Telephone number of Dazhou Social Security Bureau in Sichuan Province

"12333 Zhixuntong" intelligent service system organically integrates the knowledge base of 12333 telephone consultation center and the massive information resources of the portal website of the Municipal Human Resources and Social Security Bureau, emphasizes the "dialogue" service mode of human-computer interaction, and realizes the innovation of online consultation form and interactive process of the website.

Expanding information, human resources and social security telephone consultation service has played a great role in people's livelihood service, which not only becomes an important way for the broad masses to understand labor security policy information and safeguard their legitimate rights and interests, but also provides an important reference and basis for policy formulation, and also provides a channel for alleviating or solving problems, thus dissolving contradictions in the bud.

At the same time, there are still some problems in system construction and business development in various places, which are mainly manifested in: the lack of unified standards and norms for system construction and business development; The form and content of telephone consultation service need to be further improved;

Further research is needed in the interconnection of telephone consultation service systems in various places, the business collaboration between telephone consultation service system and core business system, the interaction between telephone consultation service system and 12333 website, and how to bring personnel services into the scope of telephone consultation service.

At present, 12333 Zhixuntong has covered 10 policy information such as endowment insurance, maternity insurance, labor relations, labor remuneration and employee welfare.

Dazhou Human Resources and Social Security Bureau-Home Page