I can't use my social security card. What number should I call?

You can call the national medical insurance hotline 12333.

12333, as the national public service telephone of human resources and social security system, mainly provides public services such as policy consultation, information inquiry, service guide, complaints and reports in the fields of employment, social insurance, personnel, talent, wage and income distribution, labor relations, etc.

If you know the telephone number of the local medical insurance management center, you can also call the medical insurance center. Automatic voice response is provided 24 hours a day, and the manual service is subject to the service time announced locally. If you need to contact manual customer service, please try to choose a working day to call the consultation number.

Medical insurance refers to social medical insurance. Social medical insurance is a social insurance system established by the state and society according to certain laws and regulations to provide basic medical needs for workers within the scope of protection.