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Hospital annual work summary
Huashan Hospital in Zhangjiagang officially opened on March 15th, 2xx after being approved by the health government department in Zhangjiagang. Under the leadership and care of the relevant departments of the municipal governments at all levels and the group headquarters, the hospital staff made great efforts, worked hard, worked together, actively participated in the construction and development of the hospital with their own wisdom, labor and loyalty and the spirit of being masters, and achieved good social and economic benefits. The annual work of 2xx is summarized as follows:
1. Establish rules and regulations, improve standards, and build a hospital with a high starting point and high standards
After the opening of the hospital, the hospital quickly established various standards and regulations. Referring to the successful experience of the brother hospitals in the group and absorbing the essence of various systems in public hospitals, we quickly formulated various basic rules and regulations of the hospital. Medical and nursing work is the core of hospital work, and medical and nursing quality management is the top priority of hospital management. Therefore, medical and nursing departments have formulated outpatient work system, prescription system, medical record writing system, first aid team work system, ward management system, check system and medical and nursing safety management system after opening. Formulated medical technology and nursing operation norms. Formulated various medical and nursing operation procedures. And in the case of uneven professional quality such as outpatient medical guidance, we will adjust, standardize and train various processes to meet the requirements of patients. It has laid a foundation for the smooth development and operation of the hospital.
Second, recruiting talents, strengthening training and occupying the medical market with technological advantages
Talents are the most precious wealth of the hospital and the most competitive factor in the medical market competition. After the opening of the hospital, with the aim of recruiting talents, strengthening training and occupying the medical market with technical advantages, we hired a group of excellent medical experts, medical technology and nursing professionals in various ways. First, we registered in the health department of Zhangjiagang, and the experts hired included Zhao Riyang, deputy chief physician of internal medicine, and graduated from XX Medical University. He has been engaged in clinical cardiology research for more than 4 years in a tertiary A hospital. He has deep clinical research and experience in the clinical diagnosis and treatment of cardiovascular and cerebrovascular diseases, and is good at neurology, liver diseases and digestive diseases. He is the leader of the medical profession.
Wu Baokang, deputy chief physician of surgery, graduated from XX Medical University, and has been engaged in surgical research for more than 4 years in a tertiary A hospital in XX Province. He has deep research and rich clinical experience in gastrointestinal, thyroid and breast diseases. He has presided over the development of a number of new clinical technologies. Attending surgeon Yue Xinzhong, who graduated from XX Medical University, has been engaged in surgical clinical research for more than 2 years. He has rich on-the-spot experience in andrology and urology diseases, and is proficient in the diagnosis and treatment of common diseases and frequently-occurring diseases in urology, especially in the treatment of prostate, reproductive infection, anorectal diseases and other intractable diseases, paraanal abscess, anal fissure and anal sinusitis with the combination of traditional Chinese and western medicine. He is unique and can understand at the same time.
Wan Xiaochun, an attending gynecologist, graduated from Hengyang Medical College, and has been engaged in obstetrics and gynecology for more than 3 years in a tertiary A hospital in XX province. He has given academic lectures on gynecological intractable diseases many times all over the country, and is proficient in various operations and treatment of intractable diseases in obstetrics and gynecology, and has rich clinical experience in emergency and severe rescue of obstetrics and gynecology.
Chen Shenhua, deputy chief physician, graduated from XX Medical University and worked in a tertiary A hospital in XX Province for more than 4 years. He has rich on-the-spot experience in mastering the diagnosis of cardiovascular, abdominal organs, thyroid and breast diseases by color Doppler ultrasound and black-and-white B-ultrasound.
Before opening, the hospital used the form of on-site job fair, and first screened the nurses who applied for the job. After being registered by the health department, the hospital conducted pre-job professional training, specialist training and operation training for the new nurses. The contents include concept change, employee handbook, medical quality, medical safety prevention, "three basics training" of nursing specialty, nosocomial infection, first aid training of critically ill patients in hospital, and management of medical devices. In the case of uneven professional quality such as outpatient medical guidance, we have adjusted, standardized and trained various processes to meet the needs of our hospital as a general hospital. Through training, we have enhanced our recognition of the hospital, strengthened our management concept and service, improved our team consciousness, and enabled us to open up a new world with a new concept.
3. Grasp the market, adjust the positioning and calmly find the market coordinates of the hospital
As a specialized hospital in Jinfeng Town, Zhangjiagang, if you want to use your own resources to win the market in the future development, you must have a detailed market analysis and determine your own market positioning to expand the market. As our hospital is a unique private hospital in Jinfeng Town, the positioning of the group company for our hospital is "high quality, high technology, high standardized service integrating medical treatment, prevention, health care and rehabilitation".
the objective situation of high welfare and high coverage of medical insurance in jinfeng town, zhangjiagang has influenced us to go to the designated medical insurance service hospital as soon as possible. after many reviews by government departments, we have successfully approved the designated medical insurance service, which will be the focus of our Huashan specialist hospital in the future.
