Social security complaints are usually notified to the company in a few days.

Social security complaints are generally notified to the company within 60 days.

The materials required for social security complaints are as follows:

1, proof of identity (home page, personal page, ID card, original and photocopy of the above documents). If the account type is not clear, that is, if it is not clearly indicated that the account type is agricultural or non-agricultural, the local police station shall issue relevant certificates);

2. Proof of labor relations during the complaint reporting period (proof of labor contract or unit labor relations or legal documents confirming labor relations);

3. Wage income (payroll or bank payroll details);

4. Other materials that prove the existence of labor relations and can determine the base for paying social insurance premiums;

5. Fill in a complete social insurance payment complaint registration form. docx。

The process of handling social complaints is as follows:

1, complete materials and go through the registration formalities at the petition reception window No.4 of the audit office;

2. After the audit, the auditor issues the Social Insurance audit notice to the complained and reported units;

3. Auditors shall conduct audit inspection on the audited entity and keep relevant information;

4, according to the laws, regulations and inspection results, issued a "social insurance audit rectification opinions" to the audited units;

5. Implement the audit rectification results.

Measures of the administrative department for industry and commerce for handling consumer complaints Article 17 If the parties agree to mediation after the administrative department for industry and commerce accepts consumer complaints, the administrative department for industry and commerce shall organize mediation and inform the parties of the time, place and mediator of mediation.

Article 19 A mediator in the administrative department for industry and commerce is a close relative of a party to a consumer rights dispute or has other interests with the party, which may affect the fair handling of complaints, and should withdraw.

If a party applies for the withdrawal of the mediator, it shall suspend the mediation activities in time, and the person in charge of the administrative department for industry and commerce to which the mediator belongs shall make a decision on whether to withdraw.

Article 20 When conducting mediation, the administrative department for industry and commerce may require the parties involved in disputes over consumers' rights and interests to provide evidence, and may, when necessary, conduct investigations and collect evidence in accordance with the provisions of relevant laws, regulations and rules.

Unless otherwise provided by laws and regulations, the parties to a consumer rights dispute shall provide evidence for their own claims.