What if I forget my social security password in my personal account?

Insurance Bian Xiao helps you answer, and more questions can be answered online.

To retrieve the password:

1. Open the personal online service login page.

2. Click the "Retrieve Password" link to enter the password retrieval page.

Method 1: Enter the ID number, set the password acquisition method as "SMS password acquisition" and click the "Submit" button.

Enter the mobile phone number, which must be the same as the number registered in the personal data. After clicking "Submit", the system will send a password message to the mobile phone. If the entered mobile phone numbers are inconsistent, you will not be able to get the password.

Method 2: Enter the ID number, set the password acquisition method as "Question Answer Reset Password" and click the "Submit" button.

Enter the answer to the question and a new password, and then click the Submit button. If the answer is correct, the password has been changed successfully and you can log in with the new password.

In addition to retrieving the password online, you can also call the social security phone number 12333 to see if you can handle the social security password inquiry related business by phone. If you have time, you can also go to local social insurance service centers and go to the window to handle social security password inquiry related business.