Fourth, pay close attention to quality, improve service, and constantly improve the management level of the hospital
Quality is the core and life of the hospital, and it is also the basis of efficiency and the guarantee of the long-term development of the hospital. Based on this concept, the hospital pays attention to all aspects in operation, pays close attention to quality, and puts "safety first and quality first" in the first place.
service is the most competitive means for private hospitals compared with public hospitals, and it is also a significant sign to measure the quality of hospitals. Since its opening, various departments and posts in the hospital have formulated service standards and requirements in order to achieve standardized services. On the basis of standardized services, the activity of "patient-centered and advocating quality services" has been promoted and achieved good results. With the increase of outpatient visits, the good evaluation of the society and the improvement of the expectation of our hospital's medical level, our Huashan specialized hospital will effectively promote the consolidation and improvement of the status of medical treatment, nursing and service.
5. Internal coordination and external communication to create a harmonious development environment for the hospital
The survival and development of the hospital must have a good environment. In this respect, we mainly strengthen internal coordination, pay attention to external communication, and solve all internal problems with humanized management. On the one hand, we strictly implement system management, standardize the words and deeds of the whole team, and improve everyone's quality; On the other hand, influence employees and unite employees with true feelings and enthusiasm. Pay attention to regular adjustment of recipes, improve staff meals, so that everyone can feel at home in the hospital and do their jobs with peace of mind.
The above work has been done in our hospital for more than one year. With the deepening of medical practice and the deepening of understanding of the medical market, we have realized that the existing medical foundation and service quality are far from meeting the needs of patients. We will go all out to increase hospital construction, respect medical science, abide by laws and regulations, improve our medical technology and services, and build a hospital trusted by medical technology for the villagers in Zhangjiagang. Hospital annual work summary chapter 2
XX was a busy year and also a fruitful year. Under the correct leadership of hospital leaders, and with the active cooperation of brother departments, all colleagues worked hard, worked hard, worked in strict accordance with the detailed rules of hospital target management and the standard requirements of the Second Hospital, closely focused on the overall situation of the hospital, and carried forward the spirit of being down-to-earth and daring to innovate, which created good benefits for the hospital and made a contribution to be reckoned with. The work of this year is summarized as follows:
1. Work achievements:
With the concerted efforts of all medical staff in functional departments, the economic income of the departments has greatly increased compared with last year. Among them, the Department of Pathology completed 2,28 diagnoses, generating a business income of 3XX yuan; The B-ultrasound room completed the inspection for 3XX person-times, generating business income of 2,88, yuan; The ECG room completed 3, examinations, generating business income of 63, yuan; The EEG room completed 7858 examinations, generating a business income of 385 yuan; Doppler completed 18 inspections, generating business income of 18, yuan; The gastroscope room completed 2,85 examinations, generating a business income of 6, yuan. B-ultrasound and ECG room completed the examination of normal patients, but also for the relevant units and individuals for more than 25 physical examinations; The gastroscopy room and pathology room cooperated closely and actively carried out the work of "early diagnosis and early treatment of esophageal cancer/cardiac cancer". More than 1,2 cases of high-risk groups were screened, and the early diagnosis rate was high, which was well received by the grassroots. We have inherited the good development momentum in xx years, successfully completed all the tasks assigned by superiors and people in XX years, and laid a solid foundation for the sustainable development in XX years.
Second, political thought:
This year, the functional department actively studied the spirit of the weekly meeting of the hospital, closely combined with the activities of "three good and one satisfaction", "one reform and two excellent" and "optimizing medical ethics for a hundred days to concentrate on education and rectification", vigorously promoted the spirit of dedication to posts, and the staff of all departments worked hard to provide civilized and polite services, and formulated practical service measures from different links and aspects of medical services, and set an example first. Work conscientiously and responsibly, always think of patients, patiently explain, try to meet patients' needs, truly respect patients ideologically, be close to patients emotionally, and strive to provide patients with high-quality, efficient and warm medical services.
Third, new business development:
In order to meet the medical needs of outpatients in obstetrics and gynecology and consider the needs of long-term development of the department, this year, the Department of Pathology has made great efforts to innovate on the basis of the original, and constantly carried out new technologies and projects in combination with the actual situation. In November, the Department of Pathology purchased a new lts-v4 vaginitis detector, which plays a vital role in finding out the condition of school-age women in time, carrying out treatment in time and improving their rehabilitation. From the installation of the new instrument to its normal use, the staff of the department worked hard, actively studied and overcame various difficulties, giving full play to the functions of the new instrument, and the workload increased obviously, which not only met the needs of patients, but also improved the efficiency of the department and became another growth point of the department.
