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Asus official website after-sales service center
After-sales service evaluation of ASUS notebook:
1, ASUS notebook computers generally provide a two-year international warranty, except for batteries. The warranty period is one year, subject to the time on the invoice and warranty card provided by the user. If the user cannot provide the bid and warranty card, the serial number on the computer should be used as the proof of the factory date. The battery was originally guaranteed for half a year, so you can apply for a one-year warranty.
2. ASUS notebook computers have some special services in after-sales service. For example, the 24-hour service hotline only charges for local calls, while many other manufacturers have five-day and eight-hour service hotlines, which will make users with computer problems very anxious. Moreover, when calling the service hotline, it is also classified according to products such as notebook computers and Eee PC, and there are service hotlines in different channels, so that after-sales service will be more professional.
There are also some ASUS laptops with good service, that is, LCD screens with bright spots can be replaced free of charge within one month after purchase, which is much better than other manufacturers' policies; Asustek's laptop has free data backup service. If users need it, they can apply.
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