Working hours of Luoyang citizen's home

The working hours of Luoyang Citizen's Home are adjusted as follows: Monday to Saturday, from 9: 00 am to 12: 00 pm, from 13: 00 pm to 17: 00 pm.

At the same time, in order to broaden service channels and continuously improve people's satisfaction and sense of acquisition, during non-working days, people can handle or make an appointment to handle social security, provident fund, entry and exit, real estate transaction registration and other businesses online through Henan Government Service Network, Luoyang Government Service Network, Henan Municipal Office, business websites of accredited units, APP, WeChat official account and other channels, or they can handle it themselves in the "24-hour self-service hall" of the citizens' home.

On June 5438+065438+1October 15, 2007, the municipal party Committee and the municipal government established the municipal administrative institution efficiency promotion bureau, which co-located with the municipal administrative service center. An institution with two brands is mainly responsible for the spot check of administrative efficiency of counties (cities, districts) and units. 2011may, the municipal administrative service center (municipal administrative institution efficiency promotion bureau) added the municipal 1 10 linkage office brand, and added three departments: 1 10 linkage supervision department, netizen complaint handling department and technical support department.

All departments are mainly responsible for accepting, assigning, guiding, coordinating, urging, inspecting, unannounced visits, return visits, assessment 1 10 joint complaints and the acceptance, assigning, supervision, feedback and assessment of netizens' complaints in the city. At present, there are 1 10 linkage terminal units.

Ministries and commissions of the Municipal Party Committee, units directly under the municipal government, relevant people's organizations, enterprises and institutions, institutions of higher learning, etc. If there are few demands from the masses, they will be included in the 1 10 linkage contact unit, and the demands from the masses will be handled by fax, telephone, etc. , realizing the full coverage of the linkage work of 1 10.

In order to better serve the masses and enterprises, the center has implemented a nine-to-five working system and a seven-day working system, and established and improved the corresponding working mechanism.

The purpose of the center is to facilitate the masses, operate efficiently, standardize services and handle affairs with integrity. The main objectives are: simplifying administrative licensing procedures, standardizing administrative law enforcement, implementing "one-stop" approval and "one-stop" service for administrative licensing (services and fees), optimizing the development environment, enhancing the attractiveness of our city in technology, talents and capital, and promoting the all-round development of our city's political, economic and social undertakings.