12333 how to switch to manual service?

Open the mobile app, dial the number 12333, and then click the numeric keypad. When you hear the sound "Please press zero for manual service", click "zero" on the keyboard. At this point, you can switch to manual service.

Introduction.

12333 is used to provide human resources and social security services to the public, and has the service functions of automatic voice response, manual answering and complaints. Inquire about the progress of social security card processing, medical insurance balance, social security payment, jobs and other information for the public, consult policies, regulations and processes such as personnel examination, microfinance, employment, social security and personnel, accept employment complaints, report the loss of social security cards orally, and supervise social insurance funds.

Since 00: 00 on October 30th, 202 1, 165438,1,the 12333 hotline has been merged into 12345 hotline, and dual number answering has been implemented. Members of the public can call the hotline 12333 or 12345 to inquire about social policies and related matters. Dialing 12333 can provide users with information such as endowment insurance, medical insurance, maternity insurance and labor relations 10.