How can I get a new medical insurance card if it is damaged?

The process of replacing a damaged medical insurance card with a new one is as follows:

1, directly bring personal ID card, household registration book and broken medical insurance card to the social security agency in the jurisdiction to apply for a new card;

2. Fill in the "Application Form for Reporting the Loss of Medical Insurance Card (Replacement Card)" at the counter and hand it over to the staff;

3. Get the receipt of reissued social medical insurance card, and report the loss with this receipt to the bank where your social security card is opened, so that the bank can affix the business seal and the processing time;

4. Wait patiently for 15 working days, and then take the receipt and personal ID card to the social security card management center to apply for a new medical insurance card.

The social security card (only used for medical insurance) (hereinafter referred to as the medical insurance card) is reported by the insured, and the specific measures are as follows:

1. Call the medical insurance hotline 9622 18(24-hour service) to report the loss. When reporting the loss, the insured's name, ID number, medical insurance card number and unit name shall be truthfully provided. Upon confirmation by the medical insurance staff, the telephone reported the loss successfully, and the card was stopped for settlement within 1 hour.

If the information provided is incomplete or incorrect, so that the loss cannot be confirmed by telephone, the insured shall report the loss in writing in time;

2. Bring my valid certificate (ID card, household registration book, etc.). ) Go to the nearest city, county medical insurance center or street (town) medical insurance service point (hereinafter referred to as the service point) to handle the written loss reporting procedures. The medical insurance staff will stop the card settlement within 1 hour after confirming the success of the loss reporting operation.

To sum up, when the insured's medical insurance card is lost or damaged and cannot be used, please bring your ID card, medical insurance and the damaged medical insurance card to the local medical insurance sub-center for card replacement (replacement).

Legal basis:

Article 23 of People's Republic of China (PRC) Social Insurance Law

Employees should participate in the basic medical insurance for employees, and employers and employees should jointly pay the basic medical insurance premiums in accordance with state regulations. Individual industrial and commercial households without employees, part-time employees who have not participated in the basic medical insurance for employees and other flexible employees can participate in the basic medical insurance for employees, and individuals pay the basic medical insurance premium in accordance with state regulations.