed the decoration drawings in my mind, and all the doubts on the drawings have been recorded. Try to lay a good foundation for the future construction management between examples. Present the perfect side of the company to the owner.

Third, study and live.

In the process of work, I deeply feel the urgency of strengthening my own study and improving my own quality. First, learn from books, insist on squeezing out a certain amount of time every day to constantly enrich yourself, correct attitude, improve methods, and widely absorb all kinds of "nutrition"; The second is to learn from the comrades around you. At work, I always maintain a modest and prudent attitude, take the initiative to consult leaders and colleagues, and learn from their diligent and pragmatic work style and methods to deal with problems; Third, learn from practice, apply what you have learned to practical work, test what you have learned in practice, find out the shortcomings, improve yourself, and prevent and overcome the tendency of superficial knowledge.

In the past three months, with the help and support of leaders and colleagues, I have made some achievements, but I know that I still have some shortcomings and deficiencies, my theoretical foundation is not solid, my business knowledge is not comprehensive enough, and my working methods are not mature enough. In the future work, I will strive to guard against arrogance and rashness, strengthen my belief, strengthen theoretical study, accumulate experience and lessons, constantly adjust my way of thinking and working methods, hone myself in practice, and become a maintenance engineer who satisfies my leaders.

To do a good job, I think the most important thing is to have a sense of responsibility. If you have a responsibility, you will try your best to finish it and do it well. Only by loving your work in this way will your work like you. Don't be discouraged even if you fail, sum up the lessons of failure and strive for success next time. In any case, we must always maintain a positive and optimistic attitude in our work and life in order to work better and live more wonderfully. Here, I apply for becoming a full member, imploring the leaders to give me the opportunity to continue to exercise myself and realize my dream. I will do my job with humility and full enthusiasm, create value for the company, and look forward to creating a better future with the company!

Summary by: # # #

20xx65438+1October 5th

Summary of probation period of maintenance engineer 3 Hello!

20xx 65438 10 9 officially worked in the engineering department of Huijiyuan Project. Time passed silently, and a month passed in a blink of an eye. Looking back on the past month, I can't help feeling that it was a very precious experience in my life and left me with beautiful memories. Although there was no vigorous victory, it also experienced some extraordinary tests and tempering.

During this period of work and study, I have a relatively complete understanding of the gathering people; I have a clear understanding of the company's development process and management, as well as personal responsibilities. In the process of getting familiar with my work, I gradually understand the spirit of Jiahui people, which is "honest and realistic, responsible, excellent in quality, effective in communication and people-oriented". Under the careful care and guidance of leaders and colleagues, through their unremitting efforts, all aspects have made certain progress. Now I will report my work and study as follows:

My job is mainly the later maintenance management of the second phase project, and I will cooperate with Wangong to do a good job in the maintenance of the delivered first phase house. At work, I try my best to do my job well and improve work efficiency and quality. Because I have just arrived in the company, there are often some problems in my work. Thanks to the enthusiastic help of leaders and colleagues, I found the shortcomings in my work in time and corrected them seriously. I constantly sum up experience and lessons in my work, gradually get familiar with daily work, finish the tasks assigned by the leaders in time, and arrange the construction unit to rectify the problems found in the inspection as soon as possible. The work in the past month is reported as follows:

In the first few days in the project department, the leader arranged for me to follow Wan Gong to understand the specific situation of the first phase of the project. Through the careful explanation of Wan Gong, I have a preliminary understanding of the first phase of the project. One day after the rain, Manager Li arranged for me to check the vacant rooms in the first phase. After checking one by one, I found some quality problems, among which the leakage of houses is the most serious. A total of 35 households were inspected, of which 25 households had leakage, including window leakage in public areas. It was learned that there were many maintenance problems in the first phase of the project, and engineers working in the first phase of the project were very hard in the past and now. After the inspection, I summarized the related leakage problems and made a preliminary maintenance plan carefully. Send it to leaders and colleagues for inspection in the form of email to guide me to make plans and make responsibility judgments. The leakage of the first phase is sorted out, hoping to provide some help for the maintenance of the first phase next year.

