Last year, I lost my social security card in the Agricultural Bank of Hualong Town, Panyu District, Guangzhou, and reported the loss. Where can I do it?

First, you have to report the loss of your social security card, and then you can reissue it. The procedure is as follows

1. Report the loss in writing

Cardholders must bring their valid identity documents to the issuing bank's agency service outlets or social security (citizen) card service sub-centers in various districts, and can go through the card replacement procedures simultaneously.

2. Report the loss by telephone

Call the 24-hour service hotline 12343 to apply for loss reporting, and you need to provide my name, ID number, contact number and other information.

Note: The social security card can be cancelled if it is retrieved after the loss is reported by telephone or in writing, but before the replacement card is completed. The cancellation of loss reporting shall be handled by the cardholder himself with the original ID card and the original social security card. If the card has been reissued, the report of loss cannot be cancelled.

3. WeChat reported the loss

Step one:

Issue/receive electronic social security cards, pay attention to the official WeChat account "Guangzhou People's Society", and issue or receive electronic social security cards according to the prompts in the columns of "Social Security Link"-"Social Security Card"-"Electronic Social Security Card" in the menu bar of the official WeChat account. Those who have previously issued/received electronic social security cards through the official WeChat account of "Guangzhou People's Society" do not need to apply again.

Step two:

To report the loss, enter the column of "Electronic Social Security Card", click "Report the Loss", and upload the verification video according to the mobile phone prompts.

Remember the four numbers that appear on the system-click "Enter Recording"-enter the shooting mode of the mobile phone-aim the camera at the cardholder-click the button to start recording-read out the four numbers that you just saw on the system in Mandarin at a constant speed-upload the video, jump to the page of "Report the loss of social security card" after uploading successfully, check the card type that needs to be reported, select the last use time (approximate time), and click after confirming that the information is correct.

Handling materials

Supplementary materials:

1. Original valid ID card of the cardholder.

2, entrust others to handle, but also need to provide the original and copy of the agent's identity certificate.

Card receiving materials:

1. Original ID card

2. If the cardholder is admitted to a hospital in a different place due to old age, illness or long-term entrustment of others, the agent shall provide the original ID card of the applicant and the original ID card of the agent, as well as the materials for the applicant to register for hospital admission and seek medical treatment in a different place.

Treatment process

If the social security card in Guangzhou is lost, you need to report the loss and reissue it, or get it back after reporting the loss and you need to cancel it. If the social security card (for the elderly only) is lost, the balance of the original card cannot be carried forward to the new card through the replacement card.

Financial function social security card holders can apply for instant card replacement business and pick up their cards on the spot (30 minutes).

Reissue process:

1. number retrieval: the applicant obtains the processing sequence number on the queuing pager.

2. Application: The applicant applies to the window according to the sequence number and submits the application materials.

3. Acceptance: the front desk personnel check the original. Input at the front desk, no personal report required. The replacement of social security card is charged according to 20 yuan/card.

4. Obtaining evidence: the window is closed, and the applicant will be notified to collect it at the window after 7 working days.

Card collection process:

1, the reissued card shall be handled by the cardholder himself with the original identity certificate.

2. If the cardholder is old, hospitalized due to illness or in a different place for a long time, he can entrust others to receive the card on his behalf with the original ID card of the applicant, the original ID card of the agent, the registration of the applicant's hospitalization and the registration of medical treatment in different places.