12333 how to switch to manual labor

After dialing 12333, select the region according to the voice prompt, and then the system will judge whether it is working hours or not, and switch to automatic voice service after non-working hours. Press the number key 0 to turn to manual service during working hours, and then you can ask related questions to the manual service.

However, the waiting time of manual customer service is relatively long, and it is usually necessary to wait patiently after connecting. 12333 is mainly divided into two services: automatic voice response and manual consultation. The working time of automatic voice response is 24 hours, and you can call for advice at any time.

The working hours of manual service are generally 9:00- 12:00 am and 13:00- 17:00 pm on legal working days. If you need manual customer service, you can call for advice at this time. Because the situation in each city may be different, the specific time shall be subject to the local announcement. I suggest you know the working hours of the staff before consulting.

Corresponding consultation

If switching to manual customer service is busy, busy or busy, you can wait patiently, because sometimes there are many people consulting, so you can call back later. 12333 is the national unified social security service hotline. If you encounter problems related to social security, you can call this number in time for consultation.

After the phone is connected, you can consult according to the voice prompt or transfer to manual service. Its coverage is relatively wide, and the contents that can be inquired include endowment insurance, medical insurance, maternity insurance, industrial injury insurance and unemployment insurance.