Why did my social security card change, and the previous balance was gone?

1. The balance of the medical insurance account has been used up.

2. You have two or more medical insurance accounts. When changing the card, the card-making agency uses the account with no balance as the card, resulting in the credit card showing no balance.

It is recommended that you bring your medical insurance card to the local business card printing institution or medical insurance center for inquiry and maintenance.

The medical insurance card is not refundable. If the insured is ill and hospitalized, he can apply for reimbursement with the medical insurance card.

1, scope of use of medical insurance card: When insured employees go to designated hospitals and pharmacies for medical treatment, they can swipe their cards on POS machines with their passwords, but they cannot withdraw cash or transfer money.

2. Inquire about the balance of medical insurance card: Insured employees can inquire about the balance by telephone, or at the Bank Savings Office of China or the designated hospitals and pharmacies in the urban area. You can also log in to the social security inquiry system online.

3. Inquiries about medical insurance card transactions: Insured employees can print medical insurance card transaction records, including personal account payment records and consumption records, at China Bank Savings Office. If you have any questions about the transaction records, you can go to the retail business department of Bank of China.

4. Medical insurance card password: The insured employees can change their passwords by phone or bring their ID cards to the Bank of China Savings Office. If the insured employee forgets his password, he can report the loss of the original password with his ID card to China Bank Savings Office and change it.

5. Custody of medical insurance card: Insured employees should keep the medical insurance card properly. If you accidentally lose it, please immediately issue a letter of proof to the unit and stamp it at the medical insurance office for confirmation, and then report the loss to China Bank Savings Office with your ID card and go through the formalities of replacement. After 7 days, they can get a new card.

6. Precautions: When the number of medical insurance card transactions reaches 60, the insured employees must go to China Bank Savings Office to print the transaction records, otherwise they will stop using the card. After the transaction record is printed, the card can continue to be used. If you are hospitalized in a pharmacy 100, you can enjoy the reimbursement rate (which must be within the scope of medical insurance). If the hospitalization is within the scope of medical insurance, according to the actual amount of expenses, such as: cost 10000 yuan, the reimbursement range is between 55-65.