Why can't 12366 pay the residents' social security fee?

12366 unable to pay social security fees for residents. Maybe the computer is broken or the social security system has been upgraded. 12366 The ways for residents to pay social security fees are as follows: 1. Open the mobile phone WeChat search "12366" and click to enter the official account of Tax 12366 WeChat; 2. Click "Run an office" at the bottom left, and then click "Residents pay social security" or "Units pay social security"; 3. Enter your name, ID number, mobile phone number and verification code, and click "OK"; 4. Click "Pay by yourself" or "Pay by proxy" under the social security fee business; 5. Select the coverage of medical insurance and click "Next"; 6. Select the payment method of WeChat payment and click "Next"; 7. Enter the payment password, and WeChat payment is successful; 8. Prompt "Payment Successful" to complete the medical insurance payment.

People's Republic of China (PRC) Social Insurance Law Article 4 Employers and individuals in People's Republic of China (PRC) pay social insurance premiums according to law, and have the right to inquire about payment records and personal rights and interests records, and require social insurance agencies to provide social insurance consultation and other related services. Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units. Fifth people's governments at or above the county level shall incorporate social insurance into the national economic and social development plan. The state raises social insurance funds through multiple channels. People's governments at or above the county level shall give necessary financial support to social insurance. The state supports social insurance through preferential tax policies.