What should I do if I can't find the insurance information when I set up a family support network?

Hello dear, if the user pays the medical insurance for urban and rural residents and the new rural cooperative medical system, the user can't find the relevant information. Because users inquire about medical insurance, they look at personal accounts of medical insurance, and there are no personal accounts of urban and rural residents' medical insurance and the new rural cooperative medical system. In addition, if the area where the user pays the medical insurance is not the place where the household registration is located, the insurance information can't be found in the normal payment, which may be a problem of the Social Security Bureau, and you need to ask the Social Security Bureau.