Social security online work service hall

In the future, if you want to inquire about social insurance business or pay social insurance premiums, just move the mouse at home and enjoy the 3D effect. Recently, the first online social insurance collection 3D service hall in our province was officially put into operation in our city, providing a "one-stop" service integrating inquiry, application, modification and payment for individuals and unit users. Social security payment opens the 3D era. Online social security payment 3D service hall uses domestic advanced 3D virtual information technology to simulate real business scenes, and deduces the appearance, indoor structure, indoor environment, service window and other scenes of the hall through 3D virtual animation, which makes people feel the same service as the physical hall. Lianyungang social insurance online collection three-dimensional service hall has set up five service areas: guidance service area, counter handling area, self-service inquiry service area, information announcement area and rest area, which can connect the counter service of online service hall with online service navigation of online platform and realize more than 30 services. Insured units and individuals can freely "walk" to each service area in the 3D service hall by operating the direction keys of the computer keyboard or mouse, and choose the business to be handled, or directly reach each service area to handle related business by selecting the function menu. "One-stop" service to realize social security at home For the vast number of social insurance participants in our city, the online social security collection 3D service hall has created a three-dimensional online service platform for the insured, and the insured can easily enjoy the convenience of "one-stop" service and complete various social security services without leaving home. Relevant persons from the Municipal People's Social Security Department said that in addition to the traditional inquiry function, the service hall has also developed a number of new practical functions for insured units and individuals, such as personal basic information modification, personal payment, and online declaration by unit users. , to provide "one-stop" service integrating inquiry, application, modification and payment for individual and unit users, and further improve work efficiency and service level. What's the difference between online social security collection 3D service hall and physical hall? According to reports, through the use of network voice communication technology, the city has built an online lobby consulting service system integrating artificial voice service, online consulting service, online message service and online intelligent self-service. In other words, the insured units and individuals communicate with the virtual service personnel through free VoIP, and the background staff can provide real-time voice support for the virtual service personnel through VoIP, which greatly reduces the online working time of the insured personnel and improves the service effect.

Legal objectivity:

Article 12 of the Social Insurance Law of People's Republic of China (PRC) * * * The employing unit shall pay the basic old-age insurance premium according to the proportion of the total wages of employees stipulated by the state and record it in the basic old-age insurance pooling fund. Employees shall pay the basic old-age insurance premium in accordance with the proportion of wages stipulated by the state and record it in their personal accounts. Individual industrial and commercial households without employees, part-time employees who have not participated in the basic old-age insurance in the employing unit and other flexible employees who have participated in the basic old-age insurance shall pay the basic old-age insurance premiums in accordance with state regulations and record them in the basic old-age insurance pooling fund and individual accounts respectively.