12333 social security consultation telephone number

The national unified hotline for social security inquiry 12333 is mainly used for business consultation on human resources and social security policies, open government affairs, complaints and reports, and social security account inquiry. It is an important window to provide consulting services, complaints and reports, coordinated handling and other services to the public through 12333. It is also a comprehensive public service platform for the Human Resources and Social Security Bureau to undertake the functions of making government affairs public and handling letters and visits through telephones and websites, and to listen to the voices of the people. 12333 hotline telephone function and service content 12333 social security hotline mainly provides information inquiry on participation, payment and treatment of social insurance such as enterprise employees' basic old-age insurance, industrial injury insurance, urban employees' basic medical insurance, urban and rural residents' basic old-age insurance, and provincial institutions' old-age insurance; Personal employment and unemployment registration information, enjoy employment support information query; Self-service loss reporting of social security cards, and progress inquiry of social security card making; Public services such as medical institutions, pharmacies, medical insurance drugs, diagnosis and treatment catalogues and other information inquiries.