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How about AXA insurance?

Not good, liar, I went to the post office to save money, and later I was cheated into buying insurance, saying that the interest was higher than that of the post office and I could get dividends. You can take it out after ten years of storage. Today is the sixth year, and I always thought so. I called AXA the day before yesterday and asked someone else to buy a lifelong system, but I couldn't get it out. Isn't this a lie?