What if the social security card doesn't work?

Social security cards cannot be used for the following purposes:

1, late payment or default. At the beginning of each month, all enterprises, institutions or companies should check whether the unit account is enough to pay the social security expenses of this month; Urban and rural residents insured by the local community deduction;

2. The password is wrong. You can enter the social security card password up to ten times. If you enter an error ten times in a row, you need to go to the issuing bank to unlock the password.

3. The card is damaged. Avoid folding or scratching the surface of the card and keep it properly. If you accidentally damage the social security card, you can apply for a replacement card at the issuing bank with your valid certificate;

4. If the settlement system of the medical institution fails, the insured person shall indicate the hospitalization expenses on the back of the invoice, and indicate the reasons for not handling the on-site settlement, affix the seal of the hospital and bring it back to the window of the Social Security Bureau for reimbursement and settlement;

5. Other reasons. You can contact the social security agency of this municipality for consultation.

Legal basis: Article 4 of People's Republic of China (PRC) Social Insurance Law.

Employers and individuals in People's Republic of China (PRC) pay social insurance premiums according to law, and have the right to inquire about payment records and personal rights records, and require social insurance agencies to provide social insurance consultation and other related services.

Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units.

Article 7

The administrative department of social insurance in the State Council is responsible for the national social insurance management, and other relevant departments in the State Council are responsible for the relevant social insurance work within their respective functions and duties.

The social insurance administrative department of the local people's government at or above the county level shall be responsible for the social insurance management within its administrative area, and other relevant departments of the local people's government at or above the county level shall be responsible for the relevant social insurance work within their respective functions and duties.