Renshou county administrative service hall

Renshou County Administrative Service Hall is an institution set up by Renshou County Government to handle administrative affairs centrally, providing one-stop administrative services for the public.

I. Service Contents and Functions

The administrative service hall of Renshou County covers the business of many government departments, including but not limited to household registration, social security, taxation, industry and commerce, real estate, etc. Through centralized handling, the public can complete a number of administrative affairs in one place, avoiding the tedious process of running around in multiple departments.

There is an information desk in the hall, and the staff will provide business consultation, process guidance and other services for the people who come to work. In addition, the hall is also equipped with self-service inquiry machines, online service terminals and other facilities to facilitate people's self-service inquiry and business handling.

Second, the process and efficiency

In order to improve work efficiency, the administrative service hall of Renshou County has implemented standardized and streamlined services. Each business window has a clear handling process and a list of required materials to facilitate the masses to understand and prepare relevant materials.

The hall has also implemented an appointment system, so people can make an appointment online or by telephone to choose the appropriate processing time, thus avoiding the trouble of waiting in line. At the same time, priority windows have been set up in the lobby to provide convenient services for special groups such as the elderly and the disabled.

Three. Service quality and supervision

The administrative service hall of Renshou County pays attention to improving the service quality, and regularly trains the staff to ensure that they have professional business knowledge and good service attitude. At the same time, the office has also established a complaint reporting mechanism to handle complaints and reports from the masses in a timely manner to ensure that their rights and interests are protected.

In addition, the lobby regularly conducts satisfaction surveys, collects opinions and suggestions from the masses on services, and constantly improves and optimizes services.

To sum up:

As an important window for the government to serve the masses, the administrative service hall in Renshou County has improved administrative efficiency and facilitated the masses to handle affairs through centralized handling, standardized procedures and appointment system. At the same time, the hall also pays attention to improving service quality and ensuring the rights and interests of the people are guaranteed. In the future, the administrative service hall of Renshou County will continue to optimize its services and provide more convenient and efficient administrative services for the masses.

Legal basis:

People's Republic of China (PRC) Administrative Licensing Law

Article 25 provides that:

The implementation and results of administrative licensing shall be made public, except those involving state secrets, business secrets or personal privacy. Without the consent of the applicant, the administrative organ, its staff and the personnel participating in the expert review shall not disclose the business secrets, undisclosed information or business secrets submitted by the applicant, except as stipulated by laws and regulations or involving national security and major social interests.

Regulations of People's Republic of China (PRC) Municipality on Information Disclosure

Article 9 provides that:

Government information that meets one of the following basic requirements shall be disclosed by the administrative organ on its own initiative:

(a) involving the vital interests of citizens, legal persons or other organizations;

(2) It needs to be widely known or participated by the public;

(3) Reflecting the institutional setup, functions and procedures of the administrative organs;

(four) other in accordance with laws, regulations and relevant provisions of the state should take the initiative to open.