How to inquire about the historical balance of medical insurance

It can be done through the medical insurance website or app, medical insurance service window, and medical insurance service hotline.

One is to inquire through the medical insurance website or APP.

1. Open the local medical insurance website or download the medical insurance APP and register the login account.

2. Find related options such as "personal account inquiry" or "medical insurance balance inquiry" on the website or APP.

3. Enter personal basic information, such as name, ID number, medical insurance card number, etc. for identity verification.

4. After entering the query page, you can see the historical balance of medical insurance, payment records, medical expenses details and other information.

Second, go to the medical insurance service window to inquire.

1. Go to the medical insurance service window in your area and bring your personal ID card and medical insurance card.

2. In the service window, ask the staff to inquire about the historical balance of medical insurance.

3. The staff will assist you to inquire and print the historical balance of medical insurance, payment records and other related information.

3. Inquire through the medical insurance service hotline

1. Find the hotline of medical insurance service in your area.

2. Call the hotline and follow the prompts to select the corresponding query option.

3. Provide personal basic information for identity verification.

4. With the help of customer service staff, inquire about the historical balance of medical insurance and other information.

To sum up:

Check the historical balance of medical insurance through the medical insurance website or APP, medical insurance service window and medical insurance service hotline. You can choose the appropriate way to inquire according to your own needs and convenience, so as to know your medical insurance balance in time.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 74 provides that:

The social insurance agency shall obtain the data needed for social insurance work through business handling, statistics and investigation, and the relevant units and individuals shall provide it in a timely and truthful manner.

The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement.

The social insurance agency shall timely, completely and accurately record the individual's personal rights and interests such as social insurance payment, employer's payment and social insurance benefits, and regularly send the personal rights and interests records to me free of charge.

Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services.