IV. Business learning:
Functional departments undertake the inspection tasks of all clinical departments in the hospital, and play an important role in the process of disease diagnosis and treatment. According to their own characteristics, each department has been constantly charging by self-study and attending academic meetings for a long time, and constantly absorbing new technologies and theories. In view of the prominent contradictions such as more patients, limited equipment and insufficient staff, the functional department sets standards, tries to find ways, strives for practical results and pays attention to benefits. By formulating reasonable personnel distribution and shift system, and establishing scientific workflow, the work efficiency is improved to the greatest extent, and efforts are made to innovate and actively explore various ways to transform the service process, which effectively reduces the waiting time of outpatients, speeds up the operation and turnover, and makes the limited medical resources meet more patients.
5. Quality control:
In order to improve the quality of diagnosis and treatment and prevent the occurrence of errors and accidents, the staff of functional departments fully coordinate and cooperate, earnestly perform the post responsibility system, and all departments strictly implement various operating rules and regulations, closely combine the clinic with the patients, explain in detail the matters needing attention before examination, carefully review whether the application form meets the specifications, master contraindications, fill out and send reports in time according to the specifications, and regularly check the medical record information to find existing problems in time.
VI. Shortcomings:
While reviewing our work and affirming our achievements, we also clearly see the shortcomings and problems in our work. In particular, there is still a certain gap in talent construction and technological development, and the service level needs to be further improved. Specific performance in the following aspects:
1. Individual departments have a weak sense of labor discipline, individual comrades are unstable in post responsibility, lack the consciousness of working according to rules and regulations, and are more casual, sometimes their work attitude is lazy, and sometimes their learning spirit is not hard enough.
2. A few comrades lack the sense of competition and enterprising spirit, lack the sense of crisis, and are satisfied with doing their daily work well, without long-term plans and short-term plans for department development and professional construction, and are satisfied with the achievements they have made so far, lacking the motivation for innovation.
3. The professional quality of professional and technical personnel needs to be further improved.
4. Some obsolete medical equipment needs to be updated and added.
VII. Work plan:
1. Further improve the management system, regularly organize comrades to study the contents of the weekly meeting documents of the hospital, compare the comrades commended in the Comprehensive Information Briefing, find their own gaps, make efforts to make progress, and form a good learning atmosphere in the department.
2. Strengthen the education of medical ethics and professional ethics, firmly establish the idea of serving the people wholeheartedly, strengthen professional discipline, charge fees strictly according to the rules, make prices transparent, never charge fees indiscriminately, resolutely put an end to and reject all forms of "red envelopes" and "kickbacks" to ensure the quality of work, and do not make false diagnosis or open false certificates.
3. Strengthen the sense of discipline, enhance the comrades' consciousness of observing discipline, strictly implement the system of asking for leave, and resolutely abandon the arbitrariness of discipline in the implementation process.
4. Set up an opinion book to collect the problems reflected by patients. The problems reflected in the opinion book should be registered, and the opinions and suggestions of patients should be handled in time by special personnel and answered in time.
in the new year, we are determined to further improve the quality of medical care with the development of hospitals as the driving force, and strive to make the layout, technology and benefits of departments develop in harmony, so as to make greater contributions to people's health and economic development in our county. Annual work summary chapter of the hospital in 3
2xx years, the development department adhered to the principle of being an honest person, doing things in a down-to-earth manner, speaking honestly and being flat-minded about the results, not being greedy for foreign affairs, not being ambitious, being practical and conscientiously performing their duties, and striving to achieve no dislocation, better position and no offside. The summary of our department's work in 2xx is reported as follows:
1. Establish a communication linkage mechanism with Chongqing TV Station, Hechuan TV Station and Radio Station, so that the general public can often hear the voice of hospital development and construction, and see the moving picture of the hospital's "patient-centered" and continuous improvement of service quality. Timely publicize and report the work trends of the hospital. Chongqing TV reported our hospital twice in 2xx, and Hechuan TV and radio sent reporters to follow up our hospital 12 times. Among them, CPPCC member X inspected the hospital grade construction work; District People's Hospital Strives for Dimethyl Target, Love Without Obstacles —— Documentary report of District People's Hospital in helping poor cataract patients: Further deepen the reform of the medical and health system; Medical staff are with the victims in Yucun; District People's Hospital started the demonstration project of quality nursing service; The news that the District People's Hospital was officially designated as a national second-class hospital had unprecedented influence, which made the hospital achieve good social and economic benefits.
second, make full use of the "liaison office" platform established with Hechuan newspaper, and publish 51 articles in 2xx. Among them, the District People's Hospital creates a series of reports on "Second Class Hospital", and the District People's Hospital
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