How to use Hangzhou medical insurance card

Hangzhou citizen card medical insurance function description:

(1) use

Cardholders can use citizen cards (social security cards) with medical insurance functions to achieve the following purposes:

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In addition to handling registration, treatment, admission and discharge procedures in designated medical institutions in accordance with relevant regulations, it should also be handled in designated pharmacies in accordance with relevant regulations.

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Go to the municipal medical insurance agency to handle all kinds of registration and sporadic reimbursement procedures;

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Go to the municipal medical insurance agency to inquire about the balance of medical insurance personal account and other information.

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With the popularization of citizen card in designated medical institutions, the medical card function of citizen card (social security card) is gradually opened.

(2) Opening up

The insured who has participated in the basic medical insurance in Hangzhou will open the medical insurance function free of charge while handling the procedures for obtaining the citizen card (social security card).

After receiving the citizen card (social security card), the insured newly participating in the basic medical insurance shall notify the cardholder to go through the insurance formalities with the citizen card (social security card) in the relevant social security agencies, and go through the medical insurance information writing procedures in the center hall, business hall or service point of the citizen card.

(3) service

The citizen card (social security card) has the initial password for medical insurance application, which will be automatically recognized by the card reader when it is used in designated medical institutions and pharmacies. If a citizen needs to change his initial password, the cardholder can change his password in the central hall, business hall or service point of the citizen card with his/her valid ID. Every time the medical insurance application is changed, he/she needs to enter the newly set password for password verification.

If the cardholder has problems in using the medical insurance function of the citizen card (social security card), he can seek help through the medical insurance service system or the service channel of the citizen card service system; If you need services related to the one-card service, such as loss reporting, loss reporting and card replacement, you can seek help through the citizen card service system.