24-hour free consultation on social security issues

Hello, social security 24-hour manual service hotline: 12333. "12333 Zhixuntong" intelligent service system organically integrates the knowledge base of 12333 telephone consultation center and the massive information resources of the portal website of the Municipal Human Resources and Social Security Bureau, emphasizes the "dialogue" service mode of human-computer interaction, and realizes the innovation of online consultation form and interactive process of the website. By the end of 2002 12333, the total call volume of the national telephone service12333 was about10.50 billion times, and the comprehensive connection rate was 84.2%.