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Floor Manager Job Responsibilities

Job Summary: Assist in managing all daily affairs and work details of the department under the leadership of superiors.

1. Hold a regular meeting before the start of the shift to understand the attendance status of employees, check their appearance, arrange the work tasks for the day, and arrange waiters to work according to the work positions assigned by superiors.

2. Check the tables, stools, chairs and table furnishings in the area under your jurisdiction, whether the required supplies and utensils are sufficient, and whether there are any problems with electrical equipment and lighting.

3. Supervise employees to improve hygiene and conduct overall inspections. Pay attention to cleaning up blind spots in hygiene. If any unqualified areas are found, assign subordinates to do a good job.

4. Check the number of items and utensils, arrange cleaning and replenishment.

5. Appease the work mood of waiters, handle problems that arise between waiters and at work, and report to superiors in a timely manner if the situation is serious.

6. Check the work and service procedures of waiters, supervise employees' service attitude, work effectiveness, appearance, work discipline, service specifications, etc. at any time, solve and correct problems in a timely manner, and report to superiors.

7. Gradually complete the house closing work (as long as it never affects the guests), do a good job of inventory and replenishing items, etc., and supervise the hygiene work.

8. Keep a good record of the day's work, fill in the handover, and summarize the work of the shift after the shift starts, and comment on and correct relevant problems and events that occurred.

9. Conduct safety inspections after moving in and pay attention to fire hazards.