Because the two bungalows and three villas in the second phase demonstration area have not been delivered for use, and after numerous inspections and maintenance by engineers, the quality problems of these buildings have been very subtle and very few. After the rain, I went door to door to inspect the demonstration area, and found no leakage, only some minor problems such as broken doors and windows, broken handles, cracked walls and long hair. It only needs simple maintenance and can be perfectly presented to the owner. I really sigh for the company's high standard of quality management, and I am proud that I can join this big family.

I still have shortcomings and deficiencies in my work, such as I don't know much about the company's organizational structure and related leaders. Recently, I sent an email to the financial controller by mistake. I will continue to work hard, study hard and do my best in the future. Our work needs the spirit of "transcendence". I believe our work will get better and better through hard work.

Here, I want to make a report on my work and experience during the probation period. I hope that the company leaders can consider my work attitude, ability and performance with the standards of excellent employees, and help my career by going up a storey still higher. I am willing to contribute all my strength to the vigorous development of Jiahui real estate.

Summary of probation period of maintenance engineer 4 leaders! Hello!

I became a probationary employee of the company on April 2, XX, and the three-month probationary period expired on July 2. From the first day I entered the company, I was integrated into the team of our pe project, and I did my own job seriously, and cooperated with the heads of various departments to successfully complete temporary and urgent tasks for many times. The work in these three months is summarized as follows:

First, professional knowledge, work ability and professional ethics.

I pay great attention to learning from my old colleagues at work. I pay attention to, read, think and study everywhere in my work. I am familiar with the company's product production at a faster speed, and I am also well integrated into our team. I am good at thinking at work. When I find some products have problems in the process, I first communicate with my colleagues and share my solutions with them. If I can solve them, I will solve them and submit them to my superior manager. At the same time, put forward your own opinions for reference, so as to eliminate the abnormal problems on site in time (for many batches of small products highlighted on the second floor, there will be temporary countermeasures and follow-up quality assurance immediately).

Second, work attitude and diligence.

Love your post wholeheartedly, be able to treat every job correctly and seriously, serve everyone enthusiastically, abide by labor discipline seriously, ensure attendance on time, effectively use working time to stick to your post, need to work overtime to complete the work on time, ensure that the work can be completed on time, and strive not to affect the progress of the production line because of personal dereliction of duty.

Three. Work quality, achievements, benefits and contributions.

Make a personal work plan before the start of work, give priority to the timely completion of all work, achieve the expected results, and complete the work with good quality and quantity. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, my professional level has made great progress, created a new situation in my work, and summarized and analyzed various bad problems of audio lines, forming a unique opinion. In the past three months, together with my colleagues in the workshop, I have made a new breakthrough in solving the problem of abnormal product quality on the second floor. The concrete results are as follows: the product specification: 0 1-30054-900 1rs has dropped from April 2 1 day to now (June 24). 3.7% product specification: 01-5010f-9001RS 4 has dropped from 23.48% defect on April 26th to 1.54% product specification 0 1-5065438+. 1.57% Product specification 0 1-4345f-900 1rs4 decreased from 3.08% in April of 12 to 0.53% now (June 24th). During this period, through hard work, we have successfully produced the innovation of transparent sleeve forming process, replacing manual production with machines. Together with Zhang Hongwei, a colleague of the department, under the guidance of the leaders, * * * worked hard to successfully introduce four sections of gold-black I-head single patent leather line (0 1-4378f) 1.2m3.5) into the workshop, and followed up the trial production until the mass production arrangement. In the improvement of workshop production line, I always use human factors engineering, man-machine analysis and action analysis to optimize the rhythm of assembly line and improve production capacity according to the ie technical knowledge accumulated before! On the premise of completing the output, try to reduce the fatigue of the operator.

However, I want to put forward my personal views and opinions on the outstanding situation in our current workshop work, so as to achieve better results in future work:

1. For the products produced in the workshop every day, there are more or less some defective rates. I found that the defects that occur every day are not caused by equipment, materials, fixtures, etc., but by the carelessness of employees in their work. They don't have the mentality of self-inspection after processing a product, but only seek quantity and ignore quality to let it flow into the next process. Therefore, a large number of defects (rework or scrap) are exposed in the process of full inspection of products after all processes are completed, which makes the company suffer economic losses in manpower and material resources. In this case, I hope the company can attach importance to quality! Try to let every employee participate in the quality self-inspection!

