An old man in Guangshui was forced to lie on the cupboard because he activated his social security card. What are the problems behind the incident?

165438+1October 2 1, a 94-year-old man in Guangshui, Hubei Province was forced to perform face recognition on the counter in order to activate his social security card. It can also be seen from this incident that the relevant staff have no special care and coping methods for the disabled and the elderly. There are more and more elderly people living alone in our country, and it is really inconvenient for these people with mobility difficulties to toss and turn. It is hoped that the relevant departments can introduce some special care policies for special people as soon as possible.

According to netizens, the old man was carried to the bank because of his mobility difficulties. In order to activate his social security card, the old man was picked up, kneeling on the counter with his knees bent, and his face was recognized with reluctance. The whole process looks very difficult. This scene has also been hotly debated and vomited by many netizens. Why can't bank staff move chairs for the elderly? Or directly let the elderly go to the manual counter to handle business?

In fact, there are still many elderly people living alone and staying behind in our country. Many elderly people simply do not have the ability to handle these businesses independently, and even some elderly people are very inconvenient to move. But these cards must be activated by themselves for real-name authentication and face recognition. Although it is said to protect the property safety of customers, it is really inconvenient and difficult for this group of people. Some elderly people may not leave the village all the year round, let alone handle these businesses, and the scope of activities can be said to be very small.

It can also be seen that there are indeed many left-behind elderly people in China, and most of their children work outside the home and rarely accompany their parents. At the same time, it can be seen that the relevant departments do not have a better measure and care for special people. For elderly people who live alone and have difficulty in moving, bank staff can handle it at home, or they can entrust people in the street or community to help them. Afterwards, the bank also realized that its service and publicity were not in place and apologized to the elderly. In the future, it will carry out special rectification actions to improve services.