Changsha social security consultation is free online for 24 hours.

Changsha social security consultation free 24-hour online service is a convenient service for the general public to keep abreast of social security policies, inquire personal social security information and consult social security issues.

First, Changsha social security consultation free 24-hour online service channel.

1. Telephone consultation: citizens can call the hotline provided by Changsha Social Security Bureau to communicate directly with the consultants.

2. Online consultation: The public can consult and leave messages online through official website of Changsha Social Security Bureau, WeChat official account and other online platforms.

3. On-site consultation: The public can also go to the service hall of Changsha Social Security Bureau for face-to-face consultation with the staff.

Two, Changsha social security consulting free 24 hours online service content

1. Interpretation of social security policies: Consultants can interpret the latest social security policies for the public, help the public understand policy changes, and adjust personal social security strategies in time.

2. Personal social security information inquiry: citizens can inquire about personal social security payment, account balance, treatment enjoyment and other information through consulting services.

3. Answers to insurance questions: The citizens can consult questions such as social security payment, applying for benefits, and transferring social security relations, and the consultants will provide professional answers and suggestions.

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Third, the significance of Changsha social security consultation 24-hour free online service

1. Improve the efficiency of social security services: Through online consulting services, citizens can obtain social security information anytime and anywhere, avoiding waiting in line and cumbersome procedures, and improving service efficiency.

2. Enhance citizens' sense of acquisition: Consulting services provide citizens with convenient and efficient social security services, let them feel the concern and warmth of the government, and enhance their sense of acquisition and happiness.

3. Promote the development of social security: Through consulting services, citizens can have a deeper understanding of the social security system and enhance their trust and support for social security, thus promoting the healthy development of social security.

To sum up:

Free 24-hour online service of social security consultation in Changsha is a service measure for the convenience and benefit of the people. Provide accurate and timely social security information and professional consulting services to citizens through various channels, so as to facilitate citizens to know social security policies, inquire personal social security information and consult social security issues at any time, improve the efficiency of social security services and citizens' sense of acquisition, and promote the development of social security undertakings.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 7 provides that:

The administrative department of social insurance in the State Council is responsible for the national social insurance management, and other relevant departments in the State Council are responsible for the relevant social insurance work within their respective functions and duties. The social insurance administrative department of the local people's government at or above the county level shall be responsible for the social insurance management within its administrative area, and other relevant departments of the local people's government at or above the county level shall be responsible for the relevant social insurance work within their respective functions and duties.

Article 82 provides that:

Any organization or individual has the right to report and complain about violations of social insurance laws and regulations. Social insurance administrative departments, health administrative departments, social insurance agencies, social insurance fee collection agencies, financial departments and audit institutions shall, within the scope of their respective functions and duties, handle reports and complaints according to law; If it is not within the scope of responsibilities of the department or institution, it shall be informed in writing and handed over to the department or institution that has the right to handle it. Departments and institutions that have the right to deal with it shall deal with it in time and shall not shirk it.