Is it necessary to deal with the abnormality of social security card offline?

Is it necessary to deal with the abnormality of social security card offline?

Social security card anomalies do not have to be handled offline. For some common social security card anomalies, such as social security card expiration, loss reporting, account freezing, etc. , generally can be handled online. Online processing can be done through the local social security bureau official website, WeChat applet and third-party platforms (such as Alipay and WeChat). , and can submit relevant materials according to the prompt, waiting for review. Generally speaking, after the social security card is abnormal, you should first inquire about the cause of the abnormality, and then decide whether it is necessary to go offline according to the specific situation. If the social security card is abnormal due to system failure, information failure and other reasons. With the passage of time and the improvement of system maintenance, it may automatically return to normal state, and offline processing is not needed at this time. However, if the social security card is abnormal due to abnormal personal payment, abnormal treatment and other issues, it is necessary to go offline to the social security agency or social security card service outlets according to the specific situation.

It can be processed online or offline:

1. Online processing:

Some common social security card anomalies, such as loss reporting and password reset, can be handled through online channels. You can operate through the mobile banking, online banking or telephone banking of the relevant bank, and follow the prompts to complete the steps such as identity verification and information confirmation, so as to complete the abnormal handling of social security cards.

2. Offline processing:

For some complicated social security card anomalies, such as card damage, account freezing, etc. , which may need to be processed offline. I need to hold my ID card and social security card to the local social security card issuing bank or social security bureau for verification. When handling, it is necessary to provide the staff with the specific circumstances and reasons for the abnormality of the social security card, and handle it accordingly according to the staff's suggestions.

To sum up, after the social security card is abnormal, it is recommended to check the abnormal reason in time and decide whether it is necessary to go offline according to the specific situation. If an individual cannot determine the cause and treatment of the abnormal social security card, he can consult the staff of the local social security agency or social security card service network.

Legal basis:

Article 81 of the Social Insurance Law of People's Republic of China (PRC) stipulates: "Social insurance administrative departments and other relevant administrative departments, social insurance agencies, social insurance premium collection agencies and their staff shall keep the information of employers and individuals confidential according to law and shall not disclose it in any form."

Article 82 of the Social Insurance Law of People's Republic of China (PRC) stipulates: "Any organization or individual has the right to report and complain about violations of social insurance laws and regulations. Social insurance administrative departments, health administrative departments, social insurance agencies, social insurance fee collection agencies, financial departments and audit institutions shall, within the scope of their duties, handle reports and complaints according to law; If it is not within the scope of responsibilities of this department, it shall be informed in writing and handed over to the departments and organs that have the right to handle it. "