The social security card chip is broken.

Legal analysis: Step 1: Report the loss in advance. There are two forms to report the loss of social security cards, one is oral report and the other is written report. Report the loss in writing: you can report the loss in advance in writing at the social security card service network (located in the street social security office) with the original resident ID card or household registration book. The loss reporting formalities are completed and the loss reporting will take effect immediately. Oral loss reporting: the cardholder can call the service phone number of the issuing bank or 12333 to report the loss. When reporting the loss by telephone, the cardholder shall provide his social security card number, name, ID number, work unit and contact telephone number. After reporting the loss by telephone, the cardholder shall, within 3 working days, take the original ID card (or a copy of the household registration book and social security card) to the service outlets of the card center or the agency service outlets for formal written reporting of the loss. If the loss is not reported in writing within the time limit, the card center will automatically cancel the loss reporting status of the loss reporting card.

Step 2: Get a new card. After pre-reporting the loss, you can go through the formalities of officially reporting the loss and replacing the new card (it cannot be revoked after the official reporting of the loss). You can entrust others to apply for a replacement card. When handling, you need to show the original and photocopy of the ID cards of the client and the client. After filling out the application form, the staff of the social security card service outlets will handle it. At this point, the staff will issue a "card certificate". If you get sick during the card replacement, you can go to the designated hospital for medical treatment with your card certificate, keep the prescription details and charging documents, and reimburse according to the manual process.

Step 3: Get a new card. 15 After completing the card replacement procedures for new cards, the card changer can collect a new card at the social security card service outlets with his/her ID card and card collection certificate.

The first issuance of social security cards is free. Due to theft, loss, damage and other reasons to replace the social security card, charge an appropriate fee. The unified standard for the replacement of social security cards in the province is 20 yuan, which is charged by the issuing bank corresponding to each social security card. All cooperative commercial banks must report to the price department before charging fees, publicize them at bank outlets, and issue corresponding charging bills to cardholders.

Legal basis: People's Republic of China (PRC) Social Insurance Law.

Article 4 Employers and individuals who pay social insurance premiums according to law in People's Republic of China (PRC) have the right to inquire about payment records and personal rights and interests records, and ask social insurance agencies to provide social insurance consultation and other related services.

Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units.

Fifth people's governments at or above the county level shall incorporate social insurance into the national economic and social development plan.

The state raises social insurance funds through multiple channels. People's governments at or above the county level shall give necessary financial support to social insurance.

The state supports social insurance through preferential tax policies.