2. On the second floor, the number of WIP on the multi-batch small-scale assembly line is small and miscellaneous, which will produce some actions of sorting, picking and placing, which will not produce any value and belong to invalid labor. Instead of improving efficiency, it will hide the problem and reduce efficiency invisibly. Our company is a line product. Too many products in process will easily lead to confusion, and it is inevitable to pull when running the line, which will easily lead to quality problems. Can the company consider producing single products separately, so that the assembly line is neat and smooth, and the sense of rhythm is strengthened, thus improving efficiency?

3. The operators of the last process on the assembly line did not consider providing convenience for the operators of the next process. In fact, in some cases, a simple action in the previous process will omit several actions in the next process, thus improving the efficiency of the whole line. For example, in the production of 4224 products, one side of the binding wire is flat and the other side is convex, which requires that the plane on the binding wire is in contact with the wire, and these cut binding wires are multi-arched, with flat outside and convex inside, which requires folding the plane of the binding wire before binding the wire. If the plane of line binding can be included in the cutting, you can directly bind the line.

Since entering the company, the company has been emphasizing the slogan of reducing costs and increasing efficiency, and vigorously advocating employees (especially pe) to try their best to innovate processes. However, I found that the so-called process innovation advocated by the company seems to be only one-sided pursuit of the innovation of tooling and equipment. Some people at the scene delayed their time because of fatigue, man-machine cooperation, action improvement and so on. In fact, I think people are delayed because of fatigue except the improvement of fixtures and equipment.

5. I hope the company leaders can attach importance to ie engineering, a scientific industry, and introduce it into the minds of workshop supervisors and team leaders. To tell the truth, I personally find that the company's understanding and implementation of ie culture is very weak! Because I have carefully understood and observed before, in any company that has set up an ie department, the ie personnel he recruited need to have practical experience in all aspects. This experience actually comes from the information held by ie staff in the front line. I found that the company did not completely let the former ie staff plan and improve the whole layout and innovation of a company. Just writing sop, doing line balance, timing and so on. These jobs are very basic. I believe that everyone who works in ie will feel bored, bored and bored if they just do these jobs every day. These are the most basic things in factory operation. If there is a good education system, these methods and theories can be passed down easily. When these things are done to a certain extent, its corresponding operating system is formed, and the next things can be done step by step. For those who do project improvement, I think they are all so confused. After doing several projects, they found that they didn't know how to find something worth improving!

6. I hope the company can keep the old employees. According to my statistics, among all the nearly 200 employees in the workshop on the second floor, no more than 15 are experienced old employees. It is conceivable that this is a great waste of human resources. A firm foothold in the market depends largely on the unity and cohesion of employees within the company, as well as the accumulated experience and technical strength of employees. Therefore, the quality of the company's technical team and the stability of personnel are directly related to the survival and development of the whole enterprise. In this short three-month working time, my biggest gain is that I have made great progress and improvement in my professional quality and ideological realm, as well as my own quality and working ability, which also encourages me to keep advancing and perfecting in my work. I know that the bright future of the enterprise depends on everyone's efforts to create, and I believe that with the joint efforts of all employees, the bright future of the enterprise will be more brilliant.

Summing up the work in these months, although some progress and achievements have been made, there are still some shortcomings in some aspects. For example, there are not many creative work ideas, and individual work is not perfect enough, which needs to be improved in future work. I will seriously study and summarize all kinds of professional knowledge, and strive to make my ideological consciousness and work efficiency reach a new level in an all-round way. In my future work, I will work harder, be strict with myself, keep a positive attitude and learn from my leaders and colleagues with an open mind. I believe that with my high sense of responsibility and self-confidence, I will be able to correct these shortcomings and strive for greater progress in all aspects. I hope the superior leader will approve the transfer! thank you