Why did the social security real-name authentication fail?

Legal analysis: If you are prompted that the authentication failed, there will be three authentication opportunities by default for each login. After three failures, you will be prompted whether you need to appeal and enter the manual review. Manual audit refers to manually comparing whether the photos collected by authentication and the original template photos are the same person. If the complaint is judged to be successful, the authentication is successful; Rejection means that the audit failed and needs to be re-certified. Click "OK" to submit the complaint, and click "Cancel" to re-certify. That is, after the authentication fails, as long as you don't submit a complaint, log out of the system and log in again, you can continue the authentication. If the certification fails for many times, it is recommended to submit a complaint and the staff of the county social security bureau will conduct manual audit (if it has not been audited for a long time, you can contact the social security bureau of the insured place to remind the staff to audit). Authentication cannot be repeated before the audit results come out.

Legal basis: Article 2 of the Social Insurance Law of People's Republic of China (PRC) The state establishes social insurance systems such as basic old-age insurance, basic medical insurance, industrial injury insurance, unemployment insurance, maternity insurance, etc., to protect citizens' right to get material help from the state and society according to law in case of old age, illness, industrial injury, unemployment and maternity.