The first thing you need to do is to make sure that your health insurance card is not working properly.

First, the medical insurance card suddenly can not be used normally, we have to confirm whether the medical insurance is normal payment, if has stopped paying medical insurance for a long time, naturally, the state of stop using.

For example, if you paid your health insurance premiums last year, but you haven't paid your health insurance premiums for the whole of this year, and you don't have any remaining balance on your health insurance card, then your health insurance card will naturally be stopped because it doesn't have the ability to reimburse you for your health insurance premiums or to be used for your health insurance premiums. Only after you have paid your health insurance premiums again will your card be able to be used again. This is one of the more common scenarios that you will be familiar with.

Two, the medical insurance card suddenly can not be used normally, but we are normal monthly payment of medical insurance, then it is possible that the medical insurance card appeared to be demagnetization phenomenon, we can re-apply for a new medical insurance card.

The medical insurance card is actually the same as our bank card, if it is put together with electronic products for a long period of time, the phenomenon of demagnetization will occur. Once the phenomenon of demagnetization, then our health insurance card can not be used normally, this time we can go to the local health insurance center to re-apply for a new health insurance card. The procedure for obtaining a new health insurance card is also relatively simple, only need to pay the cost of the replacement card, and provide certain information, will be able to in about a month's time, to get a new health insurance card, health insurance card inside the cost will also be inside.

Three, in the case of normal payment of health insurance, the emergence of the health insurance card can not be used normally, we can call the customer service hotline to consult, usually is the health insurance card problems.

We can call 12333 to consult in time when we find that the medical insurance card can not be used normally to see what the situation is. After providing a variety of information, the customer service will check the specific situation for you, if there is no problem in the medical insurance, then the problem must be in your medical insurance card. Either your health insurance card is broken, or the health insurance card appears to eliminate the card mode, this time to go to the social security bureau to re-apply for a social security card will be able to do the same.